- ASDA house general queries can be resolved by making a call at ASDA headquarters number 0800 952 0101. This number can be used to contact store service team, George service team and home shopping team as well. There are different timings for calling their teams. ASDA home shopping team is available from Monday to Saturday between 7 AM- 11 PM and on Sundays between 8 AM- 10 PM. The Store service team is available between 8 AM- 8 PM from Monday to Friday, on Saturday between 9 AM- 5:30 PM and on Sundays between 10 AM- 4 PM. The George service team is available between 7 AM- 11 PM every day.
- ASDA head office Leeds address is Great Wilson Street, Leeds, West Yorkshire, LS11 5AD where you can write about your issues and you will be responded by ASDA house Leeds as soon as possible. If you want to contact ASDA UK head office through email, you can use the ASDA head office email address [email protected] .
- ASDA head office complaints can be filed by making a call at ASDA head office UK phone number 0800 952 0101 if it’s related to customer service. If your complaint is regarding ASDA George service team, you can either call them at above mentioned ASDA head office number or visit this page and fill the form. The complaints regarding ASDA groceries can be filed by visiting this page and ask for refund.
- ASDA main office can be reached for filing complaints through ASDA head office HR email which is [email protected] . You can even send the email to CEO at ASDA CEO email address [email protected] .
- ASDA head office Scotland has many stores. You can get the store information by visiting this page.
Head Office |
Number |
Address |
Opening Hours |
| ASDA head office | 0800 952 0101 | Great Wilson Street, Leeds, West Yorkshire, LS11 5AD | Monday 8am – 8pm,
Tuesday 8am – 8pm Wednesday 8am – 8pm Thursday 8am – 8pm Friday 8am – 8pm Saturday from 9am – 5.30pm Sundays from 10am – 4pm |
i called into asda walsall to see if someone could help me with the sim i purchased from bloxwich asda but you only displayed mobile phones.i went to customer services and spoke to sam told her i needed someone to help me with the phone -she was marvellous she got me on the phone which i put £10 on but it looks like i have lost the £20+ that was on the original phone I’m afraid doing it on the internet confusing . thank sam and the girls at customer services best wishes jeannette woolley
Hello I’m a colleague at hayle asda company. My monthly payments haven’t been issues properly. Tried calling you at head office and spoke to our local store, they’ve said best to email about the problem.
Looking forward to your reply thanks.
Hi ya it’s MR R Reid I just want to no if I got any wages coming to me please
Hi my name is Samraze Younis. I have applied for a vacancy as advertised Store Assistant nights in my local Asda in Keighley.
I haven’t heard anything as yet. Is it possible to hear back this week, as I have another Company who have my application on hold/could start on Monday next week.
Kind regards
Samraze
After almost 15 years of dedicated service to Asda including working throughout the entire pandemic (regardless that her young children where of primary school age and childcare costs almost crippled her) she was recently rewarded with redundancy notice..
To-day my daughter was invited to attend her leaving ‘do’ where she was presented with a bunch of flowers and a £ 20 Asda gift voucher. Wow !!!! what a heartless, penny pinching, number crunching company ASDA has to-day proven themselves to be. I for one am DELIGHTED my daughter has left your employment. The bigger the company, the less the staff are appreciated. Disgusted that a multi-million £ organization treat their staff with such disrespect.
Goof afternoon I am from Glasgow I try to contact on phone line but not get relevant department please help me regarding I am looking for space in Asda Govan store please if get number relevant person who deal
Please send me a email address for a reference please thank you
The website for ASDA Colindale doesn’t show if their petrol station has petrol or not
I’ve been twice today to find it closed
Could you tell me when they expect petrol tanker deliveries
I know its a sensible issue but for its customers it would be helpful if there was an indication when the tanks will be filled as in This Week, the Next week or never
Secondly the main store are not picking up their phone from the customer and stating due to the high number of calls they have switched it off
The customer needs to know
If you phone the telephone number you show on this page it is not Asda head office in Leeds but a call centre in the Philippines. Please explain why you are misleading people.
I ordered online on 22nd of September 2021 on collection in coventry branch which I didn’t received. I didn’t get refund it has been over 3 weeks. Could you please look into and refund my money. Thank you
THE ASDA WALLINGTON STORE NEEDS A CHANGE OF MANAGEMENT ASAP!!! STARTING FROM THE GSM BRENDON TOO LAID BACK AND JUST NOT UP TO THE JOB TOO MANY HOMESHOPPING MANAGERS THREE MANAGERS CURRENTLY ON HOME SHOPPING SHAUN STEVE AND NATHANIEL COMPANY LOSING MONEY ON MANAGERS WAGES HERE JAY FOOD HALL MANAGER WEAK AND HAS EXTREMELY POOR LEADERSHIP SKILLS HAS BEEN WITH THE COMPANY FOR 30 YEARS NEEDS REPLACING ( DEADWOOD) HAS BROTHER IN LAW SURESH WHO CURRENTLY WORKS AS A GROCERY SECTION LEADER UNDER JAY WHICH TO ME IS A CONFLICT OF INTEREST JAY ALSO SHOWS EXTREME FAVOURITISM TOWARDS BROTHER IN LAW GROCERY SECTION LEADER SURESH WHICH IS EXTREMELY UNFAIR AND MUST BE STOPPED OTHER FOOD HALL MANAGER OLIVIA IS EXTREMELY SEXIEST AND BIASED TOWARDS HER MALE COLLEAGUES AND SHOWS EXTREME FAVOURITISM TOWARDS ALL FEMALE COLLEAGUES ESPECIALLY HER BEST FRIEND AND CHILLED SECTION LEADER CHARLIE OLIVIA MANAGER TOO UNPROFESSIONAL BIASED AND ALWAYS HER PERSONAL FEELINGS TO INTERFERE WITH WORK WHICH IS CURRENTLY CAUSING SERIOUS PROBLEMS ESPECIALLY WOTH THE MALE COLLEAGUES FINALLY THIS ASDA WALLINGTON STORE IS GOING TO FAIL STOCK TAKE MASSIVELY IN A HUGE HUGE WAY BECAUSE OF AN INCOMPETENT GSM BRENDON REPLACING HIM IS THE BEST SOLUTION.
Asda Wallington store stock take results were poor as expected because of poor management there is a huge issue with the managers here at this particular asda wallington store the managers are biased and so extremel favouritism to the friends i.e Olivia food hall manager shows extreme favouritism towards her best friend and section leader charlie she lets have Friday and Saturdays off the busiest days of the week she never ever does any late shifts hardly does any work because she has been to by manager olivia that the colleagues job is to work and section leader job is just to delegate even when the colleagues are struggling the solution to these kinds off problems is simple move managers to different stores so they don’t get to with their friends managers like jay palai been with the company too long that he is becoming too comfortable gsm brendon needs replacing managers olivia paul balcombe nathaniel these managers needs replacing in order too improves overall sales figures and reach sales targets
I should have received an online George delivery on Saturday but I have not yet received it I was wondering is there a problem with it the order number is 90791981 thanks
I think it’s disgusting how you treat your cafe staff. 1/2 people on a day run off there feet no food or toilet breaks, disgusting you should be ashamed of yourself. On top of that they get no time off over Christmas with there family’s. Slave labour
I WAS WONDER IF YOU HAVE A PART FOR MY MICROWAVE NEED 3 TURN WHEEL APP 15CM MODELS NUMBER GDM0238-18 IF YOU HAVE LET ME KNOW I WOULD PAY FOR IT IF POSSIBLE 2 OF THEM.
Hi my name is Janet boxall
And work at Luton asda more
I sent for New discount cards did you receive
Good morning i was in one of your stores yesterday were i noticed a 50″ tv with a sign saying black Friday deal at £289 was 379. Wow you would think but i bought the same TV from your store for £250. There where no sale on, it was last march and the tv hasn’t been in the store since. I deeply feel you are ripping your customers off letting them believe they are getting a great deal when they are not. How can a big company do this.
Hi this is miss keating I have had my food shopping cancelled for no reason and then I get a reordered for a very late time then it comes and I don’t even have my freezer stuff and when I ring to ask where it is their just tell me to wait for 2 hours to see if the driver come back bye then the frozen stuff would be no good I asked for a refund and I have to wait for the driver to click it as he ain’t click it yet and he has been gone form my home for over a hour and I ask if their could ring the driver to ask him to go back and get told u don’t have no number for your drivers that is no excepable and very not on
I have tried several Asda phone numbers to get technical advice about a product I bought from them. Customer services didn’t understand me and advised me to ring my local store, but when I did, the menu directed me back to the website and I didn’t manage to speak to a person. The same thing happened when I rang Head Office in Leeds.
I went into your Asda store in Dudley West Midlands. You have to go up steeps to go into the store. As I put my foot on the first stem. I fell due to the step being damaged. I twisted my foot. | went into store to tell them what had happened and I slpoke to a assistant and a security gaurd. The assistant came out looked and just said OK thanks. Neithe the assistant or the security officer asked how I was. On my way out I said to the security gaurd this step really needs looking at, as someone else will have an accident, he wasn’t interested. I couldn’t believe the attidude of both of these empoyee’s.
hi i went to you store in boston lincolnshire, i dont usually shop at asda but was at hospital so thought we would do our shop at the store i bought lamb joint, braising steak,diced steak , pkt,s of corn beef, gammon slices, grapes, i was not happy with any of the products grapes were off had to throw out the pkt of meats they were off sorry but wont be shopping at any of your stores again think the meats were off didnt tast of anything was so bland but thanks i wont be back
Hi I’m still waiting for my wages and p45 do you know when I will get it back, many thanks
Hi I am writing to ask about social distance in the store where I work just would like to know if I can still wear my social distance t shirt for my own protection thanks
I did a online order and put on the form for the staff to stay away from door as I had Covid and when I told the driver he just shrugged shoulders wasn’t impressed
Can you please tell me when you are going to get your mobility shopping scooter back in your Brighton Marina store, for us disabled people to use.They have not been there for about two months. US DISABLED PEOPLE need them to do are shopping, at the moment have to shop elsewhere but go back to shop in your store but still no mobility shopping scooter.Can you please tell us disabled people when you will be getting them back in your store thanks
Hi, i received an email for a £6 voucher, I have accidentally deleted it, is it possible to resend it please.
Hello, I am hoping you can help or point me in the right direction.
I have worked at asda for 20 years, currently working 15.25 hours a week.
Today i have been given a 4 week notice period to change my hours and days of work.
My hours are changing from 10am -3pm Tuesday and Thursday to Tuesday and Friday 5pm to 10pm
I am a single parent to three boys all under the age of 12. My youngest being 3 years old.
My partner who also worked at Asda was tragically killed before our 3 year old boy was born.
As you will appreciate it would be impossible for me to work these new hours due to having no childcare at such unsociable hours.
Today i have been left feeling really overwhelmed, worried, stressed and if I’m honest I don’t know what I can do as a single parent..
Two out of my 3 days that I work at Asda will now be until 10pm.
I am looking for someone to contact me to discuss this further.
Kind regards
Gemma Yates (Asda Eastlands store)
Hey can I hav a free Easter cake and an Easter egg too under treatment for breast cancer very scary
Is it possible to have a free Easter egg under treatment for breast cancer
To continue. casual clothing and shoes, possibly aged between 30-40 years, customer, seen entering the store, before, the veg/fruit section, to cause trouble to a non-aquaintance, seen instore. this person is a male, asian origin, medium quite slim built, medium length hair, wore a winter jacket/coat, possibly aged between 20-30 years, customer, seen walking towards the bread/other section, in a creepy manner, to cause trouble to a female customer seen instore. He pretended to put his coat hood over his head. this person is a female, african/somali origin, medium quite slim built, wore a muslim headscarve, winter jacket/coat, muslim clothing and shoes, possibly aged between 40-50 years, customer, seen entering the store, accompanied by a male of african origin. I, assume, these persons are trouble makers. this person is a female, asian/middleastern origin, medium quite slim built, wore a muslim headscarve, winter jacket, casual clothing and shoes, possibly aged between 30-40 years, customer, seen at the customer services section, holding a stores basket, looking at the self-service point, card/cash only. 2, The Asda Supermarket, Wealdstone, between 1-31 January 2022, this person is a male, afro-caribbean/african origin, medium quite slim built, wore a black bandana, winter jacket, casual clothing and shoes, possibly aged between 16-21, customer, seen eating a take-away meal, accompanied by a young man. this person is a male, afro-caribbean/african origin, medium quite slim built, medium length hair, wore a winter jacket, casual clothing and shoes, possibly aged between 16-21 years, customer, seen eating a take-away meal, accompanied by the other person. Later, they walked towards the entrance of the self-service point, talking to three young men. These persons are trouble makers. Please could you check into their associates and for missing pennies/other, and, negative actions, from the customers, taken by the employees instore, between the years, 2012-2021, immediately. customer
I did not post the first part of my written message, as, follows: 1, The Asda Supermarket, Colindale, 2, The Asda Supermarket, South Harrow, between 1-5 April 2022, this person is a male, asian/middleastern origin, medium quite slim built, wore a winter hat, winter jacket/coat, casual clothing and shoes, possibly aged between 30-40 years, customer, seen entering the store, before, walking towards the veg/fruit section. this person is a male, asian origin, medium quite slim built, medium length hair, wore a winter jacket, casual clothing and shoes, possibly aged between 20-30 years, customer, seen walking towards the bread/other section, before, pretending to put his jacket hood over his head, to cause trouble to a customer instore. this person is a female, asian/middleastern origin, medium quite slim built, wore a muslim headscarve and winter jacket, casual clothing and shoes, possibly aged between 20-30 years, customer, seen at the customer services point, holding a stores basket. I, assume, this person is a trouble maker. this person is a female, african origin, medium quite slim built, medium length hair, wore a winter jacket/coat, casual clothing and shoes, possibly aged between 50-60 years, customer, seen at the cash/card only self-service point. I, assume, this person is a trouble maker. These persons are trouble makers. Please could you check into their associates immediately. customer
My discount card has not worked since October and I cannot shop online I really wanted to do so ,been asking for new card for months and no one is helping ,please can anyone help I have worked at Asda for 15 years and this is not fair
Hi i wanted to know if the Llanelli ( 4670 ) store has stopped selling ASDA HONEY HOOPs wholegrain cereal, as they have not had any for Ages, my favourite 565 g . it could be that other customers have also looked over the time…nill . i know i am just a mino customer, ,,but a exultant one, hope you reply Eric
can you please find out what happenend to my order No.97165040 delivery on the 20th of April on a Text message said it would be delivered within 3 days of that date but I still have not received the goods that they were sorry for the delay as originally the goods were due for delivery on 20th April 2022
I am writing to inform the manager of this service, about the following persons seen at The Asda Supermarket, Forty Lane, Wembley, London, on Friday 8 April 2022, between
12.00-2.00pm. 1, this person is a male, afri-caribbean/african origin, medium quite slim built, medium length corned row hair, wore a winter jacket/coat, casual clothing and shoes, possibly aged between 30-40 years, customer, seen walking into the crisps/other section, holding a camera, towards himself. this person is a male, afro-caribbean/mixed race origin, medium quite slim built, medium length hair, wore a winter jacket, casual clothing and shoes, possibly aged between 18-30 years, customer, seen walking along the bottled water section, before, bumping into a customer. this person is a male, afro-caribbean/african origin, medium quite slim built, wore a winter hat, winter jacket/coat, casual clothing and shoes, possibly aged between 30-40 years, customer, seen accompanied by a man, at a food aisle, before, entering the cash self-service section, accompanied by the man. this person is a male, afro-caribbean/african origin, medium quite slim built, wore a winter cap, winter jacket/coat, casual clothing and shoes, possibly aged between 30-40 years, customer, seen accompanied by the other person. this person is a male, somali/african origin, medium quite slim built, medium length hair, wore a jacket/casual clothing and shoes, possibly aged between 18-25 years, customer, seen accompanied by two young men, walking along the store aisle, between the main till points and the fridge/other section area. I, assume, these persons are trouble makers. Please could you check into these persons and their associates and the incompletion and apology of a previous message sent to you immediately. customer