You are here
Home > How to Cancel Guide > How To Cancel ASOS

How To Cancel ASOS

Asos Cancellation Conditions

How To Cancel ASOS

Asos is a British company operating online and selling beauty and fashion products. Asos aims the young adult?customers and sells more than 800 brands in its online store. The revenue reported for the year 2015 was ?1.158 billion. They have a number of more than 4,000 employees and the headquarters are in London. With more than 80,000 products, Asos is targeting customers worldwide selling in United Kingdom, USA, Germany, France, Russia, Australia, China and more. They ship to more than 140 countries from centres in UK, China, US and other countries in Europe. If you are an Asos customer and you want to cancel your order or you want to cancel your account, this article will help to do that easier. You will discover here important information on what steps you need to take to cancel your Asos account.

  • Visit the main Asos website
  • Log in to your Asos account
  • Check the fees you need to pay for the cancellation
  • Contact Asos Customer Service 0207 756 1000

This is a multi-step guide written for you to easily cancel your Asos account or delivery. With each step you take, you will learn important things you need to do in order to cancel your Asos account or order saving time and money. If you want to know more about Asos, just visit the Asos contact numbers page.

Step 1 – Enter The Main ASOS Website

Asos Homepage

When you enter the main Asos website you will find the best information about how to cancel your Asos order or delivery.

  • Enter the main Asos website by following this link
  • You need to make sure that you know what to cancel
  • Prepare a payment method in case you have to pay cancellation fees

Step 2 ? Review ASOS Cancellation conditions

Asos Cancellation Conditions

Cancel ASOS Order

When you enter the Customer Care page and search “Cancel” you will get all the information needed to cancel you Asos Order. If you want to cancel your Asos order you should know there are some time limits when you can do that and this depends on the delivery option you have chosen. If you choose Next Day Delivery and Evening Next Day Delivery you will have just 15 minutes to cancel your order from the moment of completing the order. When Express Delivery and Precise Delivery is chosen, you will have 30 minutes after placing the order to cancel it. When you choose Standard Delivery or other delivery options you will have 60 minutes to cancel your order.

So when you want to cancel the order, just sign in to your Asos account and go to your order. Click the button Cancel and the status will change to Cancelled. If the order was paid with iDeal you will not be able to cancel your order. When the order is cancelled, the money will return to your account in approximately 10 days. If you can not find the Cancel button in your account, this means it is too late to be able to cancel your order. But you still can return the items ordered when you get them. For more information about this situation just click here.

Cancel Premier Delivery Subscription

If you haven’t used this service in the first month, you can still cancel it and Asos will send you a full refund. If the first month is gone, you will not receive any refund if you cancel the Premier Delivery service. Every year Premier Delivery membership will automatically renew every year. With 28 days before the ending of the membership, you may contact Asos customer support team if you want to cancel this service. If you forget to do that, but you will realise after the payment has been taken, you will still have 14 days to cancel it under the Consumer Contracts Regulation.

Step 3 ? Login And Cancel ASOS Account

Cancel Asos

As you can see from this animated image, you just go to the sign in link and click on it. You will be taken to your Asos account where you will have to locate your active orders and click on the X sign to delete your order.

Step 4 ? Contact ASOS Customer Service Contact Number Helpline

To cancel your Asos order it is very easy. You can do that online by logging into your account and locating your orders. If you can not do that by yourself online, you still have the opportunity to do that by the phone. To cancel your order or your delivery, simply get in touch with the Asos phone number 0207 756 1000 and a member of the customer service team will be there to help you with any queries you may have!

Leave a Reply