You are here
Home > UK Banks > Capital One UK Customer Service Numbers

Capital One UK Customer Service Numbers

  • For information about Capital One customer services, you can refer to this page. Capital One customer care opening hours are from Monday- Friday 8AM to 9PM, Saturday-Sunday 8AM to 6PM. The helpline number of Capital One for reporting of lost or stolen card is 0800 952 5267 here and +44 115 993 8002 customers calling from outside the UK.
  • For Capital One UK customer service call?03444 812 812
  • The phone lines are open for 24 hours 7 days a week. For general enquiries, email can be sent at the Capital One customer email address [email protected]. If you want to reduce your credit limit, you can sign in to your Capital One online account via this page. For more queries regarding managing your Capital One Account or credit card, refer to this page.


Capital One Contact Numbers


UK Contact Numbers

Capital One Account Customer Services 03444 812 812
Capital One Online Account Services 03444 814 000
Capital One New Account Activation 0344 481 0884
Capital One Existing Applications Account 0800 952 5252
Capital One Helpline for lost or stolen card 0800 952 5267
Capital One Textphone Contact For Lost Or Stolen Card 18001 0344 481 8852
Capital One Contact For Help With Payments 0800 952 4966
Capital One Textphone Contact For Help With Payments 18001 0800 952 5071
Capital One Contact For Extra Cardholders Request 0800 952 5068
Capital One Fax Number To Send The Dispute Form 0115 843 3657
Capital One Additional Support Contact 0344 481 4814
Capital One Textphone Contact When Suspecting Fraud 18001 0800 952 5066
Capital One Contact For Credit Wise Details 0344 481 0882
Capital One Textphone Contact For Credit Wise Details 18001 0344 481 0882
Capital One Contact to Get the Copy of PPI Cover 0344 481 5834
Capital One PPI Complaints 0800 422 0478
Capital One PPI Complaints Alternate Contact 0333 000 1601
Financial Ombudsman Service Contact 0800 023 4567
Financial Ombudsman Service Another Contact 0300 123 9123
National Debtline Contact 0808 808 4000
StepChange Debt Charity Contact Number 0800 138 1111
AXA Insurance Contact for PPI Claims 0345 601 9648
AXA Insurance Contact for PPI Claims Complaints 0845 601 9648

Capital One Contact Address UK

If you wish to write to Capital One regarding their products and services or any complaints, feel free to ask for any help or assistance and you can also mail at [email protected]. If you want to talk to Capital One customer care team, you can contact to them on this telephone number 0344 481 4814 from Monday-Friday 8 AM – 9 PM. Capital One Customer Care team is there to help you at the below mentioned Capital One Address

Capital One Card Services, P.O. Box 5283, Nottingham NG2 9HD

And if you want to contact Capital One UK Head Office, the address is Capital One (Europe) plc, Trent House, Station Street, Nottingham, NG2 3HX

Capital One UK Eligibility Checker

Capital One has free online credit card checker which is known as QuickCheck. Here you can give answers to the questions about your home and work. This information will be used by QuickCheck about your credit file and will provide you with a guaranteed answer in 60 seconds. QuickCheck, credit card checker by Capital One also gives you a 100% guarantee to know if you are eligible to apply for Capital One Credit Cards or not. It won?t affect your credit score.

Capital One CreditWise UK

CreditWise UK is a free tool which is provided by Capital One. It gives you information about how to improve your financial health. CreditWise UK doesn?t ask for any card details. It is easy to use. The best thing about CreditWise UK is, it will not affect your Credit Score. First, you have to register yourself by creating a CreditWise account from this page. After registration, you can log in into your CreditWise account via this page. If you want to speak to the Capital One UK helpline team at the Capital One UK telephone number 03444 810 882 via this page. NGT Services can be used by the customers who are deaf or hearing or speech impaired can call on Capital One telephone number 18001 03444 810 882. You can get more information about it here on this page.

Capital One UK Online Account Services

If the customers have any queries regarding Capital One UK Online Account they can talk to the Capital One UK customer support team at the Capital One UK Online Account number 03444 814 000. If you have a new account, and have queries related to its activation, then you can contact on Capital One New Account Activation number 0344 481 0884.

Capital One New Activation Account

Capital One UK Existing Applications

Customers who have already submitted their applications for the services and wanted to discuss regarding it, they can contact to the Capital One UK customer care team on the Capital One free phone number 0800 952 5252 from Monday-Friday 9 AM – 5 PM.

Capital One UK Extra Cardholders

If the customer wishes to apply for an extra cardholder for his/her account, he has to nominate a member of his family, for more queries related to the same they can call to the Capital One UK free phone number 0800 952 5068 from Monday-Friday 9 AM – 5 PM.

Capital One UK Online Payments

There are varieties of different methods to make monthly payments:-

  • Direct Debit: For making payments, one of the best ways is to set up a Direct Debit in your Capital One Mobile App or call Capital One customer service on 0344 4812812 with your bank account details.Capital One UK online payments
  • Via Debit Card: Make payments through your Debit Card by signing in your Capital One Online Account.
  • Internet Banking/Phone Banking: You can also make the payments through Internet Banking and Phone Banking also.
  • Via Capital One App: Download the Capital One App in your mobile and then make the payments.
  • At Bank: You can make payments through cheque or cash at your UK Bank Branch with your payment slip or statements.
  • By Post: You can make payment by cheque or postal order through post enclosed with your statement on the given address Capital One, PO Box 9766, Nottingham NG2 9HY.

Capital One UK Help with Payments: If you are facing any problem while making credit card payments you can call on Capital One Payment Number is 0800 952 4966 from 8 AM to 9 PM on Weekdays and 8 AM to 6 PM on Weekends. Capital One?s Money Worries department have made it easy to relieve you from unnecessary stress of your finances by making a simple call on their Capital One Payment Number.
There are several other organizations that can assist you with free financial advice:

  • National Debtline: You can contact them on their free phone number 0808 808 4000 or via their web page.
  • StepChange Debt Charity: Through their free phone number 0800 138 1111 or via web page.
  • Citizen Advice: Contact them through their web page.

Capital One Help and Support

Capital One customer service is ready to help their users with all sorts of credit card related queries. From lost card to stolen card Capital One customer service is happy to assist. Their various queries include queries like New online account activation queries and for that, you can contact them on 0344 481 0884 any time, they are available 24 hrs. For General account enquiry or problem with a transaction contact Capital One customer service on 0344 481 2812 For the query about General account or report of the lost or stolen card for the users outside the UK you can call on +44 115 993 8002. For Suspecting fraud in your account you can call on Capital One UK helpline number 0344 481 2812 , customers using Textphone can dial this number 18001 0800 952 5066 for any assistance.

Capital One UK Customer Complaints

Capital One provides you with the best products and services. If anything goes wrong, you can by mail at the address: Complaints Resolution Capital One PO Box 5281 Nottingham NG2 3HX our postal address provided on our website page, and if you want you can make an online complaint, Capital One just needs your basic information in order to deal with your complaints. Capital One customer care services will try to resolve your complaint as quickly as possible. If you have any problem in making a transaction on your account, don?t hesitate to call on Capital One Customer service helpline 0344 4812 812– 24 hours a day.

Capital One UK PPI Cover

You may also make a complaint about PPI (Payment Protection Insurance) was sold to you to claim your money back. PPI is a product that protects your repayments from loans, mortgages, credit cards when you can?t make your payments by yourself. If you wish to complain about how the PPI was sold to you, call on this number 0333 000 1601 or on the alternate number 0845 601 9648. Lines are open 8AM- 8PM Monday to Friday and 8AM-3M Saturday. For a copy of an individual document policy, you can call Capital One UK support team on this telephone number 03444 815 834 here. If you want to make a claim or complaints regarding PPI Claims, you can directly call to the AXA Insurance on their contact number 0345 601 9648 here.
If you are not satisfied with the given above responses, then you can refer the issue to the Financial Ombudsman Service (FOS). The FOS team can be contacted either at the free phone number 0800 023 4567 or via their email address or you can write to them at the address: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR and you can check the information by visiting their web page.

Capital One UK & Foreign Fees

Capital One credit card is a very handy travel companion which can be accepted both in the home and abroad. There will be a certain foreign transaction fee is charged if you use your card in abroad or make a transaction in a foreign currency. For more information about Foreign Transaction Fees, you may refer to this page. Users calling from outside the UK for the enquiries about general account can contact on Capital One customer services phone number +44 115 993 8002 24 hours a day.

Capital One UK & RNIB

Capital One is the first company in UK to have approved their website for Royal National Institute for Blind People. RNIB supports the people who are blind or partially sighted to live their lives independently. Capital One website has achieved the approval of RNIB so that the people with all the abilities and disabilities can use this website. For more details, you may refer to this page.

Capital One UK Recruitment

Capital One UK gives you the opportunity to work with them. To become a part of the Capital one team you have to apply online through Capital One UK careers page.

Contact Capital One through Social Media like Facebook, Twitter and the mobile applications

Capital One can be easily contacted through Social Media like Facebook, Twitter and through Mobile Applications. Capital One customer care services team is always available through their helpline numbers to help customers giving their full help and support of their products and services.

Leave a Reply