Vodafone is a telecommunications company founded in 1991, based in the UK, having the headquarters in London and operating in different parts of the world, in Europe, Asia, Africa or Oceania. With a revenue of £47.631 billion in 2017 and a number of employees of more than 100.000 all over the world, Vodafone operates networks in more than 25 countries. If you are a Vodafone customer and you want to cancel a product or a service, then reading this article will help you to understand how to do that properly, faster and cheaper. Follow the steps presented below in the article if you want to have a positive user experience as a past Vodafone customer.
- Visit the main Vodafone UK website
- Login to your Vodafone account
- Check the help and faq pages for cancellation fees information
- Find the Vodafone Customer Service contact number (signposting service): 0843 837 5395 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service.
The information provided in this guide is like a step-by-step-guide created for Vodafone customers like yourself in order to help you understand how to cancel your Vodafone account, products or services. You will learn important things about what actions you need to take in order to cancel your Vodafone account with each step you’ll take further. If you want to find more about this company, please visit the Vodafone contact numbers page on our website.
Step 1 – Enter Main Vodafone Website
- Enter Vodafone UK website
- Make sure you want to know what Vodafone service you need to cancel
- Prepare a credit or a debit card needed for cancellation fees when closing your Vodafone account
Step 2 – Review Vodafone Cancellation Conditions
If you want to cancel your monthly Vodafone contract you need to get in touch with the customer service from a mobile or from a UK landline or you can try to do that online. If you prefer to do it by the phone, you will find the Vodafone customer service number at the end of this guide. If you want to cancel your Vodafone contract within the first 30 days of your monthly contract the price of cancellation is free, the same terms will apply if you cancel your Vodafone contract when the term of your contract has ended.
If you want to end your Vodafone contract before the expiration date, you will have to pay an early exit fee which is calculated by the time left multiplied by the months left on your contract. When you want to end your contract earlier, it will be closed after 30 days from the moment of telling Vodafone you are leaving. If you want to take your number to another network, you will need to request a Porting Authorisation Code (PAC), valid for 30 days.
How to Cancel Vodafone Broadband
If you are a customer of the UK’s lowest priced broadband, the Vodafone broadband, but still you want to cancel that service, then you should know that the only way you can cancel it is by contacting the customer service number at the end of this guide. When you contact the Vodafone customer service number for broadband enquiries, you should have at hand your account number, your full name and address and also your telephone number. You have the right to cancel the Vodafone broadband service within 30 days from the moment of starting your contract for any reason. If you cancel the contract after these 30 days, there will be cancellation fees involved. Get in touch with the Vodafone broadband cancellation number and ask for these fees. Complete the Vodafone cancellation form and send it to the customer support department to activate your cancellation.
How to Cancel Vodafone Business Account
If you are a Vodafone business customer and you want to cancel your account, you will have to contact your manager and speak to them and if you are not at the end your business contract, then you will have to pay early exit fees. The contract will end after 30 days from the moment of the notification sent to Vodafone; in case you want to take your mobile number to another provider, you just have to ask for a porting authorisation code, also known as PAC. Cancel your Vodafone business account at the end of this guide by contacting the Vodafone customer service where you will find out how to do that properly.
How to Cancel Vodafone Insurance and Rapid Delivery Service
If you have purchased a Vodafone mobile Business Extra Plan, Premier or Black solution, then you also have a Vodafone Insurance and Rapid Delivery Service. This service will cover you for accidental, liquid and water damage and also breakdown outside of the warranty provided by the manufacturer. So if you want to cancel only the Vodafone Insurance and Rapid Delivery Service this is not possible because it is part of a plan, so you have to cancel the entire plan. Contact the Vodafone customer service for Insurance at the end of this guide to cancel your mobile phone plan.
Step 3 – Login to Your Vodafone Account and Cancel Contract
When you visit the Vodafone UK homepage you will be able to locate the Login link https://www.vodafone.co.uk/myvodafone and if you click on it you will be taken to the account page where you will have to enter your user credentials, your username and your password as you can see in the picture above. Log in to your Vodafone account and locate your products and services; go to each service that you want to cancel, locate the close button and click on it. You can even close your entire Vodafone account if no other services are active in your name. If you are not able to do that by yourself, please read the next paragraph to find out the customer service telephone number.
Step 4 – Contact Vodafone Customer Service Contact Number Helpline
As you can see it is not a very difficult task to cancel a Vodafone UK service, you can cancel a Vodafone monthly contract, a Vodafone business account or your Vodafone insurance. If you are not able to do that online by yourself, you can do that by contacting the Vodafone contact number 0333 304 0191 where a member of the customer service will assist you with your cancellation!