Sony is a Japanese multinational company that sells consumer electronics, professional electronics, gaming products, entertainment and financial services. With more than 120.000 employees all around the world, Sony was founded in 1946 in Tokyo, Japan and in the UK they are selling consumer and professional electronics like Televisions and Home cinema products, Video Cameras, Audio, Car and marine, Cameras, Energy, Storage, Cables and Mobile, Tablets and Smart devices. If you are a customer of Sony UK and you have purchased products or services from their online website or from a store, then the reading of this step-by-step guide will help you to understand how to cancel your Sony UK order or service. Follow the steps below and this way you will be able to cancel your Sony order faster to save time and money at the same time.
- Visit the main Sony UK website
- Log in to your Sony account
- Check the Help and the Faq pages for cancellation fees
- Contact Sony UK Customer Service 0207 365 2810
The information presented in this guide will be exactly like a multi-step guide created for customers like you in order to understand how to easily cancel a Sony order and on the cancellation process you will see with each step you’ll take, how to make the cancellation properly.
Step 1 – Enter the Main Sony UK Website
When you visit Sony UK main website you will find the best source of information on how to cancel Sony products, Sony orders and Sony services; find the help page and the frequently asked questions and read about the cancellation process. Visit the Sony UK support page and find there information on each type of product you have purchased from Sony, talking about Televisions, Cameras, Audio and Video products, personal computers, reader digital book, mobile phones and tablets, PlayStation, business and professional products or car and marine entertainment products.
Step 2 – Visit Sony UK Community
When you visit the Sony UK Community section you will be able to find important information on how to cancel a Sony UK order. To do that follow the Sony UK Community link and read the explanations of other members or of the moderators of this community.
How to Cancel a Sony Order
For example, as you can see from the animated photo above, a customer is asking how to cancel an order after his bank has declined his order and asked Sony has asked him to repay. Now the question of this customer is how to cancel his order and to create a new one because he can’t find a cancel option on that page. If you read the explanation of another Sony UK community member you will be able to understand that if you want to cancel a Sony order you have to visit the Support Help section and then with your Sony account, log in and cancel the order online.
How To Cancel Sony Playstation Subscription
When you visit the Sony support centre on the main website you will be able to see there three sections from where you can get support: Sony Mobile, Sony PlayStation and Sony Electronics. If you want to get help for Sony PlayStation and to know how to cancel any services, then click the “Contact PlayStation” link and find the content that you are interested in. When you get to the Sony Playstation support pages, you will be able to get help when you need to know how to cancel a Sony PS Plus, PS Now or Spotify subscription.
How to cancel PlayStation Plus and PlayStation Now
When you want to cancel your Sony PlayStation Plus and PlayStation Now subscription, first you need to sign into your PSN account management; then from the PS App go to “PlayStation Store”, then “Profile” and then to “Purchase History. Then go to the Media tab and select the Games sign, then select the current PS Plus or PS Now plan and click to cancel the automatic renewal of your subscription. You will be able to restart the automatic renewal if you change your mind before the expiry date of your current subscription.
How to cancel Spotify on Sony PlayStation Music
If you want to cancel Spotify on Sony PlayStation Music and you subscribed through Playstation Music, you have to cancel your renewal from your PSN Wallet and you need to follow these steps: sign in into your PSN account management, then on the PS APP go to Playstation store, then to Profile, Purchase History. Then go to Media tab and select Music, select your current membership and cancel your automatic renewal of Spotify on Sony PlayStation Music.
How to cancel Sony PlayStation Plus
If you want to know how to cancel Sony PlayStation Plus you have to go to sign in into the account management site, then go to media tab by selecting Games symbol, then select your current Sony PlayStation Plus membership and cancel automatic renewal. In case you want to restart your automatic renewal membership back, you have to click the restart button.
How to cancel Spotify on Sony PlayStation Music from Spotify directly
If you want to cancel Spotify on Sony Playstation Music and you signed for this subscription through Spotify directly, you need to check the Spotify support to learn exactly how to cancel the subscription but if you signed up through Playstation Music, you have to renew it through the PSN account wallet. First, sign in to your account management, go to media tab and select the Music symbol, select current membership and cancel the automatic renewal of your Spotify on Sony Playstation Music subscription.
Step 3 – Login and Cancel Your Sony UK Account
If you want to cancel your Sony UK account, go to their homepage and locate My Sony button and the top right of the page and click on it. Enter your credential, your username and password and click login. Then locate your active subscription or any orders and click on the cancel button to stop them or if you want to cancel your entire account, just find the close account button and you are done.
Step 4 – Contact Sony UK Customer Service Contact Number Helpline
As you were able to see from this Sony cancellation guide-article, it is not a very difficult task to cancel a Sony order or a Sony subscription, you just have to login into the right place and find the cancel link and you are done. However, if you can’t do that by yourself and you want to get in touch with the support team, please contact the Sony UK phone number 0207 365 2810 and an adviser will guide you through the entire cancellation process!