If you are seeking any details about the housing and rent services, the Basildon Council operators can be contacted through various options. The users can call them over the phone at the Basildon Council housing and rent service telephone number 0126 853 3333. In case of emergency and out of hours you can get in touch through the same telephone number 0126 853 3333 and for twenty-four helplines you can get in touch through 0330 0884 754. In order to get in touch through text relay just type 18001 and send on telephone number 0126 853 3333. For queries related Council Tax and Benefits reach out to this page. For all other queries, you can get in touch with Basildon Council housing and rent service email address [email protected]. The Basildon Council phone opening times are from Monday to Friday 8:30- 17:30 and Saturday 09:00 to 13:00 for self-service options. For your assistance, there are various questions with their answers listed via the Basildon Council housing and rent service contact us page.
Basildon Council Housing & Rent Services Contact Numbers
Basildon Council Contact
The residents can discuss any of their questions about the services through the Baildon Council via the Basildon Council contact us page and the council will be more than happy to help you further. This will help them deliver continuous improvements to all their services by requesting a service, reporting an issue or making a payment online. You can get in touch through email for council tax and benefits with this page and for all other queries email on [email protected]. Kindly make sure to include name; address; reference number (if available) and exact details of the query to prevent delays. You can also get in touch through Basildon Council’s automated call answering system providing simple push buttons to connect callers to the service you require. Useful telephone numbers for emergency and out of hours is 0126 853 3333. You can also call on 0330 088 4754 for 24-hour payment line and for text relay- text: 18001 telephone number 0126 853 3333. The Basildon Council for calling is open from Monday to Friday 08:30 to 17:30. For visiting hours the Basildon Council is open from Monday to Friday 08:30 to 17:00 and Saturday 09:00 to 13:00 for self-service options. However, revenues and Benefits services are by appointment only. In case you have an urgent case, kindly present yourself to reception who will direct you accordingly. You must make sure you bring with you any paperwork or numbers relevant to your inquiry. You can also write to the address
Basildon Borough Council, The Basildon Centre, St. Martin’s Square, Basildon, Essex, SS14 1DL.
Basildon Council Payment Line
For payments, the easiest way to pay for a house or garage rent, service charge, Council Tax, and NNDR Business Rates is by setting up direct debit online payment to your council and/or NNDR Business Rates on this page. You can also make secure online payments can be made with a debit or credit card for business rates, car parking fines, council invoice, council tax, housing/garage rents, land search fees, and planning fees. Kindly also bear in mind that the credit or debit card details are not revealed or retained by the Basildon Borough Council and there is no surcharge for debit or credit card transactions. You can also seek 24-hour telephone payment through Basildon Council payment line number 0330 088 4754 for services available twenty-four hours a day, seven days a week to pay for business rates, car parking fines, council invoice, council tax, and housing/garage rents. For emergency and out of hours you can contact through the contact numbers 0126 853 3333 and for text relay- text: 18001 on the same number. For all other queries, you can contact with Basildon Council through the email address [email protected]. The Basildon Council telephone lines are open from Monday to Friday 8:30- 17:30 and Saturday 09:00 to 13:00 for self-service options. Another mode of payment is an Allpay card payment enabling the user to make payments at any outlet displaying one of the following signs. Firstly, click the allpay.net, pay point and post Office images to find your nearest local outlet. This mode of Allpay card will help you pay council house or garage rent, council tax and NNDR business rates. However, this card is no longer being issued. Existing cardholders can continue to make payments. If in case you have lost our Allpay card order a replacement through this page. Automated payments is another mode of payment which can be made for all council services using the automated pay points in the reception of the council’s town center offices at the Basildon Centre. It is open from Monday to Friday from 08:30 to 17:00 and Saturday 09:00 to 13:00 for self-service options. The automated payment points will accept cash payment and payment through credit or debit card. You can also leave cheques in the postbox of Basildon Centre. For further information, visit this page.
Basildon Council Complaints Contact
For contact Basildon Council comments, compliments and complaints you can call them over the phone on Basildon Council Complaints contact number 0126 853 3333 also in case of emergency and out of hours you can get in touch through the same telephone number. For twenty four helpline you can get in touch through 0330 088 4754. In order to get in touch through text relay just type 18001 and send on telephone number 0126 853 3333. For all other queries you can get in touch with Basildon Council email address [email protected]. The Basildon Council telephone lines are open from Monday to Friday 8:30- 17:30 and Saturday 09:00 to 13:00 for self-service options. They constantly strive to provide the service you expect, so please let them know how you are getting on. They promise to listen courteously and take all feedback on board. You can also provide them with feedback on your online experience by clicking the ‘Was this page helpful?’ feedback option which is placed at the bottom of each page. Your feedback will help them deliver continuous service improvements. To complain against a councilor please use the dedicated complaints against a councilor form. You can also say about a council service or the standard of customer care you may use the comments, compliments and complaints form. You can submit your comments, compliments and complaints here. You can submit a complaint against a councillor here. For any reason you are unable to submit your own feedback, somebody else, such as a friend, family member or local political representative can also act on your behalf to do this for you. In the case of comments, you can share proposals to help the Council improve its service delivery and/or aspects of customer care. Kindly keep in mind that not all comments or suggestions they receive will get a reply. Frequently the sender simply wants to make their thoughts known to them and it is clear that no reply is expected. In case if a comment or suggestion raises an issue where a reply is thought to be appropriate you can expect a response within 10 working days. In case of comments, you can share an expression of praise concerning a high level of service delivery and/or customer care received. Kindly keep in mind that all compliments will be acknowledged.
You can expect a response within 10 working days. In case of complaints, you can share an expression of dissatisfaction by one or more members of the public about the Council’s action or lack of action, or about the standard of service. Whether the action was taken or the service provided by the Council itself, or by a person or body acting on behalf of the Council. Kindly keep in mind that you can expect a response to your complaint within 10 working days. Where this is not possible, they will contact you within 10 working days to inform you of the reasons for the delay and when you can expect a full response. If you are unhappy with the way the council has handled your complaint, you may contact The Local Government Ombudsman. For more information go to this page.
Basildon Council Centre Contact
To contact Basildon Council center for translation and interpretation services, you can call them over the phone on telephone number 0126 853 3333 also in case of emergency and out of hours you can get in touch through the same telephone number. The following services of translation and interpretation are available at the Council’s town center offices at the Basildon Council Centre. They have basic British Sign Language (BSL) communicators who can help with housing applications and council tax inquiries. The service gives confidential interpretation between spoken English and sign language. They aim to be as flexible and responsive as possible and will act as an aid to communication between deaf and hearing people. In translation services, if English is not your first language and you need help in talking/explaining or understanding a letter, documents, bills, etc. they can help by providing the information in your own language. Moreover, if English is not your first language they can use a telephone interpretation service to help with meetings and conversations between yourself and Council officers. Furthermore, if you are blind or partially sighted we can provide information in large print or braille translation. You may visit the page for more information.
Basildon Council e-Services Contact
To contact Basildon Council e-services you can call them over the phone on telephone number 0126 853 3333. Basildon Council also offers e-services for council tax or benefit, you can easily log in to council tax and benefits e-services through this Basildon Council e-services page. In case you are not registered then sign up now to receive your own secure login and password, all you have to do is complete their online sign-up form by filling in your Council Tax account number and address details. You can easily sign up from this Basildon Council tax e-services page. Using e-services you can easily make a payment of your Council Tax, view the Council Tax charge for your property. You will be able to view any discounts you are receiving and payment details. You can also be able to check your property band and view any previous Council Tax accounts you have had with Basildon Council. Kindly also bear in mind that only customers named on the Council Tax account will able to sign-up to e-services, if details are misspelled or entered incorrectly the application will take longer than usual to be processed and login details are sent out by post. You can get more information if you are having difficulty paying your Council Tax. Kindly sign up for Ebilling to receive your Council Tax bill directly by email. Kindly visit this page for more information.
Basildon Council Business Rates Support
To contact Basildon Council business rates support you can call them over the phone on telephone number 0126 853 3333. Basildon Council also offers e-billing for business rates, you can easily register through this Basildon Council business rates support page. To register for Business Rates e-Billing, kindly complete the online form on this page. You will receive your Annual Business Rates Bill direct to your inbox as an email attachment in Adobe Acrobat Reader (pdf) format if you are registered for e-Billing. You can also print the bill yourself or store the Acrobat Reader file in your own business IT system. After you have successfully registered and you want to change your email address on e-Billing registration, just complete and submit the following online form again with new email address. Please also note that this form should only be used to update your e-Billing email address. In case you need to change contact address, business address, new business premises and ceased trading, then kindly also see Business rates – report a change of address or circumstance on this page. And in order to cancel your e-Billing registration at any time, simply contact the Revenues Service or Business Rates section on this page. For further information kindly visit this Basildon Council Business support page.
Basildon Council Housing Contact Support
Basildon Council also offers e-services for housing rent, you can easily log in to housing rent e-services through this Basildon Council Housing contact support page or contact Basildon Council Housing contact support you can call them over the phone on telephone number 0126 853 3333. Alternatively, you need to make a call on Basildon Council Housing contact number 0800 854 440. In case you are not registered then sign up now to receive your own secure login and password, all you have to do is complete their online sign-up form with your tenancy reference number and address details. You can easily sign up from this Basildon Council Housing page. The service will permit you to view your rent account balance, payment history and charge details, request a change to your personal details, order a replacement rent payment card, book a repair to your property, request an adaptation to your property and submit a request to terminate your tenancy. Kindly also note that only customers named on the Rent account are able to sign-up to e-services, if details are misspelled or entered incorrectly the application will take longer than usual to be processed and login details are sent out by post. However, kindly permit seven working days for your activation code to arrive. You can use our online facility to make a payment on your rent account on this page. You can access more information if you are having rent payment difficulties with this page.
Basildon Council Domestic Abuse Service
Domestic abuse is not just physical violence as one in four women as well as one in six men will be victims of domestic abuse. The domestic abuse can be in many forms such as mental, emotional, sexual, financial control, bullying, isolation, harassment, forced marriage and honor based violence. They support you and propagate that you are not alone, so do not suffer in silence. Basildon Council for domestic abuse has a partnership with Victim Support help for victims in Essex who can be contacted for advice and assistance on Basildon Council domestic abuse service number 0845 456 5995 7p per minute + your company access charge * and visit them on this page. You can also contact members of Basildon Council’s Homeless number on 0126 853 3333 for domestic abuse. Members of this team have a great deal of experience in dealing with Domestic Violence and will deal with all calls in total confidence. Below are the following recommended information and guidance created by Changing Pathways and Essex Police.
• Gain more information for guidance to people in violent relationships kindly click on this page.
• Help a friend or colleague by gaining more information you can go through this page.
There are various specialist support contacts for help through Basildon Council pathways number 0126 872 9707, Basildon Women’s Aid number 0137 632 1720, Chelmsford Basildon UK number 0124 549 3114, Havering Basildon number 0170 872 8759, Basildon Southend merger number 0170 229 1266, Basildon Thurrock Hospital Women’s Aid number 0137 584 5899, and National Centre for Domestic Violence number 0800 970 2070. These mentioned all above Women’s Aid Centres offer counselling, housing and legal advice, play work with children, temporary accommodation and twenty four hour call service. There are other helplines you can contact such as The Dove Project through 0170 230 2333, Basildon Police Domestic Violence Unit through Basildon Council domestic violence number 0126 824 4092, Women’s Aid National Domestic Violence through 0808 200 0247. Similarly, there are various non specialist support you can contact for housing advice such as Basildon Council Homelessness Advice through 0126 853 3333 and Social Services in Basildon through 0345 603 7630. For general counselling service call on Basildon Council Councillors number 0126 828 6888 and go to this link. To get in touch with support groups Victim Support call on Basildon Victim Support number 0126 827 3703 and go to this link.
Numerous other helplines you can contact are available such as MANKIND supporting male victims by calling on Menkind Basildon Number 0182 233 4244 and through this page for more information, South Essex Rape and Incest Crisis Centre (SERICC) by calling on 0137 538 0609 and through this page for more information, NSPCC Helpline by calling on NSPCC Basildon Number 0808 800 500 and through this page for more information and The Samaritans by calling on Basildon Samaritans Number 0845 790 9090 7p per minute + your company access charge * and through this page for more information.
Basildon Register To Vote Support
There are numerous of choices accessible to register to vote you can also get in touch with Basildon Council Register to Vote by calling them on telephone number 0126 853 3333. Kindly use the information as guidance to the type of registration most appropriate to your personal circumstance mentioned below:
• Ordinary Voter– You qualified to register to vote if you are seventeen tears old and in few cases sixteen years old. You can only vote when you become 18. You can also vote if you are a UK citizen or a qualifying Commonwealth citizen resident in the UK. Visit Your Vote Matters – Who can register to vote? on this page for further information on who can register to vote and information on qualifying Commonwealth citizens. You can register to vote on this page.
• Overseas Voter– In case you are a British citizen living abroad, you can apply to be an overseas voter if you have been registered to vote in the UK in the last 15 years. In case you are a UK citizen and you were too young to register to vote when you left the UK you can still register as an overseas voter. You will be able to do this if your parent or guardian was registered to vote in the UK, as long as you left the UK no more than 15 years ago. Visit ‘Register as an Overseas Voter’ on this page for further information on who can register as an overseas voter and how you can vote. You can vote through post, proxy and in person. Visit this page for more information to vote by post and visit this page to know more regarding voting by proxy. Bear in mind that as an overseas voter you are only eligible to vote in UK Parliamentary Elections, Referendums and European Parliamentary Elections. You can register to vote on this page.
• Armed Forces– If you are in the armed forces and based overseas, or expect to be posted abroad in the next year, you can register as a service voter. Visit ‘Register as an Armed Forces voter’ on this page for further information. Kindly note, service voter registration lasts for five years and you can cancel your service voter registration at any time. You can register to vote on this page.
• Student Voter– If you are a student, you may be able to register to vote at both your home and term-time local authority areas. Visit ‘Register as a student voter’ on this page for further information. Kindly note, even if registered in two areas, you can only vote in one at a general election as it is a criminal offense to vote twice in a UK general election. You can register to vote on this page.
• Voter with no fixed address– You can always register to vote even if you do not have a fixed permanent residential address by completing a ‘no fixed address’ form. Visit Your Vote Matters – People with no fixed address on this page for more detailed information about registering as a voter with no fixed address. After completing the voter registration forms should be sent to The Electoral Registration Office, Basildon Borough Council, The Basildon Centre, St Martin’s Square, Basildon, Essex, SS14 1DL. You can download register to vote form from this link.
• Anonymous Voter– This is an additional available option to register as an anonymously if you are concerned about your name and address appearing on the electoral register. This can be in case you believe in case you think that it could affect your safety, or the safety of someone in the same household as you. Visit ‘Register to vote anonymously’ from this link for more detailed information about registering to vote anonymously. You should completely fill the voter registration forms should be sent to The Electoral Registration Office, Basildon Borough Council, The Basildon Centre, St Martin’s Square, Basildon, Essex, SS14 1DL. You can download register to vote form from this link.
For guidance on the registering to vote online process see Your Voter Matters – Register to vote online step by step guide from this link. You are not eligible to vote in elections in the UK if one of the following applies if you aren’t a British, Irish or qualifying Commonwealth or EU citizen; in case you are a convicted person and detained in pursuance of your sentence, excluding contempt of court (though remand prisoners, unconvicted prisoners and civil prisoners can vote if they are on the electoral register); and you have been found guilty within the previous five years of corrupt or illegal practices in connection with an election. For more information visit this page.
Basildon Council Planning Applications Search support
In Basildon Council development can be termed as carrying out of a building, engineering, mining or other operations in, on, over or under land, or the making of any material change in the use of any land or other buildings. The governmental statutory instrument, Town & Country Planning (General Permitted Development) Order 2015 as amended, grants planning permission for certain types of development of a minor character. A general guide is provided by the Planning Portal in respect of ‘permitted development’ i.e. that develops in relation to which an application for planning permission is not required. You can visit the planning portal on this Basildon Council planning applications search support page and contact Basildon Council Planning Applications Careers by calling them on telephone number 0126 853 3333. If planning permission is required, Submit a Planning Application Online on this Basildon Council planning application form link to sets out a step-by-step guide to making a planning application. This link to the home page of the Planning Portal and provides guidance for members of the public or professionals of most planning organizations. A general guide to the processes undergone by planning applications can be viewed at The Planning Portal – Planning Applications on this link. From the guide, it will be seen that certain applications are determined by the Planning Committee or Basildon’s case, the view details plus minutes & agendas on this link and some by the Planning Officer. The basis for deciding whether a particular application is decided at the Committee or by the Manager of Planning Services is set out in the Political Structure – Our Constitution and the way we work on this page. You should contact us on this page if you have questions on any aspect of planning, if you need assistance filling in an application form or if you need to ask for specific advice regarding your application.
Basildon Borough Council Contact Number
Help them beat fraud, report it online here. You can also report fraud on call at Basildon borough council contact number 0126 820 8055. Benefit and other cheats cost them all millions in money that could be spent on better public services. One of the fastest growing areas of crime in modern society and the residents and stakeholders of the Basildon Borough Council is a fraud. Modern society and the residents and stakeholders of the Basildon Borough Council has a right to expect that their public funds are secure and handled honestly. As it is apparent that any dishonest act reflects badly on both the Authority and the wider public sector. The economic decline has amplified the appeal to commit fraud. Basildon Council is committed to eradicating all forms of fraud, corruption, bribery and to protecting public funds. Minimizing losses to fraud and maximizing revenue is an essential part of ensuring that all of the Council’s resources are used for the purpose for which they are intended. The Corporate Counter Fraud Team is established by Basildon Council to assist the Authority with the ongoing objective of using sound strategies, protecting the public purse, procedures, and controls in the detection, investigation, prevention and corruption, deterrence of fraud and bribery. Your help in eliminating all forms of bribery, fraud, and corruption will always be appreciated. The following links will enable you to report fraud safely and confidentially online now for the below scenarios:
• Council Tax Fraud– click here for more information.
• Housing Fraud– click here for more information.
• Housing Benefit Fraud– click here for more information.
• Business Rate Fraud– click here for more information.
• Council Staff and Contractors Fraud or Corruption- click here for more information.
• Counter Fraud Policy and Strategy– click here for more information.
Basildon Building Regulations Contact
A Building Notice submission is useful for building work on small domestic projects and where the person carrying out the work is familiar with the Building Regulations, enabling work to proceed quickly without the deposit of plans. For the Building Notice procedure, only a site location plan is required. This avoids the cost of having detailed plans prepared. It is more appropriate for minor works, e.g. installation of bathrooms, removal of dividing walls, insertion of windows etc. The Building Notice procedure does not involve plan checking but work must still comply with the Building Regulations. Building work will be inspected more frequently and you will not receive an approval notice. Use of a Building Notice means there will be no procedure to seek a determination from the Secretary of State if there is a dispute between you and the local authority.
A notice must be given to enable the Building Control Surveyor to inspect at various stages of the work. A Building Notice cannot be used for a building put to a designated use under the Fire Precautions Act 1971. It should also be noted that the use of a Building Notice will simplify the initial procedure, but this method cannot be used when the proposed works require consultation to take place with the Fire Service. If, before commencement or while the work is in progress, the Building Control Team requires further information such as structural design calculations or plans, you must supply details requested.
The advantage of using the Building Notice application is that detailed plans are not always required, producing savings in time and cost. The disadvantages of using Building Notice application is that you must feel confident that the works comply with the Building Regulations or you risk having to correct it after inspection, you may have to submit plans and calculations at a later stage, no Approval Notice will issued and a Building Notice may not be accepted for mortgage purposes. All the completed forms and any other documentation should be sent by email to: [email protected]. Moreover, remember to include attachments of your completed application and supporting plans etc. Kindly also include a phone number if you would like us to contact you for payment of Building Control fees by phone. You can also send by post to
Building Control Services, Basildon Council, The Basildon Centre, St Martin’s Square, Basildon, Essex, SS14 1DL.
Contact Basildon Council through social media like Facebook and Twitter accounts
Basildon Council is a local authority of the Borough of Basildon in Essex, England. The council election are organized in three out of every four years and with 1/3rd of the 42 seats on the council being elected at each election. The control of the Basildon Borough Council is controlled by both the Conservative and Labour parties and at different times, as well as periods when no party has had a majority. The council resolved to change from operating a Leader and Cabinet form of governance to a Committee System form of governance on 25 May 2017. For any help and advice, you can get in touch with the Basildon Council operators team in various ways like over the telephone, by email, mail, via the online account or through the social platforms like Facebook account.
- Basildon Council Website
- Basildon Council Contact Us Page
- Basildon Council Pay Council Tax Page
- Basildon Council Pay Housing/garage rents Page
- Basildon Council Business Rates Pay Page
- Basildon Council Car Parking Fines Pay Page
- Basildon Council Invoices Page
- Basildon Council Land Search Fees Pay Page
- Basildon Council Planning fees Pay Page
- Basildon Council Facebook Page
- Basildon Twitter Page