The bookings are already been made and you wish to make any changes or have any other questions about your travel, baggage allowance or about the flight schedule or any other; the customers can get in touch with the Jet2 customer service advisors at the Jet2 phone number 0333 300 0042 when calling from UK. The Jet2 customer services opening hours are from 8AM- 9PM Mon- Fri and Sat- Sun 9AM- 6PM. If any of your pre- departure request is not so urgent; then it can be sent by email via the Jet2 email address [email protected] and the advisors will be more than happy to help further. For all other requests, you may send the same via the Jet2 customer service email [email protected].In case, if you are calling with a UK mobile from outside the UK; then you may dial the Jet2 contact from abroad 0333 300 0042. If the amendments only require changes in name or date, then the customers can also do this online by signing in their Jet2 online account via the page.
Jet2 UK Contact Numbers
Jet2 Customer Services Postal Address
If you wish to submit your experience while travelling or have any questions about the services, you can send the details at the below mentioned Jet2 customer services postal address along with all your contact details and the 6 letter booking reference number so that the customer service members can quickly revert back.
Customer Care Team, PO Box 284, Leeds, LS11 1GE England
Jet2 Contact Live Chat
The Jet2 customer service advisors can also be contacted for any questions about the bookings, packages or any other through the Jet2 live chat sessions via the page.
Jet2 Booking Helpline
In order to make the bookings over the phone, if you are calling from UK, then you can call the Jet2 booking helpline 0333 300 0404 and provide the necessary details. The Jet2 customer services opening hours are from 8AM- 9PM Mon- Fri and Sat- Sun 9AM- 6PM. The bookings can also be made online through the website.
Jet2 Group Bookings Contact Number
Regarding the bookings of flights for 10 people or more, the customers can call the free Jet2 group bookings contact number 0800 408 0779 here. The flight information can be searched online by visiting the page. If the bookings are concerning the holidays, then you may call the free Jet2 group bookings contact number 0800 408 0774 here. The phone lines are open from Mon- Fri 8AM- 7PM, Sat 8:30AM- 5:30PM and Sun 10AM- 5PM. You can also discuss any of your questions online by submitting the required details via the page. If the group booking for holidays has already been made and you wish to make some changes, then you may call the Jet23 holidays helpline 0333 300 0737 here from Mon- Fri 8AM- 9PM, and Sat- Sun 9AM- 6PM
Jet2 Contact from Abroad
If you are calling from outside the UK, and you are required to make the bookings or have any questions to discuss, then you can contact the Jet2 customer service department at the Jet2 contact number 00 44 203 059 8336. There are some numbers listed through the page for the country where you are in for your reference.
Jet2 Special Assistance Phone Number
If you are seeking some mobility assistance or would like to inform about your medical condition, you can call the Jet2 special assistance contact number free 0800 408 5591 or +44 (0) 203 059 8337 when calling from abroad and the Jet2 mobility assistance team will make the necessary arrangements. The Jet2 opening times are from 8AM- 9PM Mon- Fri and Sat- Sun 9AM- 6PM. This will hold true for all the bookings including the Jet2 holiday packages. These mobility assistance bookings can also be made online while making the flight bookings. In regard to specific medical requirements, it is also essential to submit fitness to fly documentation. The Jet2 medical information form can be downloaded via the page and to be sent either via the Jet2 contact email [email protected] or by post at the following address
Special Assistance Team, Jet2.com & Jet2holidays, the Mint, Ingram Street, Leeds, England, S11 9AW
Jet2 EHIC Card
The Jet2 EHIC (European Health Insurance Card) will cover for the medical treatment you need during your stay abroad. You can apply for the EHIC either online via the page or over the phone by calling the telephone number 0300 330 1350 here or the application form can be sent by post at the below mentioned address
NHS Business Services Authority, European Health Insurance Card, EHIC applications, Bridge House, 152 Pilgrim Street, Newcastle Upon Tyne, NE1 6SN
Jet2 Booking Payments
The payments for the bookings can be made using a credit card, debit card or via PayPal. If you are paying over the phone or at the help desk, then you can only use a credit or debit card. The PayPal account can be set up by visiting their page. For any questions about the PayPal services, you can call them directly at their free phone number 0800 358 7911 or 00353 1 436 9004 when calling from abroad here. The phone opening hours are from Mon- Sat 8AM- 8:30PM and Sun 9AM- 8:30PM for all your general questions. If you are calling for claims, then you may call from Mon-Fri 8AM- 8:30PM, sat 8AM- 6:30PM and Sun 9AM- 6:30PM. The contact can also be made online via their page. It is to be noted that the Paypal can only be used for online transactions.
Jet2 Flight Cancellation
If you wish to cancel your flight, you can do so by signing in your account via the page. An email will be sent to your email address, which you can confirm and complete the cancellation process. Generally all the Jet2 scheduled flights are non-refundable.
Jet2 Lost Property
If you have left any of your property onboard the aircraft, the customers are required to directly contact the arrival airport’s lost and found property department. Their contact details can be checked on the relevant airports website.
Jet2 Sports Equipment Booking
For the bookings of your sports equipments, you can call the Jet2 customer services at the Jet2 booking helpline 0333 300 0042 or do it online via the page. For more information about the baggage allowances, you may visit the page.
Jet2 Online Check In
The Jet2 online check in can be done from 28 days and up to 5 hours before your departure by using the website or through the Jet2 mobile apps via the page. It has to be noted that the check-in desks closes 40 minutes before the departure. The boarding passes can be then downloaded from the site or onto your smartphone via the apps. Regarding the boarding passes downloading, one video has been listed for your assistance through this page.
Jet2 Holidays Helpline
For any of your questions about the Jet2 holidays packages; you can call the Jet2 sales team at the free Jet2 phone number 0800- 0800 408 0778 here. The Jet2 opening times are from Mon- Fri 8AM- 11PM, Sat 8:30AM- 8PM and Sun 9AM- 8PM. Alternatively, for the bookings or any information about the holidays, you can also call the free Jet2 telephone helpline 0800 408 5599 here or visit the page. There are various questions which are already been answered for your reference, which you may check via this page. For making any amendments in the bookings, you may call the Jet2 holidays helpline 0333 300 0737 from Mon- Fri 8AM- 9PM, and Sat- Sun 9AM- 6PM. You can also contact Jet2 holidays by email via [email protected] or [email protected] . The changes can also be done online by signing in your account via the page.
If the questions are only concerning the flight bookings, then you may dial the Jet2 contact number 0333 300 0042 here. In order to cancel the Jet2 holidays booking, you are required to submit the details via the Jet2 contact email [email protected] and the support staff will do the needful.
Jet2 Holidays Customer Services
If you wish to discuss about your upcoming holiday, you can contact the Jet2 holidays operations department at the Jet2 contact number 0800 free- 0800 408 7391 here from Mon- Fri 8AM- 7PM and Sat 9AM- 6PM and are closed on Sundays. The requests can also be sent via the Jet2 holidays email address [email protected]. There are various questions about your travel, baggage, special assistance services etc, which have already been answered for your assistance and you may check them via this page. If, after your return, you would like to share your experience or to discuss anything, then you may contact Jet2 holidays by email via [email protected]
Jet2 Holidays Emergency Helpline
While on holiday, if you have any medical emergency, you can quickly call the Jet2 holidays emergency helpline 0044 113 387 9501 here anytime as the phone lines are open for 24 hours, 7 days a week.
Jet2 Lost Passport
If you are a UK national and are travelling from UK, and lost your passport, then you need to order a new one before travel. You can make a request to reschedule your flight by calling the Jet2 free phone number 0800 408 5597 here. The non UK nationals are required to contact your local embassy.
If you are travelling to UK and have misplaced your passport, then the report has to be made at the nearest police station and visit your local Embassy or British Consulate-General. The contact details of the nearest embassy can be checked via the page. Then you may contact the Jet2 customer service advisors at the Jet2 contact 0113 387 9501 here to change your return flight date
Jet2 Flying with Dogs
The customers can carry registered assistance dogs on all UK domestic flights and international airports. The Jet2 customer service department has to be informed at the Jet2 telephone number or +44 (0)203 059 8337 here when calling from outside the UK so that the arrangements can be made.
Jet2 Car Hire Contact
You have any questions about the Jet2 car hire services, you may call the Jet2 car hire free phone number 0800 086 8883 here or +44 (0) 203 642 6793 when calling from outside the UK. The phone lines are open for 24 hours, 7 days a week. You can find the reservation details online using the car rental reservation number via the page. In case, if the car hire booking was made before 7th of February 2015, then for any questions, you may call the Jet2 car hire contact number free 0800 368 0445 or +44 161 830 5908 from abroad.
Jet2 Travel Insurance Cover
The Jet2 travel insurance cover offers you with the single trip policy, annual multi- trip, optional covers for winter sports, golf and business cover. You can check the list of special sports and activities with no additional premium by visiting the page. For any of your questions about the cover, or if you wish to make any changes, you can call the Jet2 travel insurance contact number 0343 658 0357 or +44 343 658 0357 here when calling from outside the UK. The Jet2 phone opening hours are from Mon- Fri 8AM- 7PM, Sat 9AM- 5PM and are closed on Sundays.
Jet2 Travel Insurance Emergency Number
In the situation of any medical emergency, you can quickly call the Jet2 travel insurance emergency number +44 (0) 333 300 2142 anytime as the phone lines are accessible for 24 hours. For the medical screening, you need to call the Jet2 travel insurance contact number 0343 658 0361 and +44 343 658 0361 if calling from overseas.
Jet2 Travel Insurance Claim Number
In order to make the claims, the Jet2 travel insurance claim team is easily accessible at the Jet2 travel insurance claim number 0333 300 2141 or +44 (0) 333 300 2141 from abroad. The phone lines are open from 9AM-5PM Mon- Fri. In order to claim for the Jet2 gadget insurance, you may call the Jet2 gadget insurance claims number 0207 785 1702 from Mon- Fri 9AM-5PM
Jet2 Airport Parking
For any of your questions about the Jet2 airport parking; you can send the details via the Jet2 email contact [email protected] and the Jet2 customer care team will call back at the earliest. Alternatively, the airport staff can also be directly contacted for any concerns, like the Glasgow Airport can be contacted via the email address [email protected] and Edinburgh Airport via the email [email protected] . You can make the bookings online via the page.
Jet2 Transfers Contact
The Jet2 airport transfers can easily be booked online by submitting your travel details through the page. For any related questions, you may call the Jet2 contact centre at the Jet2 transfers number +44 127 382 8200. The Jet2 opening times are for 24 hours, 7 days a week. In case, if you are presently in the resort and yet to travel, then you may send the transfer requests via the Jet2 email [email protected] and if you have already returned home, then the details to be sent via the Jet2 email address [email protected] . Any of the correspondence can also be sent at the below mentioned address
2nd Floor Moore House, 13 Black Lion Street, Brighton, East Sussex BN1 1ND
You can also retrieve your booking details online using the booking reference number via the page. And if there is any problem while retrieving it, then the Jet2 customer services can be contacted either at the Jet2 contact +44 127 382 8200 or via the Jet2 email address [email protected]
Jet2 Press Office Team
For all the media related questions, the journalists can contact the Jet2 press office team at the Jet2 press office contact number 0113 243 1355 here or send the requests via the Jet2 email address [email protected] and the team will make sure to revert back at the earliest.
Jet2 Email Subscription
The customers can register online for the Jet2 email subscription to receive the latest news, updates, information about offers, promotions by visiting this page. You can anytime make a request to unsubscribe from the mailing list via the page.
Jet2 Membership Scheme
You can register your details to be a part of the Jet2 membership scheme via the page. The members are being offered various rewards, offers, discounts and benefits for both flights and holidays.
Jet2 Affiliate Program
You can register your details online for the Jet2 affiliate program via the page. For any questions about the program, you may send the details via the email address [email protected]
Jet2 Feedback
The customers have been given the choice to submit their feedback, suggestions or experiences either by post or by email. This will help the Jet2 customer support staff to improvise their services in future. The Jet2 contact centre advisor can be contacted via the jet 2 contact email [email protected] or by mail at the following Jet2 contact address. The advisors will make sure to send an acknowledgement within 48 hours and the customers will be allocated a reference number.
Jet2.com Limited, Customer Care Team, PO Box 284, Leeds, LS11 1GE England
Jet2 Customer Complaints
The Jet2 customer services department takes all possible steps to serve to the best of customer satisfaction. Still, if there are any complaints, the customers can surely contact them by email or mail and be rest assured that it will be handled satisfactorily. The complaints are not taken over the phone. You can send them via the Jet2 customer care email address [email protected] . The complaints can also be sent by post at the following Jet2 contact address and the advisors will make sure to solve the issue at the earliest.
Jet2.com Limited, Customer Care Team, Customer Care Team, PO Box 284, Leeds, LS11 1GE England
For any of the problems regarding the Jet2 holiday services, the customers can get in touch with the Jet2 customer services either via the Jet2 contact email [email protected] or by post at the address:
Customer Service, Jet2holidays, PO Box 284, Leeds, LS11 1GE
The complaints should be reported within 28 days of your return. If you are not happy with the resolution, you can contact the team again to get the issue reviewed by the senior members of the team. Still, if you are not satisfied with the given response or with the way the complaint has been dealt with, the matter can be escalated to the European Commission online dispute (ODR) resolution platform via the page.
The CAA has also approved The Ombudsman Service Ltd as an alternative dispute resolution provider but this is a voluntary scheme. They can be contacted through their page. You can also register the issue with CAA (Civil Aviation Authority) via their page.
For any of the complaints concerning the Jet2 travel insurance cover like the way it was sold or administered, you can call the Jet2 insurance sales team at the Jet2 travel insurance contact 0343 658 0357. The team can also be contacted by email via the Jet2 contact email [email protected] or by mail at the following address
Compliance Officer, ROCK Insurance Group, Griffin House, 135 High Street, Crawley, West Sussex RH10 1DQ
And if the issue is concerning the handling of the Jet2 travel insurance claims, then you may call the Jet2 travel insurance claim number of Europ Assistance 0333 300 2141 or contact via the Jet2 email address [email protected]. The Jet2 travel insurance complaints team will make sure to solve the issue within 4 weeks or if taking longer time; then will inform the same.
Still, if you are not happy with the given final decision, the issue can be escalated to the Financial Ombudsman Service (FOS) for their independent review. FOS can be contacted at the free phone number 0800 023 4567 or 0300 123 9123 here or via their email address [email protected]. You can also contact them at the address: Financial Ombudsman Service, Exchange Tower, London E14 9SR
Contact Jet2 through social media like Facebook, Twitter and the mobile apps
Owing to the friendly customer service and low cost fares, Jet2.com has been the leading airline in the United Kingdom and worldwide. Jet2 offers the users a diverse range of destinations across Europe and beyond and unlike other airlines, there are no fees while paying by credit or debit card. Thus the customers receive a great value for their money. Jet2.com is governed by the Civil Aviation Authority (CAA). It has a team of experienced experts to cater to the best of customer satisfaction and is accessible through various means like telephone, email, online bookings or via the social medium.
- Jet2 Website
- Jet2 Online Sign in Page
- Jet2 Online Registration Page
- Jet2 Facebook
- Jet2 Twitter
- Jet2 YouTube
- Jet2 Google plus Page
- Jet2 Instagram
- Jet2 IOS App
- Jet2 Android App
- Jet2 News Page
- Jet2 LinkedIn Page
- Jet2 Travel Information Page
- Jet2 Holidays Pinterest Page
- Jet2 Onboard Shopping Brochure
- Jet2 Holidays Brochure
- Jet2 Terms of Use Page
