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Lebara Contact Numbers: UK Numbers, Abroad, From Lebara Mobile, Cancellation, Top Up and Lebara Money


Call Lebara 0207 031 0791 You can find more of Lebara phone numbers by scrolling down this page, some of those numbers are free and some are local rate numbers. Also for any complain you can try contact Lebara team throughout their different social media channels (Facebook, twitter and other, find more on this page)

Any of the questions concerning the Lebara UK plans, mobile, SIM cards, tariffs, any offers or promotions can be forwarded to the Lebara customer service by dialing the Lebara customer service telephone number 0207 031 0791. If you are calling from Lebara mobile, then you may dial Lebara contact no 5588 and for all calls from outside the UK, the customers can call the Lebara contact number UK +44 207 031 0791. The requests can also be sent by email via the Lebara email address [email protected].The team is also available to discuss any of your doubts through the social platforms like Facebook and Twitter accounts for all 7 days a week; through the online chat sessions; via the online contact form or by mail at their service address. The team members always make sure to serve to the best of your satisfaction.

lebara contact number


Lebara Departments

UK Contact Numbers

Lebara Customer Contact UK 0207 031 0791
Lebara Customer Contact- From Abroad +44 207 031 0791
From Lebara Mobile 5588
Text Message For Lebara Internet Activation 40127
Listen Voicemail Message From Lebara Mobile UK 121
Listen Voicemail Message From Lebara Mobile From Abroad +44 783 612 1121
Lebara Voicemail Deactivation Contact 1210
Lebara Voicemail Reactivation Contact 1211
Lebara Plan Cancellation 38885
Lebara Money Customer Contact 0800 640 6303
Ombudsman Services: Communications- Phone Number 0330 440 1614
Ombudsman Services: Communications- Textphone 0330 440 1600
Ombudsman Services: Communications- Fax Number 0330 440 1615
Financial Ombudsman Services Free Contact 0800 023 4567
Financial Ombudsman Services Alternate Contact 0300 123 9123


Lebara Contact Address

If you prefer to write, you can send in your requests by post at the following Lebara contact address and the Lebara customer service advisors take all possible efforts to contact back at the earliest.

Customer Services, Lebara Mobile Limited, the White Chapel Building, 10 Whitechapel High Street, London, England, E1 8DX

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Lebara Online Chat

You can click on the tab via the page and discuss any of your questions about the services with the Lebara customer service advisors through the Lebara online chat sessions. They are accessible on all days, Mon- Sun 9AM- 5:30PM.

?Lebara Online Help

For all your questions or if facing any issues while using the Lebara services, you can submit the details in the Lebara online help form via the page and the team members will make sure to revert back within 2 days.

?Lebara UK SIM Activation

In order to activate the SIM, you are required to follow some steps as mentioned via this page. You need to fill in the details online through the page. For a free SIM, you need to dial the Lebara phone 5588

?Lebara UK SIM Activation

?Lebara UK Free SIM Online

You can send a request for a free SIM through the online contact form via the page and it will be sent in 48 hours. You can also purchase Lebara SIM cards from various stores. The contact details of these respective stores can be checked through the page.

?Lebara UK Number Check

If you wish to check your Lebara number, then you can dial *#100# and then press the call button. The number will be displayed on the screen. Alternatively, the Lebara number is also mentioned on the back of the SIM card pack.

?Lebara Check Balance UK

In order to check the balance of your Lebara SIM card, you can dial *#1345#. After pressing the call tab, the balance will be displayed. The balance can also be checked online by signing in the Lebara online account via the page. This only takes few minutes to display, however, if still, after 4 hours, you are not able to view the balance, then you may contact the Lebara customer services either by calling the Lebara customer care no 0207 031 0791 or contact them via the online chat or contact form through this page and the team would be more than happy to assist further.

?Lebara UK Top Up

The users have been offered several options to get the Lebara top up.

  • Automated Top Up- when you dial the Lebara phone number 5588, the set of instructions are given on the IVR system, through which the top up payment can be successfully made.
  • Online- the top up of the Lebara number can be easily and quickly done online even without registering your details by choosing the instant top up option through this page. You can follow the guidelines as described via the page.
  • Via Online Lebara Account- First you are required to register in to the Lebara online account via the page and then top up will be done with the registered payment details. Some steps to be followed as explained via the page.
  • Online top up for friends and family- for your friends or known ones, you can top up the Lebara number by adding their numbers to your Lebara online account. This can be done as explained via the page.
  • Using Voucher or Scratch Card- in order to use the voucher, or scratch card, you need to dial *#1345* followed by the 12 or 14 digit number on the voucher, followed by # and then you should press the call button and the top up will be done. Alternatively, you can call the Lebara phone number 5588 from your Lebara mobile and then choose option 1 and then follow the given instructions and get the credit applied.

?Lebara UK Payment Plans

Various Lebara payment plans have been offered to pay as per your convenience. Some of them are described below-

  • Via PayPal- using the PayPal account with your registered card details, the payment can be easily made. All the cards are accepted such as MasterCard, Maestro, Visa, Visa Debit, Visa Electron etc.
  • Pay Online- your Lebara online account is the easiest and safe way to make the payment using any of your cards like MasterCard, Visa, Visa Debit and American Express
  • In Stores- you can pay using cash or card in any one of the Lebara retailers. The contact details of the stores near to your place can be checked through the store locator page.

?Lebara UK Internet Activation

The Lebara online portal allows the users to activate the internet settings on their phone in very easy way. You are just required to text settings to the Lebara contact-free 40127. Then the SMS will be sent containing the internet settings which should be installed. For more detailed information, you can visit the page.

?Lebara UK Number Porting

You can order the Lebara SIM online and get the PAC (Porting Authorisation Code) from your current provider. Then you need to contact the Lebara customer care either by calling the Lebara contact 5588 from the Lebara mobile, or through the Lebara online chat via the page from Mon- Sun 9AM- 5:30PM or via by submitting the email form and give them all the required details and then the number will be transferred to the Lebara network.

Access Voicemail Lebara UK

lebara mobile voicemail

The voicemail is automatically activated on your Lebara SIM card. If you wish to listen to any message, you can dial Lebara number 121 and follow the given steps. When you are outside the UK, and would like to listen to the voicemail, you can dial the Lebara help contact UK +44 783 612 1121 and the four-digit security code. You have also been given an option of call divert service. When you are in UK, you can dial the Lebara contact 121 and set up a call divert where all calls will be forwarded to voicemail while abroad. If you want to listen to your voicemail from a different number in the UK, then firstly a security PIN has to be set up by dialing 121 from your Lebara mobile and then you can call the Lebara voicemail number +44 783 612 1121 and then enter your four-digit security code to listen to your messages.

?Deactivate Lebara Voicemail UK

In order to deactivate the voicemail, you need to dial the Lebara contact 1210 from your mobile and then press the call button. And if you wish to reactivate it, then you are required to dial the Lebara contact 1211

?Lebara Calling Issues

If you are facing any problems while making the calls, firstly, you need to check if there is enough balance on the phone (as described above) and properly connected to the Lebara network. Some steps have been explained to check the network via this page. Still, if you cannot make or receive calls, then you may send the request online via the contact form and the support staff will revert back within 2 days of your email.

Lebara UK Plan Cancel

lebara number cancellation

If you wish to cancel or stop your plan, then you have to text the plan code followed by *stop with no spaces to the Lebara contact 38885.

Lebara UK Lost SIM Card

In case, if you have lost your SIM card, you can contact the Lebara customer services via the page and they would then further assist. The replacement card will be sent within 3 to 5 working days. You can check some related information about the charges or about the balance by visiting this page.

Lebara UK Money Transfer

Lebara UK Money Transfer Free Phone

Lebara UK allows the users to make the international money transfer online in an easy and safe way. For any questions, you can call the Lebara money customer service number free 0800 640 6303. The phone lines are open from Mon- Fri 10AM- 7PM. The requests can also be sent via the Lebara money email address [email protected] and the Lebara money customer care members will revert back as early as possible. Even, you can discuss your issues with them via the messenger chat through this page. Generally, the amount of transfer depends on which country you send money to and what delivery method you choose. For money transfer, all UK debit cards and pre-paid cards are being used. For any details about the service, you can refer to the Lebara money help page.

Lebara Careers UK

The desired candidates can check all the details and then apply for online by visiting the Lebara careers UK page. If you wish to make any changes in the data which Lebara hold for you or would like to delete it, you can send the requests via the Lebara email [email protected]

?Lebara UK Media Contact

For all the questions, the journalists can get in touch with the Lebara UK media team via the Lebara email [email protected] and the team would be happy to assist further.

?Lebara Resellers UK

If you wish to be Lebara reseller, you can submit your details via the online contact form via the page and the Lebara services team will contact back.

?Lebara UK SIM Card Returns

If you wish to return the unused Lebara SIM card or any other product, you can do so within 14 days at the following Lebara UK address and the refund will be credit to the debit or credit card used while making the purchase.

Customer Services (Returns), Lebara Mobile, 25 Copthall Avenue, London, EC2R 7BP, England

?Lebara Complaints

The Lebara customer care team is readily accessible to solve any of the doubts about using the services or if facing any technical issues. For any technical questions, you can call the Lebara customer contact number 0207 031 0791 or Lebara customer service UK from mobile 5588 (from your Lebara mobile). If you prefer to write, you can send the details via the Lebara email address [email protected] or via using the online contact form through this page and the service team will make sure to rectify the issue as soon as possible. The Lebara customer service time is from Mon- Sun 9AM- 6PM.

If in case, you are not happy with the given response, you can again make a request to the higher management to again investigate the matter. And then the response will be given within 3 working days. Still, if no satisfactory response is received, you can refer the matter to an independent ADR scheme (alternative dispute resolution), Ombudsman Service: Communications. They can be called at the phone number 0330 440 1614 or via the textphone number 0330 440 1600. You can also forward the request via their fax number 0330 440 1615 or via the email contact [email protected] or even by post at the following address and other related information can be checked by visiting their web page.

Ombudsman Services: Communications, PO Box 730, Warrington, WA4 6WU

Lebara ombudsman service

If you have fully decided to leave the Lebara services, then you need a Porting Authorisation Code (PAC Code) which will be given by the Lebara customer care. You can contact the team through the page.

If you have any complaints concerning the Lebara money services, then you may either contact the Lebara money customer care at the Lebara money free contact number 0800 640 6303 from Mon- Fri 10AM- 7PM or contact via the Lebara money email [email protected] and the team will take all steps to solve the matter instantly. Still, if you are not happy with the given final response, the issue can be forwarded to the Financial Ombudsman Service (FOS). FOS can be contacted at the free phone number 0800 023 4567 or 0300 123 9123 or via the contact email [email protected] or at their address:

Financial Ombudsman Service, Exchange Tower, London E14 9SR

Contact Lebara through social media- Facebook, Twitter, and the mobile apps


Since the year 2001, Lebara has been one of the fastest growing pan-European mobile companies, providing services in many countries around the world, using the mobile virtual network operator business model. Lebara UK always strives for a vision to make the connected world of technology clear and easy to understand for all and to achieve maximum customer satisfaction by offering the best of products, with the competitive Lebara phone plans (national and international), Lebara phone deals, data plans and internet services so as to provide best value to the users? money. The Lebara UK customer care is highly trained and experienced to provide help and advice and is easily reachable through various ways. Apart from contacting them on the Lebara contact telephone number 0207 031 0791, the customers can reach them via the online contact form, through the live chats, via the email or through the social platforms.

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