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Lufthansa Service Numbers

Lufthansa Service Numbers
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For any of the questions about the flights or other services, the customers can contact the Lufthansa UK service centre at the Lufthansa customer service number UK +44 (0) 371 945 9747 here anytime as the phone lines are open for 24 hours, 7 days a week. The written requests can be sent online by filling in the details via the page. The Lufthansa help desk has been created online via the page where the customers can check all the required information about the services and majority of the questions have already been answered for them.

Lufthansa customer Service

Lufthansa Departments

UK Contact Numbers

Lufthansa Service Center

And

Lufthansa Contact For Special Needs Passengers

+44 (0) 371 945 9747
Lufthansa Contact For Baggage Tracing +44 371 945 9124
Lufthansa Contact For Website Help Or For Lufthansa Apps +44-371 945 9320
Lufthansa Contact Number For Miles And More Plan +44 (0) 371 945 9737
Lufthansa Group Travel Quote Fax Number 0208 750 3545

 

Lufthansa Corporate Customers Contact +371 521 2255
Lufthansa Germany Contact For Information On Past Flights Or Any Feedback +49 698 679 9799
Lufthansa Germany Fax Contact For Miles And More Plan +49 5241 806 0200
Lufthansa Germany Contact For Investor Relations Team +49 696 962 8013
Lufthansa Germany Alternate Contact For Investor Relations Team +49 696 962 8003
Lufthansa Germany Switchboard For Investor Relations Team +49 696 960
Lufthansa Germany Office Another Contact For Investor Relations Team +49 696 969 0990
Lufthansa Germany Contact For Annual General Meetings Request +49 696 962 8010
Lufthansa Germany Contact For Shareholders Register +49 696 962 8009
Lufthansa Germany Contact For Creditor Analysts +49 696 967 2317
Lufthansa Germany Another Contact For Creditor Analysts +49 696 967 2318
Lufthansa Germany Contact For Press Office Team +49 (0) 696 963 659
Lufthansa Germany Contact For Special Needs Passengers +49 (0) 800 838 4267
Lufthansa USA Contact For Special Needs Passengers 1-800-645-3880
Lufthansa USA Contact For Hearing Impaired Passengers 1-866-846-4283
Lufthansa Medical Operation Centre Contact

 

+49 696 965 5077
Lufthansa Medical Operation Centre Alternate Contact +49 696 965 5079
Lufthansa Complaints Fax Number

 

+49 (0) 69 86 799 222

Lufthansa Postal Address

If you wish to provide your feedback on any of the rendered services, you can send in a mail at the below mentioned Lufthansa postal address and the Lufthansa customer relations department will take all steps to contact back as soon as possible.

Lufthansa German Airlines, Customer Feedback, P.O. Box 710234, 60492 Frankfurt, Germany

Lufthansa ID Registration

The customers can make the registration for the Lufthansa ID through the page which will give them various benefits like faster bookings, easy access to Lufthansa’s digital channels, access to flights and personal details anytime, you can link the ID to your existing miles and more account and many more to add.

Lufthansa UK Bookings

In order to make the flight bookings or any kind of service requests, the customers can get in touch with the Lufthansa customer relations team at the Lufthansa customer service UK phone number ++44 (0) 371 945 9747 here. The Lufthansa UK opening times are for 24 hours, so you can call anytime at any day of the week. If you have any questions about the previous flights or you wish to provide your comments on the prior experience, you can submit the details via the online form through this page. You can also contact the Lufthansa service centre at the Lufthansa contact number 24 hours +49 698 679 9799 here in German and the phone lines are accessible for 24 hours or contact by email via the Lufthansa contact email [email protected] and the team members will make sure to revert back as soon as possible.

Lufthansa UK Rebooking Online

The customers have an option to rebook the flight up to one hour before departure. You can easily make the changes online or using your mobile under the tab ‘my bookings’. The steps to be followed are explained via this page. For any doubts, you can also get in touch with the Lufthansa service centre over the telephone at the Lufthansa phone number UK +44 (0) 371 945 9747 here. The phone lines are open for 24 hours.

Lufthansa Miles and More UK Phone Number

For any questions about the Lufthansa UK miles and more plans, the customers can dial the Lufthansa miles and more UK phone number +44 (0) 371 945 9737 here or send the requests by fax via the Lufthansa fax number +49 5241 806 0200. The phone lines are open from Mon- Fri 7:30AM- 8PM. You can also send the requests in writing via the online contact form through this page. The Lufthansa miles and more UK service team are accessible at the address: P.O. Box: Postfach 12 00, Verl Germany 33409.

As soon as you provide your miles and more service card number to the respective partner (flight, car rental or hotel), the miles are automatically credited to your mileage account. You can easily manage all the miles services online by signing in to your Lufthansa miles and more online account via the page.

 

Lufthansa Miles and More UK Phone Number

Lufthansa UK Flight Status

You can easily have the information about the status of the flight through the online portal by submitting your details via the page.

Lufthansa UK Website Help

If you are looking for any help regarding the Lufthansa website or for the Lufthansa apps, the Lufthansa customer service UK team is readily accessible at the +44-371 945 9320 here. The Lufthansa UK opening times are from Mon- Sun 7:30AM- 8PM. You can also submit your technical questions about the website by email via the conatct form page.

Lufthansa UK website help

Lufthansa UK Online Check In

The Lufthansa UK online check in can be done 23 hours before the departure. You can enter all the required details via this page. Using the Lufthansa apps via the page, the check in can also be done from your mobile or tablet.

Lufthansa UK Baggage Tracing

In order to trace the details for your baggage, you can call the Lufthansa UK customer care at the Lufthansa contact number UK +44 371 945 9124 here. The Lufthansa UK contact times are from Mon- Sun 9AM- 9PM. You can also call them if your baggage is damaged. Or, within seven days of your flight, you can report for the damage using the online portal via the page. The missing baggage details can also be reported online through this contact form. Then a written confirmation will be sent with a reference number.

With this reference number, the customers can check online the status of their baggage via the page. Generally, within the first 24 hours, the baggage items are found out.

Lufthansa UK Service Counter

You can refer to the Lufthansa UK service counter at the following address

London Heathrow Airport, London, Terminal 2 (Star Alliance) Queens Terminal

Lufthansa Booking Cancellation UK

If required, the Lufthansa bookings can be cancelled online up to 24 hours before the start of your journey depending on the type of ticket. You can sign in through the page and click on ‘my bookings’. If you have any questions about the refund process, you can call the Lufthansa UK support team at the Lufthansa customer service number UK +44 (0) 371 945 9747 here anytime as the phone lines are open for 24 hours.

Lufthansa UK Payment Methods

The customers have been offered various payment methods to pay safely and easily over the website, as explained below-

  • Credit Cards- you can pay using your credit cards for the online bookings like via the Visa card, Mastercard, JCB card, American express etc.
  • Debit Cards- at any time and from anywhere you can pay using your debit card.
  • PayPal- when you are selecting Paypal as the payment method on the website, you will be directed to the PayPal website to proceed further
  • SEPA Direct Debit- you can pay using the SEPA direct debit scheme if you are resident in Germany
  • SOFORT Banking- this is a free direct payment method with which you can make bank transfers
  • UnionPay Cards- if you have a home in China and your flight is departing from a Chinese airport, and then you can pay through ‘UnionPay card’. When you choose to pay through this card, the page will be straight directed to the UnionPay homepage. The residents in China can also choose to pay through Alipay, another online payment method.
  • Giropay- when you have an online banking current account at a savings bank, this is a simple online transfer method
  • QIWI Wallet- this can be used if you are resident in Russia and your flight is offered in one of these currencies: RUB, EUR or USD. So, the payment is made without entering the bank or credit card details
  • Bancontact- to be used when you are resident in Belgium and your flight is offered in EUR. This is an online bank transfer based on Bancontact card number

Lufthansa UK Special Needs Passengers

The passengers with special needs are required to inform the Lufthansa customer services at least 48 hours before the departure about the requirements to get the best possible support. You may call them at the Lufthansa contact number +49 (0) 800 838 4267 here (free only from a German landline number) or Lufthansa helpline UK +44 (0) 371 945 9747 during or after your online booking. If you are contacting after the bookings, then you may submit the details online via the page. The USA customers can call the Lufthansa contact 1-800-645-3880 here or 1-866-846-4283 for the hearing impaired customers. Some more contact details can be checked by visiting the page.

For the older passengers, there is range of services being offered at the airport or on the board. You may refer to the Lufthansa guide services via the page. You can have a special meal served on Lufthansa flights. The doctors are also accessible on board in the case of any medical emergencies. You can contact the Lufthansa medical operation centre for any questions at the +49 696 965 5077 here or +49 696 965 5079 from Mon- Sun 6AM- 10:30PM or contact via the Lufthansa email address [email protected] or [email protected]

Lufthansa Timepass Package

The Lufthansa Timepass is Lufthansa’s first flight-hour package. The Timepass is limited to one pass per person. You can easily buy them with Mastercard or Visa card. Unfortunately, the unused flight hours cannot be refunded. If you have any related questions, you can send them online via the page and the support staff will revert back as soon as possible and for more information on the timepasses, you may refer to this page.

Lufthansa UK Meetings Request

You can submit the requests online for the meetings and events through the page. For the company events, the requests should be sent at least one month before the start of the event and should have 30 delegates for the event. More of the detailed information is listed via the page.

Lufthansa UK Group Bookings

When the group bookings are done through the travel agency, the details are required to be submitted via the page. If the departure airport is in Germany, Austria or Switzerland, then the group bookings can be requested online through this page. And if not, then the travel agencies will do the needful. You can also get the quote for your group travel of 10 passengers or more via fax by sending the details through the Lufthansa UK fax number 0208 750 3545 here

Lufthansa Express UK

The Lufthansa express UK services offer you to enjoy a smooth travel experience through the Lufthansa express rail, bus, shuttles, helicopter and chauffeur. All the bookings can be done online by visiting the page.

Lufthansa Investor Relations Contact

Being an investor, if you have any questions related to the financial data or business development plans or being a private shareholder and have any questions about the shares or annual general meetings; you can get in touch with the Lufthansa investor relations managers at the Lufthansa contact +49 696 962 8013 or +49 696 962 8003 here. They can also be contacted via email at the Lufthansa email address [email protected] . Alternatively, you may also call the Lufthansa contact number Germany +49 696 960 or +49 696 969 0990 and the team will be happy to assist further and they are available at the address:

Deutsche Lufthansa AG, Investor Relations, FRA CW, Lufthansa Aviation Center, Airportring, 60546 Frankfurt / Main

For the annual general meetings requests, you may also contact the team at the Lufthansa phone number +49 696 962 8010 here or contact via the Lufthansa email [email protected]. In regard to questions regarding the shareholders register, you may call the Lufthansa contact +49 696 962 8009 here or contact via the Lufthansa email address [email protected]

If you are a creditor analyst and have any related questions, you may discuss it with the Lufthansa creditor relations managers either via the Lufthansa Germany contact number +49 696 967 2317 or +49 696 967 2318 here or via the Lufthansa Germany contact email [email protected]

Lufthansa Press Office Contact

The journalists can contact the Lufthansa press office head for any of their media related questions or requests by calling the +49 (0) 696 963 659 here or at the below mentioned address. Some more international contact details can be checked by visiting the page.

Deutsche Lufthansa AG, Lufthansa Group Communications, FRA CI, Lufthansa Aviation Center, Airportring, D-60546 Frankfurt/Main

Lufthansa Airport Offices

The customers can check the contact details of the Lufthansa airport offices across the world by visiting the page.

Lufthansa UK Corporate Contact Telephone Number

The corporate customers can get in touch with the Lufthansa UK corporate team for any of the related questions either by calling the Lufthansa UK corporate contact telephone number +371 521 2255 here or via the Lufthansa email address [email protected] . The Lufthansa UK contact times are from Mon- Fri 9:30AM- 5PM. The contacts for various other countries can also be checked by visiting the page. The customers can sign in to their online account to manage all the services via the page.

Lufthansa UK Newsletters

The customers can get themselves registered online for the Lufthansa UK newsletters through the page to get the regular updates, news on the latest offers and deals and useful travel-related tips.

Lufthansa Travel Agents UK

The Lufthansa travel agents UK can sign in to the services online through the page. By signing in you will find all the information about the flight bookings, special offers and deals etc.

Lufthansa UK Complaints

If you have any complaints for the Lufthansa services or would like to share your opinions or feedback about the services or about the website details, you can get in touch with the Lufthansa customer services either via the Lufthansa fax number Germany +49 (0) 69 86 799 222 here or by submitting the details through an online contact form via the page or by mail at the following Lufthansa contact address and the department will make sure to solve the issue at the earliest.

Lufthansa German Airlines, Customer Feedback, P.O. Box 710234, 60492 Frankfurt German

If, not satisfied with the given decision, the matter can be forwarded for review to the European Commission platform for online dispute resolution (ODR) through the page.

Contact Lufthansa through social media- Facebook, Twitter and mobile apps

Lufthansa is one of the world’s largest and most prestigious airlines with more than 550 subsidiaries and affiliated companies. The Lufthansa group offers the customers to make a safe and easy booking using the online portal and get the best fares to fly worldwide. It has a team of experts to serve to the best of customer satisfaction and can be contacted through telephone, online forms; social media platforms and through the mobile applications.

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