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Carphone Warehouse UK Customer Service Contact Numbers

Carphone Warehouse main sales ?number is?0800 049 6250 this is a free number, the customer service number is
0370 111 6565 local rate number -?Monday- Friday 8 AM-7 PM, Saturday 9 AM-6 PM and on Sunday & bank holidays from 10 AM-5 PM.

Important Carphone Warehouse contact numbers

Helpline UK Contact Numbers
Customer Service 0370 111 6565
Sales, Buying advice support 0800 049 6250
Geek Squad customer service and?Complaints 0800 049 1067
Geek Squad Insurance Claim 0800 049 6190
Lifeline Insurance,?claims and?complaints 0800 049 6193
Repair support 0800 276 1373
Online Orders Email confirmation support 0870 087 0870
Parcel tracking support 0845 601 0411
?Parcel Delivery Issues 0845 601 0410
Change in delivery address support 0800 049 6248
Check For Return Or Exchange,?Consumer Finance 0370 111 6565
Media Contact support 07482407985
Media Agency Contact 0207 544 3600
Trade In Queries 0870 087 0168
Business support 0800 1300 688
Business Sales Line 0800 049 6000
?Bespoke quote availability 0800 093 3620
?Business Partnership support 0844 875 0000
Phone Care Insurance Complaints 0870 111 7002


Carphone Warehouse contact timings

Sales Advice support Monday- Friday 8 AM-10 PM,

Saturday-Sunday 8 AM-8 PM and

on the bank holidays from 10 AM-5 PM

Customer service Monday- Friday 8 AM-7 PM,

Saturday 9 AM-6 PM and

on Sunday & bank holidays from 10 AM-5 PM

?Geek Squad support

Lifeline insurance support

Monday- Friday 8 AM-8 PM,

Saturday 9 AM-6 PM and

on Sunday from 10 AM-5 PM

Help chat between 9:30 AM till Midnight from Monday to Friday,

between 9:30 AM- 10 PM on Saturday and

between 9:30 AM- 8 PM on Sunday

?Repair support between 8 AM-8 PM from Monday to Saturday,

between 10 AM-5 PM on Sunday

Business support between 9 AM-6 PM from Monday to Friday

Carphone Warehouse contact address

You can also contact their customer service by writing a letter.? It is mandatory to provide personal contact details while sending query through post. It will help them to contact you back with the solution of your problem. They make efforts to resolve your issue as soon as possible. The Carphone Warehouse address is:

The Carphone Warehouse, PO Box 375, Southampton, SO30 2PU

Carphone Warehouse Customer care team

  • There are many situations when you need expert advice regarding your mobile phones. You need not hesitate while asking your queries. For placing order, getting guidance for choosing right phone etc., you can call the Carphone Warehouse customer care team at 0800 049 6250. The Carphone Warehouse customer service opening hours to resolve your queries is available from Monday- Friday 8 AM-10 PM, Saturday-Sunday 8 AM-8 PM and on the bank holidays from 10 AM-5 PM.
  • Besides that the general enquiries can be resolved through Carphone Warehouse contact us number 0370 111 6565. The call timings to this service number is between Monday ? Friday 8 AM – 7 PM, Saturday 9 AM – 6 PM and Sunday 10 AM – 5 PM and on bank holidays from 10 AM-5 PM

Carphone Warehouse compare phone

The company provides a perfect app via this Carphone Warehouse compare phone link . This page helps you to make comparison between any phone taking different criteria like battery, camera, dimensions, connectivity etc. For other support & assistance under various topics, you need to visit the Carphone Warehouse online help portal link . Even if your experience with their service is not good, you are free to provide your feedback via this page. It will help them to make improvements.

Carphone Warehouse deals

  • If you wish to know about offers & deals provided by Carphone Warehouse related to mobile phones, you can do so via this link. The mobile phones include Carphone Warehouse iPhone 6s, iPhone 5s, iPhone 6 plus and other smart phones. This link can also be used for pay as you go service. Alternatively, you can make a call for getting information about Carphone Warehouse deals and offers. You can even visit the respective store to know about the latest +deals. The Carphone Warehouse deals number is 0800 049 6250.
  • If you wish to know the best prices for phone cases available, you can do so by visiting Carphone Warehouse phone cases page. You need to enter the model number and manufacturer for knowing the details. The SIM free deals will bring cost of your smartphone down as they offer sim along with phone free of cost.

mobile networks numbers

Carphone Warehouse Geek Squad stores

The geek squad service of Carphone Warehouse is available for you in case you want to apply for and cancel your insurance policy. You need to call on Carphone Warehouse geek squad store number 0800 049 1067. The Geek Squad service team is available between 8 AM-8 PM from Monday to Friday, between 9 AM-6 PM on Saturday and between 10 AM-5 PM on Sunday. For filing insurance claim under geek squad service, the geek squad Carphone Warehouse contact number 0800 049 6190 need to be dialed. You can even upgrade or downgrade your insurance cover at any time. The claim can also be filed online using this claim page.

Carphone Warehouse Geek Squad number

Carphone Warehouse Lifeline insurance enquiry

This enquiry number can be used to resolve lifeline insurance queries. For applying lifeline insurance or cancellation, you need to call Carphone Warehouse lifeline insurance enquiry number 0800 049 6193. You can contact them between 8 AM-8 PM from Monday to Friday, 9 AM-6 PM on Saturday and between 10 AM-5 PM on Sunday. The lifeline insurance claims can also be filed by visiting the nearby Carphone store or making a call at above mentioned enquiry number. The claims can also be filed online.

Carphone Warehouse live chat

If you wish to get the advice of experts, you can do so by visiting the Carphone Warehouse live chat portal. The timings for getting expert advice are between 9:30 AM till Midnight from Monday to Friday, between 9:30 AM- 10 PM on Saturday and between 9:30 AM- 8 PM on Sunday.

Carphone Warehouse repair service

You can get your phones repair using Carphone Warehouse repair service. You need to just give a call at Carphone Warehouse phone repair team number 0800 276 1373. The opening timings of this repair service are between 8 AM-8 PM from Monday to Friday, between 8 AM-8 PM on Saturday and between 10 AM-5 PM on Sunday. You can also check the repair status online by visiting repair tracker page

Carphone Warehouse Billing department phone number

The billing department of Carphone Warehouse is always available to resolve billing and accounting queries. You need to contact your mobile network provider in this case.? The contact numbers for different network providers are:

Carphone Warehouse Sales advice

You can get product advice or place an order by contacting Carphone Warehouse sales advice number 0800 049 6250. The sales team can be called upon between 8 AM-10 PM from Monday to Friday, between 8 AM- 8PM on Saturday & Sunday and between 10 AM-5 PM on bank holidays.

Carphone Warehouse online order problems

On placing the order with Carphone Warehouse, you will get confirmation email. This email is an assurance that your order has been received and accepted. Sometimes email may not be received by you or they may be some problem. In that case you can contact Carphone Warehouse online order problem number 0800 049 6250. The online order expert will help you in resolving your issue.

Carphone Warehouse courier service

  • The courier service is also offered by Carphone Warehouse. You can track your parcel or not able to find your parcel tracking number, you can call Carphone Warehouse courier service team at 0845 601 0411. They use DPD courier service for sending your parcels. You can even directly contact DPD for your issues related to delivery. The contact number for Carphone Warehouse delivery team is 0845 601 0410.
  • The customers who wish to make changes in delivery address or billing address while placing an order, they can do so by calling Carphone Warehouse phone number 0800 049 6248. This number can be called upon if you wish to cancel the order or make any other changes in order. You can enjoy various delivery options by visiting this page. For reporting missing contents in box, you can contact their support team at Carphone Warehouse support team number 0370 111 6565.

Carphone Warehouse Return policy

  • The return policy of Carphone Warehouse says that you have the option to return or exchange anything online or using phone service. This process can be done within 14 days of the delivery. You can return or exchange the product through nearby store too. For finding nearest store, you can visit this Carphone Warehouse store locator page. Another way to return is through post. The support team can be contacted at 0370 111 6565 to check whether you can return the product or not. The address at which you can send the product is:

CPW Direct Returns, Building 1, Long Hollow Way, Newark, NG24 2NH

  • For exchanging product, the postal address is different. The same number can be called upon to check eligibility. Within 7 days of making a call, send the product at address given below:

Direct Returns, CPW Logistics Centre, Bilston Road, Wednesbury, West Midlands, WS10 7JN

  • However, if you have purchase laptop and wish to return it through post, you cannot do so. The return policy does not allow return or exchange of laptop through post. You will get replaced product once your exchanged product is received by the company. Usually, the company uses Royal Mail service for making such deliveries. For returning or exchanging upgrade pay monthly phones, you need to call on 0800 049 6248. You can search for best options for you at this number.

Carphone Warehouse Media enquiries

The Carphone Warehouse has provided special media team that will look after your media enquiries. Even journalists can call on this Carphone Warehouse media enquiry number 0748 240 7985. The person can also resolve their queries through email by sending it at [email protected].? Additional media enquires can also be resolved by calling at Carphone Warehouse media agency contact number 0207 544 3600. The media agency email address which is addressing customer enquiries is [email protected].

Carphone Warehouse refurbished phone service

The customers who want to sell their phones can do so with Carphone Warehouse as it will initiate phone recycling in environment friendly manner. Even Carphone Warehouse refurbished phone service can also be carried out in environment friendly manner. The payment will also be received instantly. For Carphone Warehouse phone trade in service, you need to go to online portal or nearby Carphone store. The Carphone Warehouse store locator can be used to find nearest store. You can also avail this service through Carphone Warehouse phone trade in number 0800 049 6250.

Carphone Warehouse Business support

  • There is Carphone Warehouse business support for existing as well as new customers having business related queries. You can find perfect solutions for your business through this service. The Carphone Warehouse business support number for existing customer is 0800 130 0688. It will connect you to the business support team and very useful for existing customers. Alternatively, there is email option for getting business support. The Carphone Warehouse business email address is [email protected] .
  • For new customers, there is separate helpline. You need to call Carphone Warehouse business sales line number 0800 049 6000, if you are new to Carphone Warehouse or you can send an email at business sales address [email protected]. The call timings for these helpline numbers are between 9 AM-6 PM from Monday to Friday.? For customers having more than 10 connections, the expert contact for getting bespoke quote is 0800 093 3620. You can send your query through post if you prefer this option. You need to write a letter at following Carphone Warehouse business address:

Customer Feedback, Carphone Warehouse Business, Unit 23 Branksome Business Park, Bourne Valley Rd, Poole, BH12 1DW

  • For getting indulged into partnership with Carphone Warehouse business, you need to call Carphone Warehouse partner portal number 0844 875 0000. Such partnership will help you to sell business mobile solutions to Carphone Warehouse. You can make the sale under your own brand.

Carphone Warehouse Business support

Carphone Warehouse Complaints Number

  • It is not necessary that you will always be happy with the services of Carphone Warehouse. You are provided with the option to raise a complaint in that case. You need to dial Carphone Warehouse complaints number 0370 111 6565 for resolving your complaint. The procedure of complaint is very simple. Other way of sending complaint is through post. The Carphone Warehouse customer complaint address is:

The Carphone Warehouse, PO Box 373, Southampton, SO30 2PP

  • The third way to raise complaint with Carphone Warehouse is using online procedure. You need to visit this self-help link . Their complaint team will act immediately and will try to resolve it as soon as possible.
  • For complaints regarding Geek Squad insurance policy, the number is different. You need to call on Carphone Warehouse geek squad insurance complaints number 0800 049 1067. Such complaints can also be filed through post. You need to mention your personal details and policy number while sending a letter. The letter can be send at following address:

Geek Squad, PO BOX 358, Southampton SO30 2PJ

  • For lifeline insurance policy related complaints, the Carphone Warehouse lifeline insurance complaints number is 0800 049 6193. If you prefer written complaint, you can do so by writing a letter at above mentioned Geek Squad address:
  • The complaints regarding phone care insurance cover can be filed at Carphone Warehouse phone care insurance complaints number 0870 111 7002. The written complaint can be sent on same address as provided for Geek Squad insurance complaints.
  • Similarly, for consumer finance service related complaints, the team is available at Carphone Warehouse consumer finance complaint number 0370 111 6565. The postal address for filing consumer finance service complaint is:

The Carphone Warehouse, PO Box 374, Southampton, SO30 2PT

Contact Carphone Warehouse through social media- Facebook, Twitter and Apps

Carphone Warehouse Website
Carphone Warehouse Google Plus
Carphone Warehouse Facebook
Carphone Warehouse Twitter
Carphone Warehouse YouTube
Carphone Official LinkedIn
Carphone IOS App
Carphone Android App

One thought on “Carphone Warehouse UK Customer Service Contact Numbers

  1. Hello,
    This is ming from telecommunicaion limted.
    Our company is located in Hong Kong and it mainly business is pre-owned mobile phones
    ,including iphone,samsung,HTC and other smartphone,LCD,montherboard.
    if they have inventory as I mentioned above,Please feel free contact me .

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