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Three Mobile (3) Customer Service Contact Numbers

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Three Mobile (3) Customer Service Contact Numbers
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3 Mobile is a UK based company offering various plans for mobile and broadband services. They have a great range of consumer and business mobile and mobile broadband deals with a variety of tariff plans that will meet the desired needs. Amongst other operators, 3 mobile has been leading in the mobile internet quality, and mobile data reliability as well as the download speeds. The company’ vision remains to make the connected world of technology clear and easy to understand for all and to achieve maximum customer satisfaction. 3 Mobile customer service is available at number 0333 338 1001.

Helpline UK Contact Numbers
Customer service queries from three phone 333
Phone Customer service queries from any other phone 0333 338 1001
Mobile broadband queries from three phone 500
Mobile broadband queries from any other phone 0333 338 1003
Sales team 0800 033 8001 or

0800 033 8002

Accessibility team from any other phone 0333 338 1012
Minicom textphone services when calling from minicom devices  0800 3586799
Minicom textphone services when calling from textphone 0800 033 8011
Video interpreting services 0800 2400
pre-booked out of hours video service 0843 178 0773
Accessibility team to help in choosing phone 0800 358 8460
To buy the phones over the phone 0800 358 8460
To top up from three phone 444
Media centre 07454 959 715
Business team 0800 358 9083
Business phone insurance from three phone 337
Lifestyle Services Group (LSG) claims line 0845 674 3333
CPP Phonesafe claims line 08451 232 333
3 contact numbers
From: three.co.uk/Contact-us/i

3 Mobile Customer Service Opening Times

Monday-Friday Saturday and Sunday
8am – 8pm 6am – 6pm

3 Mobile Contact Address

Along with the helpline numbers, you can write in the mail for any queries or requests at the below mentioned 3 mobile contact address, mentioning clearly all your contact details as well so that the 3 mobile customer care team can revert back as soon as possible.

Three Customer Services, Hutchison 3G UK Ltd, PO Box 333, Glasgow, G2 9AG

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3 Mobile Contact Details

For all your queries, if you are calling from the Three phone, you can dial the 3 Mobile customer service number 333 ( no charges from calling this number) and if you are calling from any other phone, you can contact the Three mobile customer service by dialing the 3 Mobile customer service number 0333 338 1001. If you are calling from outside the United Kingdom, you need to dial the 3 Mobile contact number +44 7782 333333. The 3 Mobile customer care team will be accessible from 8am – 8pm Monday to Friday and 9am – 6pm Saturday and Sunday. You can also contact the customer care team through 3 Mobile live chat sessions via 3 Mobile contact details link . The advisors are available for live chat from Mon-Sun 8am to 11pm .

3 Mobile Online Support

You can ask any of your questions online by visiting the 3 Mobile online support page  and get the answers there and then.

 3 Mobile Broadband Account Enquiries

If you have enquiries for your mobile broadband account and you are calling from Three phone, you can dial the 3 Mobile customer service number 500 and if calling from some other phone, you can dial the 3 Mobile customer care number 0333 338 1003. If you are calling from abroad, you can call the 3 Mobile broadband account enquiries phone number +44 7782 333 500. The phone lines are open from 8am – 8pm Monday to Friday and 9am – 6pm Saturday and Sunday.

 3 Sales Team

If you have any sales queries, you can call the 3 Mobile sales team at the 3 Mobile telephone number 0800 033 8001 or 0800 033 8002 from 8am – 8pm Monday to Friday and 9am – 6pm Saturday and Sunday.

 Three Mobile Store Locator

You can check for the contact details of the 3 Mobile phone shop near to your place by entering the place name or postcode in the box at the 3 Mobile store locator page .

 3 store locator

Three Mobile Accessibility Service

For the disabled customers, the 3 Mobile accessibility team makes all possible efforts to provide the best customer service. If you have any queries about your mobile, you can call the free number 333 if you are calling from the three mobile and call the free number 500 concerning the mobile broadband queries. If you are calling from any other phone, then you need to dial the 3 Mobile phone number 0333 338 1012. You can fax the request letter as well via the 3 Mobile fax number 0141 204 8773. The customers are also given an option of 3 Mobile webchat via the link  and the advisors will be available from 9am – 5:30pm. If you prefer to write, you can email your queries via the 3 Mobile contact email [email protected] and the 3 Mobile customer care team will make sure to revert back within one working day. Or you can post the requests at the below mentioned address:

Accessibility Services, Three, PO Box 333, Glasgow G2 9AG

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You can also make an in person visit to the 3 Mobile stores using the 3 mobile store locator page. The 3 Mobile contact centre also provide the customers with the 3 Mobile minicom text phone services at the freephone number 0800 3586799 if using the minicom devices and you can dial the 3 Mobile textphone number 0800 033 8011 when calling from your textphone. The phone lines are open from Mon-Fri 9am-6:30pm

Some accessibility service options as follows:

  • Video Relay Service: this service is available from Mon-Fri 9am-5pm. if you are calling outside these hours, you can leave your contact details and the call will be rearranged. You can use video interpreting services through 0800 2400, 7 days a week on demand. For the pre-booked out of hours video service you are required to call the 3 mobile phone number 0843 178 0773. If you require any assistance regarding the video relay service, you can contact Interpreters live on the phone number
    0843 178 0773 or via email at [email protected]. They can also be contacted through live chat sessions via video relay service link  . For any other help, you can use the above mentioned 3 mobile accessibility team contact details or you can check the information at this page
  • Choosing the 3 mobile phones– if you would like to choose for the 3 mobile phone and the 3 mobile phone plans as per your needs, the support team will be happy to assist further. They can be contacted via email at 3 mobile contact email [email protected] or over the phone at the 3 mobile phone number 0800 358 8460 or through the personal visit at the 3 mobile stores.
  • Website accessibility– if you have any suggestions or queries while accessing the website, you can send in an email at 3 mobile contact email [email protected]

3 Mobile Phone Deals

  • You have all the options to buy the 3 Mobile phones either online, or through the high street or over the phone at the 3 Mobile contact number 0800 358 8460.
  • Various phones like 3 Mobile iPhone6, 3 Mobile iPhone7 can be checked online via 3 Mobile phone deals link  . To choose the mobile broadband options online, you can visit this page , for top-up you can check this page
  • On the high street, you can visit the store near your place using the following link   or via the Maidenhead experience store at the address:
    76-78 High Street, Maidenhead, SL6 1PY and make the purchases.

 3 Network Coverage

You can easily check the 3 Mobile coverage and network status in your area by entering the postcode in the box at the 3 Mobile network coverage page

3 Network Coverage

 3 Mobile Orders

If you have any questions concerning your order, you can contact the 3 Mobile customer care team by email at 3 Mobile contact email [email protected] or over the phone at the 3 Mobile orders telephone number 0333 338 1001 or also you can personally visit the 3 store

 3 Phones Contract Changes

If you would like to make any add-ons in the account, you can sign in to the 3 Mobile account via
3 Mobile phones contract changes link  and select the same. If you want to delete the existing add-on in the 3 Mobile phone contracts, you can call the 3 Mobile phone number 333 from a three phone or
0333 338 1001 from any other phone

 3 Mobile Top Ups

You have been given various options to top up the phone:

  • My3 top-up: you can sign in to the online account and use the debit or credit card for the top up.
  • Web top-up: this implies that without registering in the account, you can do the top up using your credit or debit card
  • Cash machine: the top up can be done at any Barclays or HSBC cash machine if you have a card from the banks like Barclays bank, HSBC, nationwide, Yorkshire etc. You are just required to enter your phone number and select the amount you want to top-up with.
  • Over the phone: the phone customers can call 444 free from the three phone to top-up.
  • By Voucher: you can top-up by a voucher between £10-£50 from any three store, or from any shop where you see the green Top-up logo. This voucher can be redeemed online or by calling
    444 from the three phone
    Top up three

3 Mobile Lost or Stolen

You need to get in touch with the 3 Mobile customer service team when your phone is lost or stolen. If you are a phone customer, you need to call the 3 Mobile helpline 0333 338 1001 and +44 7782 333 333 if calling from outside the UK. If you are a mobile broadband or tablet customer, then you can dial the Three mobile helpline 0333 338 1003 and +44 7782 333 500 when calling from abroad. The phone lines are open from 8am – 8pm Monday- Friday and 9am – 6pm Saturday- Sunday.

You can also contact through the 3 Mobile live chat from Mon- Sun 8am to 11pm via 3 Mobile lost or stolen link .

Claims: if you need to make a claim, you can do it online via this link or over the phone at the above contact details. In the case, if the insurance is with Lifestyle Services Group (LSG), then the claims line is 0845 674 3333 and if with CPP Phonesafe, then the claims line is 08451 232 333

 3 Mobile Services Abroad

If you wish to use the voicemail abroad, you have to set up a voicemail security PIN via
3 Mobile services abroad link  and to listen to the voicemail, you have to dial the 3 mobile phone number +447782 333 123 and follow the instructions as given. If you do not remember the voicemail PIN, you can call the 3 mobile phone number +44 7782 333333 to reset the PIN

 3 Mobile Media Centre

The journalists can contact for all the media related enquiries either over the phone at the 3 mobile telephone number 07454 959 715 or via email at 3 mobile contact email [email protected] or even by mail at the following address:

Three Press Office, Hutchison 3G UK Ltd, Star House, 20 Grenfell Road, Maidenhead, SL6 1EX

Three Mobile Wholesale Team

For the wholesale queries, you can contact the three wholesale team on the Three Mobile wholesale team email [email protected]

 Three Mobile Business Team

For all the business enquiries, you can contact the 3 Mobile business specialists on the 3 Mobile phone number 0800 358 9083 from Mon-Fri 9am-5:30pm or you can fill in the 3 Mobile sales enquiry form via Three Mobile business team page  and the support team will make sure to revert back within 2 working days. If you are already a 3 mobile business customer and have any queries, you can visit the 3 mobile business help page 

 Three Mobile Business Phone Insurance

If you already have an insurance, you can contact the Three Mobile business phone insurance team for any information by dialing the 3 Mobile free phone number 337 from your three phone. New insurance covers are not offered at present.

Three Mobile Customer Complaints

If you are not satisfied with any of the services of the three mobile, you can contact the 3 Mobile customer care team by filling in the 3 mobile complaint form via Three Mobile customer complaints link  and the team will make all efforts to resolve the concern as early as possible.

Contact 3 Mobile through social media-Facebook, Twitter LinkedIn and Apps

Official Website  http://www.three.co.uk/
Online Registration  https://www.three.co.uk/My3Account/Register?intid=globalregister
 Online Login  https://www.three.co.uk/My3Account/Login
Official Facebook  https://www.facebook.com/ThreeUK
Official Twitter Account  https://twitter.com/threeuk
Official YouTube   https://www.youtube.com/user/three
Official Instagram https://www.instagram.com/threeuk/
Official LinkedIn https://www.linkedin.com/company/3-mobile-uk
Official Blogs http://blog.three.co.uk/
IOS App https://itunes.apple.com/gb/app/three/id393530266?mt=8
3 Mobile Android App https://play.google.com/store/apps/details?id=com.hutchison3g.planet3&hl=en

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5 thoughts on “Three Mobile (3) Customer Service Contact Numbers

  1. Hi i think its crazy how this time last year i was paying £15 for all you can eat data. Then it went upto £20 in november 3 months later it went upto £25 and now its £35 really thinking of changing to a much cheaper network for the same package

  2. Hi
    Not impressed, this Samsung has broken not long after having it. The speaker only works on loud speaker and Samsung told me to download smart switch and then do a factory reset. Which didn’t work at first, had to contact Samsung again to be told to download something else on Microsoft. Finally factory reset to find out that speaker still doesn’t work yet loads of people are experiencing the same thing and it’s not something that we can just fix- Samsung need to. Waste of time and money to just try and use my phone that I pay £50 a month for. Absolute joke! And I see in the shop it’s half price for new customers. No fair, been with you guys for years and this is shocking. Not happy

    Lauren

    1. Called Samsung this morning and they need my phone to repair by either waiting 7-10 days which is too long or I have to drive to get it repaired, probably have to leave it overnight and then drive back. I want reimbursement for this travel and all these phone calls

  3. I have spoke to agent about my contract. Sim. I will paid in 28 in full. So pleases how can i make them stop to send to me. Message. All the tame. Gest ceck my situation I n computer.

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