The Thomas Cook Group is the oldest and the best-known name in leisure travel which is famous for providing the best holiday experience to all the customers. The best hotels, flights and other services are provided to you but the Thomas Cook customer service team in which the holidays will be planned in accordance to your budget only. There must be a question in your mind that why should you choose Thomas Cook over any other travel service provider? Well we have an answer for the same. Thomas Cook UK has a thousands of hotels to choose from, dedicated online customer service team, over 175 years of travel experience, number of awards as it is an Award winning Company and last but not the least, you can select from a thousand of destinations worldwide for your best holiday experience. The Thomas Cook customer service team aims at providing the best service to all the customers along with handling all the grievances related to the services, hotels, and other services which are provided by the dedicated Thomas Cook customer service team. For all the general questions regarding packages, holidays, flights etc, feel free to get in touch with the Thomas Cook customer service team on Thomas Cook contact telephone number 0173 322 4808 for which the service staff will be available for 7 days a week.
Thomas Cook UK Contact Numbers
|Thomas Cook||0173 322 4808|
|Thomas Cook Manage my Booking and UK? Support Team Helpline||0173 322 4330|
|Thomas Cook U.S. Department of Transportation (DTO) Contact||0202 366 2220|
|Thomas Cook U.S. Department of Transportation (DTO) Disability Helpline||0800 788 4838|
|Thomas Cook Airlines UK Special Assistance Team Contact Number||0800 107 3409|
|Thomas Cook Airlines USA Support Team Helpline Number||1855 759 3665 (USA and Canada)
1630 491 2491 (all other countries)
711 (hearing and speech impaired customers)
|Thomas Cook Airlines Condor Special Reservation Helpline||049180 670 7606|
|Thomas Cook Airlines Condor Seat Reservation Telephone Number||049180 676 7767|
|Thomas Cook Airlines Belgium Seat and Special Reservation Helpline Number||+32 (0) 2 400 3422|
|Thomas Cook Miles and More Service Team||049692 097 7777|
Thomas Cook Manage My Booking Helpline
If you have made a booking and you need to manage the bookings then it is advisable for all to use the different help pages available on the Thomas Cook manage my booking help and support page. The information available online is true and you can totally rely on the same. Alternatively, you can feel free to get in touch with the dedicated Thomas Cook customer service team regarding your bookings on Thomas Cook manage my bookings helpline number 0173 322 4330 for which the staff will be happy to help you with your bookings. Please note that the team available on this helpline will help you regarding your booking?s which includes: changing services and extras, upgrading and rebooking, changing passenger name and much more.
Thomas Cook FAQ?s Page
There are different ways to get in touch with the Thomas Cook customer service team which included the best and the easiest way online. The best team members have designed an online Thomas Cook FAQ?s page in which a list of most common and frequently asked questions have been made available. As soon as you open the age, you need to select the relevant topic for which you need information and get instant answers to all your questions and issues.
As said, there are different ways to get in touch with the Thomas Cook UK team, you can first go through the FAQ?s listed online for which you simply need to have a working internet connection which will allow you to have access on the online page from anywhere at any time. In case the information you are looking for is not available online or you need some additional information regarding the holidays, hotels or any other service, you can choose the second option available for all. You can simply visit the nearest store for which the store locator will be made available at the end of this article in the Connect with Thomas Cook UK through Social Media.
If you prefer to get your questions answered via online chat then the Thomas Cook service team has designed a Live Chat service for all in which you can chat with one of the service providers online and get resolution during the chat itself. The best customer service staff has been appointed to handle all your questions and issues via chat. The main aim of the Thomas Cook customer support representative aims at delivering the best possible information and help to you during the chat process. To know how to start a Live chat, read the instructions available on the Thomas Cook Help and Support page. As soon as you open this page, you will see a Live Chat option available on the right side of the page, for which you simply have to click on the same and start the chat for the best services online.
Thomas Cook Customer Complaints
Thomas Cook customer service team aims at delivering the best services to all the customers but in case you are not satisfied with the services or any other aspect of Thomas Cook UK, feel free to give your valuable feedback to the team so that they can improve the services for you in the future. The following information will be helpful for all to make a complaint:
- For all the complaints regarding Thomas Cook Airlines booking or flights, you can get in touch with the Thomas Cook customer complaints help and support team online by filling simple online complaints form. The Thomas Cook customer Relations team will be happy to resolve your problems within 28 days and the team will go through the complaint efficiently and revert back.
- In case you have already made a complaint to the Tomas Cook internal complaints handling team and they are unable to resolve the same, feel free to make a complaint to the Alternative Dispute Resolution (ADR) team which is a scheme and is approved by the Civil Aviation Authority (the CAA) and is provided by the Centre for Effective Dispute Resolution (CEDR). For more information regarding CEDR, you can visit the Thomas Cook complaints handling CEDR website. To get online access to Alternative Dispute Resolution scheme, feel free to click on the Thomas Cook ADR customer complaints page. Go through the information carefully and the team will be happy to resolve your issues as soon as possible.
In case your complaint is related to the Special Assistance Requirements, the following information will be helpful for all:
- Complaint Resolution Official (CRO): In case you face any problem during your Thomas Cook Airlines flight then you need to ask one of the team members for information on how you can contact a complaint resolution Officer. The team member will guide you in the right direction. For your information, the Thomas Cook CRO?s are specially trained in sensitivity and awareness as well as the Federal Aviation Administration (FAA), U.S. Department of Transportation (DOT), Air Carrier Access Act (ACAA) and Americans with Disability Act (ADA) regulations and legislation. These team members are available during operations hours at all of the Thomas Cook UK airport locations either over the phone or in the person who will immediately respond to your concerns and issues.
- S. Department of Transportation (DOT) Contact: If you are a Thomas Cook customer and you believe that Thomas Cook Airlines has violated any provision of Title 14, of Federal Regulations, Part 382, then you are free to file a formal complaint under the applicable procedure of 14 CFR Part 382.65 and send the written complaint to the DOT team on Thomas Cook complaints department address Aviation Consumer Protection Division, Attn: C-75-D, U.S. Department of Transportation, 1200 New jersey Ave, SE, Washington, D.C. 205090 for which the team will get back to you as soon as possible. Alternatively, you can simply make a complaint by calling on Thomas Cook customer complaints helpline number 0202 366 2220. If you wish to get some more information on the same, feel free to visit the Thomas Cook U.S. Department of Transportation page.
- S. Department of Transportation (DOT) Disability Helpline: If you are a customer and you have faced time- sensitive, disability-related air travel service problem that requires immediate attention then you can simply call on Thomas Cook customer complaints free hotline number 0800 778 4838 which is a voice helpline or use the Thomas Cook TTV free Hotline number 0800 455 9880 to get in touch with the best staff members regarding the complaint immediately. Please note that this hotline will also provide general information about the rights of air travellers with disabilities and the team will also provide printed consumer information on your special request.
- If you feel the need to report any website security issue to the Thomas Cook team then feel free to send the complaint via email to the team on Thomas Cook complaints department email address. Please note that emails which will not be directly related to website security issue will not be addressed or responded to as this email is exclusively for website security issues.
Thomas Cook Booking Cancellation Information
There are two main types of bookings which the Thomas Cook team does namely: Partial booking and Full booking. In case due to any reason you wish to cancel some or all of your bookings then you can visit the different pages in which the information and procedure will be listed for your convenience. Please note that Thomas Cook Airlines are 100% non-refundable. For your convenience the following information will be helpful for all to cancel some or all the bookings that you have made:
- If you wish to cancel some of your bookings then all you need to do is, visit the Thomas Cook partial booking cancellation page, in which you will find a simple online form that you are required to fill and submit. Make sure you select the right information in the form along with correct other information that the team requires. The team will take an initiative with your partial booking cancellation request and get back to you as soon as possible.
- If you wish to cancel full booking that you have made with Thomas Cook UK, you need to visit the Thomas Cook Full Booking Cancellation page, in which you are required to fill a simple online form, enter the correct details and submit the form. Make sure you select and enter the correct details for a hassle free service experience.
Thomas Cook Airlines UK Support Team Contact Number
The best staff has been appointed at Thomas Cook UK support team in order to provide the relevant information that you need or in case you need help regarding your bookings with Thomas Cook UK. If you wish to get in touch with one of the best customer service representatives at Thomas Cook for any general information or specific purpose then all you need to do is call on the Thomas Cook Airlines UK support team contact number ending with 4330 which has also been mentioned for Thomas Cook Manage my Bookings topic above. The Thomas Cook Airlines UK support team will be available to take your calls from Monday to Sunday between the Thomas Cook helpline opening hours 08:00 AM to 10:00 PM.
Thomas Cook Airlines UK Special Assistance Team Contact Number
Thomas Cook UK customer service team also provides special assistance services to the customers and to know in detail regarding the same, you need to get in touch with one of the dedicated Thomas Cook Airlines special assistance team member on Thomas Cook Airlines UK Special Assistance Team contact number 0800 107 3409 for which the staff will be happy to help you and guide you from 08:00 AM to 08:00 PM from Monday to Sunday.
Thomas Cook Airlines USA Support Team Helpline Number
Thomas Cook Airlines is one of the best Airlines which have various support centres in order to make your travelling easy. In case you need help or support from the Thomas Cook Airlines USA team then all you need to do is, call on Thomas Cook Airlines USA support team helpline number 1855 759 3665 which is for customer from USA and Canada and please note that this helpline number is free of charge, in case you are willing to get in touch with the team from any other country, use the Thomas Cook Airlines the USA support team helpline telephone number 1630 491 2491 for which you need to check with your service provider to know the call charges and any other additional charges. The Thomas Cook Airlines USA support team will be happy to help you from Monday to Friday between the opening hours 08:00 AM to 11:00 PM.
In case you are a hearing and speech impaired customer then you need to simply dial 711 or use the toll free number for the voice relay service in your state. The team will be happy to help you and provide the necessary information that you need.
Thomas Cook Condor Special Reservation Helpline
Thomas Cook customer service team aims at delivering the best special reservation services to customers and in case you need to know in detail regarding the features of the services and you are willing to avail the benefits of this service, feel free to get in touch with the team on Thomas Cook Condor special reservation helpline contact number 049180 670 7606 for which the service staff will be available from Monday to Friday, between 09:00 AM to 07:00 PM and between 09:00 AM to 01:00 PM on every Saturday.
For your information, if you are calling from a German landline then the call costs will be 0.20 Euros (please verify currency) per call and if you are calling from a cell phone max then the call charges will be 0.60 Euros per call.
Thomas Cook Condor Seat Reservation Telephone Number
Along with the condor special reservation service, Thomas cook offers the best Condor seat reservation services to all the customers. If you are willing to get the relevant and detailed information regarding the service, feel free to call on Thomas Cook Condor seat reservation telephone number 049180 676 7767 for which the service staff will be available both online as well as offline. By offline we mean on the telephone and for the online reservation, you simply have to visit the Thomas Cook Condor seat reservation website. The call charges will be the same as mentioned for the Thomas Cook Condor special reservation helpline number above.
Thomas Cook Miles and More Service Team
Thomas Cook has other service staffs to help and support you with the Miles and More service that is provided by Thomas Cook Airlines UK to all the customers worldwide. To get answers to questions regarding Thomas Cook Miles and More customer service, simply call on Thomas Cook Miles and More service team contact number? 049692 097 7777. The team will be happy to guide you and help you with the topics you need answer for.
Thomas Cook Airlines Belgium Seat and Special Reservation Helpline Number
In case you wish to make a Belgium seat and special reservation or if you need any information regarding this service and the benefits which come along, feel free to get in touch with the customer support team on Thomas Cook Airlines Belgium Seat and Special Reservation helpline number +32 (0) 2 400 3422 for which the service staff will be available to take calls from Monday to Friday, between 08:00 AM to 08:00 PM and from 10:00 AM to 06:00 PM on every Saturday. You can also book a reservation for this service online for which you simply have to visit the Tomas Cook Airlines Belgium seat and special reservation website.
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