TV Licensing number (signposting service): 0843 837 5399 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service.
For any of your questions about the TV Licensing plans, you can get in touch with the TV Licensing customer services in various ways. You can call them at the TV Licensing phone contact number 0300 790 6165 here. You can also contact TV Licensing by email at [email protected] . If you wish to write in to the team members, you can do so at the below mentioned address. The clients are also given an option to ask any of their questions via the help page and the team makes sure to answer back instantly. Alternatively, you may also call the TV license customer helpline 0300 790 6112 here and discuss your doubts or if you wish to make any changes in the address details. Majority of the questions have already been answered for your assistance, which you may access via the TV Licensing help page. For the hard of hearing customers, the minicom services are also available by calling the TV Licensing contact telephone number 0300 790 6050 here(welsh customers may call the TV Licensing contact number 0300 790 6053). The customers can view their details or make any changes or request for the renewal by just signing in their TV Licensing online account via the page.
TV Licensing Multilingual Contact
In order to get the details for the TV Licensing multilingual services, the customers can call the TV Licensing UK helpline 0300 790 6044 and the support staff will be happy to assist further.
TV Licensing Customer Service Address
Any of the requests or doubts can be forwarded to the TV license customer care team at the following TV Licensing customer service address with all your contact details so that the team staff can revert back as soon as possible.
Customer Relations, TV Licensing, Darlington, DL98 1TL
TV Licensing Head office
The TV Licensing head office can be contacted at the below mentioned TV Licensing head office address and the support staff takes all possible steps to contact back at the earliest.
Pipa Doubtfire, BBC TV Licensing Management Team, 2nd Floor, Broadcast Centre, BBC White City, 201 Wood Lane London W12 7TP
TV Licensing UK Directors Contact
In order to regulate the TV Licensing system, you can check the list of the directors via the companies’ house page. The companies’ house can also be contacted at the phone number 0303 123 4500 here or via their email address [email protected]ov.uk or even by post at the address: Companies House, Crown Way, Maindy, CF14 3UZ Cardiff
TV License UK Buy
The customers have been offered various ways to buy the TV license as explained below-
- Via Debit or Credit card- You can use your debit or credit card to buy the license either online by visiting the page or by calling the advisors at the TV Licensing customer number 0300 790 6114 here. The debit card (not credit cards) can also be used at any PayPoint for payments.
- Direct Debit- you can set up a direct debit where the amount will be automatically deducted from the bank account as desired. You can set up monthly, quarterly or even yearly. To contact TV Licensing by phone at 0300 790 6114, you need to keep your account number and sort code handy. Alternatively, the direct debit set up can also be made by calling the TV Licensing contact 0300 790 6112 here . You can also set up this online via this page. Instead of applying online, if you prefer post, then you can send the direct debit instruction form to be downloaded via the page to the following address
TV Licensing, Darlington, DL98 1TL
- Through PayPoint Outlets- you can pay by cash or by using the debit card at any PayPoint. The payments can be made in one go or in smaller amounts. To spread the cost, you need to get the TV Licensing payment card by calling the TV Licensing customer care at the TV Licensing contact number 0300 555 0286. Now, this card can be used to pay weekly or monthly at PayPoint, or over the phone, by text, or online.
The TV Licensing phone opening hours are from Mon-Fri 8:30AM- 6:30PM and Sat 8:30AM- 1PM. To check for the nearest Paypoint outlets, either you can call the telephone number 0300 790 6137 here or check the details online via the page. If you need to check disabled access at PayPoint, then you can call the free phone number 0800 310 0000 here
- Via Cheque- the cheque has to be made for the full amount payable to TV Licensing and to be sent at the following address
Customer Services, TV Licensing, Darlington DL98 1TL
- BACS bank transfer- for renewing the TV license, the BACS bank transfer is the easy and safe way to choose from. The bank details can be checked via the page. If you are looking for a company group license for the multiple site business, then you can discuss the same with the advisors at the TV Licensing customer number 0300 790 6165 here
- TV Licensing savings card- you can pay into your account and the payment will be taken from the balance when the next license is due. The TV Licensing savings card can be applied by calling the TV Licensing savings card number 0300 555 0281 here and even you can check your balance.
- Cash payment questions- If you have any questions regarding the cash payment plan, then you may dial the TV Licensing telephone number 0300 790 6078
- If you live in the Channel Islands, then you can pay for the license at the local post office and for more details you may call the TV Licensing customer helpline 0300 790 6165 here
- The information about the payments for the welsh customers can be checked by calling the TV Licensing customer number 0300 790 6042 here
TV License Payment Issues
If you are facing any financial issues while making the payments, you can contact the TV Licensing customer support advisors to discuss the options. If you are paying by payment card, then you may call the TV Licensing phone line 0300 555 0286 and 0300 790 6068 if by debit card. The TV Licensing phone times are from Mon- Fri 8:30AM- 6:30PM and Sat 8:30AM- 1PM. If you miss more payments, then you can be contacted by akinika Debt Recovery Limited (licensed debt collection agency on behalf of TV Licensing). They will discuss the best options to pay what you owe. You can also talk to them at their phone number 0177 222 0954 here. You can also seek some independent advice from various other organizations like-
- Citizens Advice- via their page
- National Debtline- to be contacted at their free phone number 0808 808 4000 here
- StepChange Debt Charity- can be contacted at the free telephone number 0800 138 1111
- Christians against Poverty- via their free phone 0800 328 0006
Free TV License Elderly
If you are aged 75 or older you can get your TV Licence free. At the age 74, you can buy a short term licence. You can apply for the free or short term license either online via the page or by calling the TV Licensing phone number 0300 790 6165. You are required to find your national insurance number to prove your age. If you wish to pay for the licence using a TV Licensing payment card or savings card then you can call the TV Licensing telephone number 0300 555 0286 here. It should be noted that the short term licenses are not available on Sark or Jersey. Still, if you have any questions about applying for the free license, you may call the TV Licensing contact phone number 0300 790 6117 or 0300 790 6154 here
TV License UK Not Needed
In case, if you do not need a license, then you may call the TV Licensing customer services at the TV Licensing customer service number 0300 790 6114 here or contact them online via the page. Alternatively, you may also call the TV Licensing phone number 0300 790 6165 here or via the page or contact by mail at the address: TV Licensing, Darlington DL98 1TL
TV License Moving Home Phone Number
If you are moving home, you can make the changes of your new address through the online contact form or by calling the support team at the TV license moving home phone number 0300 790 6165 here and the needful will be done.
TV Licensing Accessibility Contact
If you wish to receive the TV Licensing information or the reminders in various other formats like in Braille, large print or audio versions, or if you are experiencing any issues while accessing the website, you can call the TV Licensing accessibility team at the TV Licensing phone line 0300 790 6076 here or sending the request via the contact form via the page. For more help on the easy formats, you can call the advisors at the TV Licensing help desk 0300 790 6114 here or you may visit the web page.
TV Licensing Leaflets Order
You can easily order online for the copies of the TV Licensing leaflets via the page or by calling the advisors at the TV Licensing phone number 0300 790 6165. The leaflets can also be downloaded by visiting this page. The requests can also be sent by post at the following TV Licensing contact address
Literature Requests, TV Licensing, Darlington, DL98 1TL
TV Licensing Community Relations Contact
If you are seeking information on the TV Licensing community relations team or about the charity organizations, you can contact the support advisors either via the TV Licensing contact email [email protected] or at the TV Licensing telephone number 0208 752 6537 here
TV Licensing Cancellation
If for any reason, may be you are moving in or abroad, and would like to cancel the TV license, then if in case you pay by direct debit, you need to submit the details via the online contact form. If you are paying with a TV Licensing payment card, then the payment card customers can call the TV Licensing contact number 0300 555 0286 from Mon- Fri 8:30AM- 6:30PM and Sat 8:30AM- 1PM or online via the page or by signing in your account through this page.
TV Licensing Press Office Contact
The journalists can ask any of the media related questions to the TV Licensing press office team either by emailing via the TV Licensing contact email [email protected] or over the telephone at the TV Licensing press office number 0208 752 6606 here. The TV Licensing phone number opening hours are from Mon- Fri 9:30AM- 5:30PM. Although outside these hours, from 8AM- 10PM, if there is any urgency, you can make a call and then the press officer will back as soon as possible. The TV Licensing press office team at the London and south east office is accessible at the TV license contact number 0203 787 7981; Wales and south west at the TV license contact 0117 910 6379; midlands at the TV license phone number 0156 482 9024. The TV Licensing press office Scotland team can be contacted at the TV Licensing telephone number 0141 229 7638 and 0289 024 5691 for the TV Licensing press office northern Ireland and for the TV Licensing press office north, you may dial the 0113 887 3000 here. If you wish to see the press information in Welsh, you may visit this page.
TV Licensing Hotel and Mobile Units
The TV Licensing hotel and mobile units can be applied by completing and sending the online form to the address: TV Licensing, Payments and Commercial Licensing, Darlington DL98 1TL. For the payments you can either do a BACS electronic transfer or pay by cheque, payable to ‘TV Licensing’ at the above address. Still, if you have any questions, you can get in touch with the TV Licensing businesses team on the TV Licensing contact 0300 790 6124.
TV Licensing Black And White
TV Licence Residential Care Home
If you are looking for the information that your accommodation is eligible for the license, you can either contact online via the page or over the telephone by calling the TV licence UK number 0300 790 6011 here. The forms for the application are available through the page, which you can duly complete and send it at the following address
TV Licensing, Concessionary Licence Centre, Darlington, DL98 1TL
TV Licensing TV Dealer Support
If you are a TV dealer, you do not need a licence to demonstrate or test TV equipment, or to install television equipment. You just need to inform the TV Licensing customer care at the TV Licensing phone number 0300 790 6015 here or via the email address [email protected]
TV Licensing Blind Concession
If you are blind (severely sight impaired), then you can apply for a 50% concession through the page. If you are partially sighted (sight impaired) then you are not eligible. This form along with the required documents are to be sent at the below mentioned address
TV Licensing, Blind Concession Group, Darlington DL98 1TL
TV Licensing Privacy Team
The TV Licensing privacy team makes all efforts to hold the customers’ data up to date. Still, if there are some changes to be done in the systems, you are required to either call the team at the TV Licensing phone number 0300 790 6131or make the changes online via the page or contact by mail at the address: TV Licensing, Darlington DL98 1TL. If you are facing any problems while making the changes, then you may contact at the following address
TV Licensing Senior Policy Advisor, BBC TV Licensing Management Team, 2nd Floor, Broadcast Centre, White City, 201 Wood Lane, London, W12 7TP
You are also entitled to check as to what information the company holds for you. You can send the requests either via the email address [email protected] or mail at the address: Data Protection Manager, TV Licensing, Darlington, DL98 1TL and you will be contacted back within 40 calendar days of receiving the subject access request. For any questions or feedback about the TV Licensing privacy team, you may contact via the TV Licensing email [email protected] or by post at the above mentioned address.
TV Licensing Contact Number Complaints
The TV Licensing team takes all efforts to offer the best service to all the customers. Still, however, if you have any complaints in general with regard to the services, you can quickly get in touch with the TV Licensing customer relations department in writing at the following TV Licensing contact address
Customer Relations, TV Licensing, Darlington, DL98 1TL
If the problem is regarding the payment card, then it should be addressed to TV Licensing Payment Card Customer Relations with the same above address; and for saving cards, it should be addressed to TSC Customer Relations.
If the complaint is concerning the BBC programme, then you may call the telephone number 0370 010 0222 here or via the post at the address: BBC Complaints, PO Box 1922, Darlington, DL3 0UR or you may visit their web page.
If the complaint is regarding the reception quality, then the Radio and Television Investigation Services needs to be contacted at their phone number 0370 901 6789 here or at their following address and more details can be checked through their web page.
Radio and Television Investigation Service (RTIS), PO Box 1922, Darlington DL3 0UR
Now, if you are not happy with the given response or with the way the complaint has been dealt with, you can request for the issue to be reviewed again by the TV Licensing Operations Director at the address: TV Licensing, Darlington, DL98 1TL
Still, if you are not satisfied with the given reply, the issue can be forwarded to the BBC Head of Revenue Management at the following address. The BBC aims to answer back within 35 working days.
Head of Revenue Management, BBC TV Licensing, 2nd Floor, Broadcast Centre, BBC White City, 201 Wood Lane, London W12 7TP
If the issue still remains unresolved, you can escalate the matter to an independent dispute resolution scheme Ombudsman Services: Television Licensing (OS: TL). The complaints can also be referred to the Editorial Complaints Unit (ECU) (which cannot be considered by the Ombudsman) and the ECU aims to revert back within 35 working days.
Contact TV Licensing through social media-Facebook, Twitter and YouTube
The residents needs the TV license to watch or record TV programmes live on any channel or to watch any BBC programmes on iPlayer – live, or on demand. Even the businesses, hospitals, schools and a range of other organizations are also required to hold television licenses to watch and record live TV broadcasts. So, the TV Licensing UK website provides all the information about the license, who actually requires it and how can the customers choose easy payments options from various available methods. The BBC is a public authority in respect of its television licensing functions and holds the overall responsibility. There are around 25 million TV licenses active, which includes 3.9 million free over 75 TV Licenses and around 40,000 licenses for customers receiving a half percent blind concession. The TV Licensing customer relations team is well experienced and trained to cater to the best of customer satisfaction and are reachable in various ways like over the telephone, through online form, via email or via the social platforms.