For NPower customer service number Call 0800 073 3000free phone, or for Npower contact telephone number local rate from landline ring: 0330 100 3000
Direct Npower UK Contact numbers
Helplines | Contact Numbers |
Npower Customer Service | 0800 073 3000?(free)
0330 100 3000?(landline) |
Npower Customer Care Number (Payments) | 0800 316 3375 (Free from landline)
0330 100 8674 (from mobile) |
Npower Renewal of Tariff Helpline | 0800 316 9044?(free) |
Npower Minicom or Textphone Service | 0800 413 016?(free) |
Npower Customer Complaints Team | 0800 316 9328 (free) |
Npower Ombudsman Service Team | 0330 440 1624
0330 440 1600 (minicom service) |
Npower Complaints Helpline (boilers and heating issue) | 0800 197 5442 (free from landline)
0330 100 7516 (from mobile phone) |
Npower Citizens Advice Helpline Number | 0345 404 0506
1800 0345 404 0506 (textphone number) |
Meter Fault or gas smell complaint | 0800 111 999 |
NPower Energy Efficiency Contact | 0800 022 220 |
Npower Type Of Meters Helpline | 0800 316 9583 |
Npower Meter Reading Assistance Contact Number | 0800 980 9907 |
Npower Switching Team | 0800 156 0056 |
Npower Online Account Management Helpline Contact Numbers | 0800 316 9331 |
Npower Business Quote Request Number | 0800 980 7107 |
Npower Business Customer Information Number |
(small business sales) (large business sales) |
Npower Business Customer Service Contact Number | 0330 100 8100 (new billing system) |
Npower Business Customer Service (Loss Of Electricity or Gas) | (meter reading) |
Npower Business Moving Premises |
0800 980 5505 (new billing system) |
Npower Business Energy Medium to Large Businesses Helpline | 0800 316 0103
0800 316 0617 (account assistance) 0800 072 8606 (UMS) |
Npower Reporting Teams | Removed |
Npower Business Energy Contract Renewal | 0800 316 0323 |
Npower generation services Contact Number | 0800 912 7724 |
Npower Feed In Tariff Team | 0800 048 0520 (from landline)
0330 100 7567 (from mobile) |
Npower Experts Contact Number | 0800 316 1489 |
NPower Energy Management Platform Intelligent Analytics | 0800 316 0712
0800 316 0254 (if you are an existing Intelligent Analytics Customer) |
Npower Customer Contact Phone Number (For an Energy Consultant) | 0800 316 0554 |
Npower Account Holders Invoice Payment Contact Number | 0800 316 0716 (gas payments and payment options)
0800 316 0801 (electricity payments and payment options) |
Npower Requesting a New Meter | 0800 912 5001 |
Npower Business Infrastructure and Metering | 0800 0316 0603 |
Npower Business Customer Support Team (If Not Sure About The Business Size) | 0800 197 6147 (annual spending?s up to 29K dollars)
0800 048 1544 (spending from 30K dollars to 10M dollars annually) |
Npower Free or Subsidized Insulation and Boilers Eligibility Criteria | 0800 107 9630 (from landline)
0330 100 0138 (from mobile) |
Journalist Helpline | removed |
Npower Free Home Insulation Contact Numbers | 0800 072 1741 (from landline)
0330 100 8123 (from mobile) |
Npower and Macmillan Team Contact Number | 0808 808 0000 |
Npower opening hours
Customer support
Financial problems Energy efficiency Smart meters support Switching team support Online account management support |
Monday to Friday 08:00 AM to 08:00 PM and
from 08:00 AM to 06:00 PM on Saturday |
Debt management | Monday to Friday 08:00 AM to 10:00 PM and on Saturday 08:00 AM to 08:00 PM
on Saturday 08:00 AM to 08:00 PM |
Complaint staff | Monday to Friday from 08:00 AM to 08:00 PM and
08:00 AM to 05:00 PM on Saturday |
Meter Reading online | 09:00 AM to 06:00 PM |
Business support
Business moving premises support Reporting team |
Monday to Thursday, from 08:30 AM to 05:30 PM
and on Friday from 08:30 AM to 05:00 PM |
Business energy and gas facility | 08:30 AM to 05:30 PM |
Business energy medium to large business | from 09:00 AM to 05:00 PM Monday to Friday |
UMS renewal support | 08:00 AM to 05:30 PM and
on Friday from 08:00 AM to 04:30 PM |
Supplied premises support | 08:30 AM to 05:00 PM |
Energy Management | Monday to Friday from 09:00 AM to 05:00 PM |
Specialist team | Monday to Friday from 09:00 AM to 5:00 PM |
Gas payment
Electricity payment New meter connection |
Monday to Thursday, from 08:00 AM to 05:30 PM and
from 08:00 AM to 04:30 PM on Friday |
Npower Customer Care Number – For Payments
Making payments is no more an issue as Npower offers the best online and offline payment modes for all the customers. In case you are facing any issue while making a payment then feel free to discuss the problem with the best Npower customer care team member by calling on Npower customer care number for payments?0800 316 3375 (here) from your landline or call on Npower customer payments care contact number 0330 100 8674 from your mobile phone. The Npower customer care staff representative will be available to take your calls from Monday to Friday, from 08:00AM to 08:00 PM and from 08:00 AM to 06:00 PM on Saturday. If you wish to know about the call rates, then simply click on the Npower link.
Npower Debt Management Department (Same as main customer service number)
If you wish to visit the debt management page then for your convenience this is the Npower debt management link. You will get full advice and information regarding management of your energy bills. There are offline and online modes available for assistance. Therefore, you can choose the mode according to your convenience. Following modes are available to get in touch with the Npower debt management team:
- The following contacts will be helpful for all the customers who are willing to get advice and information regarding Bill and payments. The best and most easy way to get your query resolved is through the online assistance mode for which the detailed information will be available on the Npower debt management online assistance link. All you have to do is, select the relevant topic for which you need assistance and the information will be there in front of you instantly.
- Talking to one of the executives through live chat is another good option available for all the customers to get their queries resolved. The Npower Live chat link is available on the Npower debt management link page. The staff will be available from Monday to Friday, from 08:00 AM to 10:00 PM and on Saturday from 08:00 AM to 08:00 PM. feel free to have a word with the staff member for best possible solutions to your financial problems.
- The third option available for all the customers to get in touch with the Npower customer care team is via telephone. For all the queries and advice regarding financial problems and their management, feel free to discuss it in detail with one of the customer care representatives on Npower contact number 0800 073 3000 (free) or call on Npower contact telephone number 0330 100 3000. Please note that the Npower opening hours will be from 08:00 AM to 08:00 PM from Monday to Friday and from 08:00 AM to 06:00 PM on Saturday.
- The following contacts will be helpful for all the customers who need assistance and advice regarding electricity and gas tariffs. For using the live chat service and getting the advice and necessary information via live chat you simply have to click on the Npower link which has already been mentioned above and select the live chat option available on the link page.
- In case your Npower tariff is coming to an end and you wish to discuss the same with the team telephonically then feel free to call on Npower telephone number 0800 316 9044 (here) or call on Npower telephone contact number 0330 100 8634 for which the customer service staff will be happy to assist you.
- In case you have any disability or in case you wish to send your query and concern via minicom or textphone service then all you have to do is, type your concern and query and send it to Npower textphone number 0800 413 016 (here).
Npower Customer Complaints Numbers
The main aim of Npower customer care team is to provide the best service to all the customers but there may be times that you may not be satisfied with the services or products or you did not like the behavior of any team member while making a conversation with the team member. It is advisable for all to give their valuable feedback so that the products and services can be improved in the near future.
Once you decide to make a complaint, the dedicated staff will make sure you get the necessary support and assistance and your complaint is resolved as soon as possible. There are various steps to be followed for which the detailed information is available on the Npower complaints link . It is advisable for all to go step-by-step for proper assistance.
Step 1: Let the customer complaints department team know what the issue is. For discussing the same, simply call on the Npower customer complaints contact number 0800 316 9328 (here) and you will hear an automated voice for which you need to select option 1. In case you wish to send your complaint via email then feel free to send it to Npower complaints email ID [email protected]. You can also send your complaints in written for which simply write your issue for discussion and send it to Npower customer complaints address
Complaints Team, Npower, PO Box 177, Houghton-le-Spring, DH4 9AQ
Step 2: In this step, the customer complaints department will go through your concern or complaint and try and resolve it in one day. In case the team is not able to resolve the same in a day?s time then the staff will forward your complaint to one of the Specialists and provide you with the contact details to get in touch with the specialist. The team aims at resolving more complex complaints within 28 working days for which the updates will be provided to you.
Step 3: In case you are still not happy with the resolution then the Specialist team will transfer your complaints to the Escalated Complaints Team for further assistance. The team will go through all the actions already taken for your complaints and assist you accordingly in the best possible way. Please note that the team will contact you for providing updates on your complaints and in case you wish to get in touch with the team members then call on the number mentioned in Step 1 and select the Option 2. In case you wish to send your complaint in written then feel free to end it on the Npower complaints address
Escalated Complaints Team, Npower, PO Box 177, Houghton-le-Spring, DH4 9AQ
The team will be happy to resolve your complaint as soon as possible.
Step 4: If you have followed all the three above mentioned steps and you are still unhappy with the resolution or in case the team has failed to resolve your complaint within 8 weeks? time, then as a valuable customer it is your right to take the complaint further to the Npower Ombudsman Service team (Energy) for which the team will recommend different ways to resolve your problem which you can reject or accept. If you accept the decision then further steps will be taken by the team to resolve your complaint. Call on Npower ombudsman team contact number 0330 440 1624 for getting in touch with one of the executives in the ombudsman team or send your complaint via text to Npower textphone number 0330 440 1600. You can also send your complaint via email to Ombudsman team email ID [email protected], for sending your complaint in written feel free to send it to Npower ombudsman team address
Ombudsman Services: Energy, PO Box 966, Warrington, WA4 9DF
You can also visit the website of Npower Ombudsman team for detailed information for which this is the direct Npower ombudsman service link.
In case you are still not satisfied then take your complaint further to the alternate dispute resolution team. For which this is the site link.
In case you wish to make a complaint regarding electricity and gas then simply click on the Npower complaints online link, select the reason for complaint, write your complaint, select whether your complaint is new or existing and click on the continue option for further stepwise guidance.
In case you wish to make a complaint regarding boilers and any heating issue then simply click on this link, fill the complaints form and select the confirm option. In case you wish to directly talk to one of the concerned persons in the complaints department then all you have to do is call from your landline on Npower complaints contact number 0800 197 5442 (here) and in case you wish to make a call from you mobile phone then simply call on Npower contact telephone number 0330 100 7516. The complaints staff will be available from Monday to Friday from 08:00 AM to 08:00 PM and from 08:00 AM to 05:00 PM on Saturday. You can also send your complaints regarding boilers and heating in written to Npower complaints address
Customer Relations, PO Box 7760, Burton on Trent, Staffordshire, DE14 9FX
The staff will try and resolve your complaints as soon as possible.
Please note that online complaint is a simple procedure for all the customers and it will give instant information for your query and complaints.
Npower Citizens Advice
Additionally the citizen?s advice consumer service provides fully confidential, free and impartial advice on various customer issues. The team can be contacted at any stage of the complaint that you have made at Npower. You can firstly visit the website for which this is the Npower direct link. You will get the necessary and detailed information regarding the same on the website. You can also get in touch with the advisor via telephone on Npower telephone number 0345 404 0506 or feel free to send you concern via text for which the Npower textphone number is 1800 0345 404 0506.
Npower Sales Complaints
In case you complaint is regarding the sales and marketing activities then the Npower contact us team will thoroughly go through the complaints and provide a relevant resolution. For detailed information simply click on the Npower sales complaints link, scroll down towards page ending and the information will be available for smooth working.
In case you are a medium to large business operator and you are unhappy with the services being provided by the Npower team then feel free to make a complaint regarding the same. All you need to do is, click on the Npower link, select the ?Make a Complaint? topic from the topic list and get in touch with the customer complaints team. If you wish to make a complaint via email the simply send your concern to the Npower complaints email address [email protected]. The team will appreciate your feedback and concern and resolve it as soon as possible.
In case you think that your meter has developed a fault or in case you smell gas, then it is necessary for you to immediately get-in-touch with the emergency team on Npower contact us number 0800 111 999 (here)
Npower Emergency Contact
The best and faster assistance is available online in case you have any queries regarding emergency and safety process. You are just a click away in case you seek online assistance as the Npower emergency and safety information is available on Npower emergency online link and select the Emergency and Safety Information topic. You can go through the quick links and answers or you can go through the most commonly asked questions on the link mentioned above. You will also find the live chat link and telephone contact details on the link page.
NPower Energy Efficiency Contact
The best way to get your queries resolved is through the online source. NPower Energy efficiency FAQ?s are listed on the NPower Energy efficiency contact link and select the Energy Efficiency topic. You will find different quick links with answers and top FAQ?s which will help you get the information that you seek.
There are other modes by which you can get in touch with the customer service executives at Npower. In case you are staying in UK and you have any queries regarding energy efficiency then simply call on NPower Energy efficiency contact number 0800 022 220 (here) or call on NPower Energy efficiency contact phone number 0330 100 8620 for which the service providers will be available from 08:00 AM to 08:00 PM from Monday to Friday and from 08:00 AM to 06:00 PM on Saturday.
Npower Type of Meters
Npower offers prepayment meters, smart meters, credit meter tariffs and Economy 7. The details information regarding Npower type of meters is available on the Npower type of meters link. All you have to do is, select the type of meter that you need information for and the information will be in front of you instantly.
In case you need to isolate your electricity supply while you are having work being done at you are home then just get in touch with one of the dedicated team members on Npower customer support team contact number 0800 316 9583 (here). As soon as you call on this number and tell them that you need to isolate your energy supply, the team will send one of the engineers to visit you as soon as possible.
Npower Meter Reading Online Assistance
In order to get your meter readings you are required to click on the Npower meter reading online assistance link and select the Meter Reading topic from the list. Scroll down the page and you will see the live chat mode and telephone numbers for getting in touch with the team to get the information you require. For more information regarding meter reading you simply have to click on the Npower link and get the desired information. You will get details regarding sending your meter reading and setting up a meter read reminder for your convenience.
In case you need any information regarding prepayment meters then you simply have to click on the Npower online assistance link. Select the topic as prepayment meters and the list of top FAQ?s and quick links will be seen related to Npower prepayment meters. In case you still wish to get in touch with the Npower customer care team then the contact details will be available on the page. You can also choose the live chat option available on the page for which the service providers will be available from Monday to Friday, and the opening hours for the live chat will be from 09:00 AM to 06:00 PM.
For any information regarding Npower smart meters, all you have to do is, click on the Npower smart meters link, select the Smart Meters topic from the list, and you will find the different details and information regarding the Npower smart meters. You can first choose the quick links with answers or the FAQ?s which are listed on the page for online and instant assistance or else you can get in touch with the Npower customer service team via telephone for which you need to make a call on Npower smart meters team contact number 0800 980 9907 (here) for which the Npower opening hours will be from 08:00 AM to 08:00 PM from Monday to Friday and from 08:00 AM to 06:00 PM on Saturday. Please note that you need to have your account number in hand before making a call.
In case you wish to send a message regarding the smart meters to the dedicated team, simply click on the Npower smart meters link, enter your account number, last name, postcode and email address and press continue to send your message. The team will revert back as soon as possible.
Npower Moving Home
Now moving home is not an issue, it is a hassle free process to carry all the Npower facilities alongwith your home. All you have to do is, tell the Npower team about your move with the help of your email address or Npower account number for which you simply have to visit the Npower moving home link, login by entering your username and password. Follow the steps after logging in and the team will be there to assist you in moving the home.
In case you are new to Npower then all you have to do is, tell your new address to the Npower team members for which this is the Npower moving home link. Follow all the steps efficiently and you will be assisted by the best team members.
Npower Switching Team
Npower is the best amongst providing energy to all the customers who wish to get connected with them. In case you wish to be a part of Npower and you need to switch to Npower then the Npower switching team will be just a call away to assist you and provide the best services to you. For FAQ?s and quick links with answers to get information regarding switching to Npower, all you have to do is, click on the Npower switching team link on which you need to select the Switching to Npower topic.
For getting a quote online and analyzing whether you can save by switching to Npower then simply click on the Npower switching link. You will get the desired information on the page and different options for new and existing customers. You can choose the live chat link in order to chat with the switching team for which you need to use this link after you select the relevant topic of concern.
In case you still wish to get in touch with the customer care team via telephone then simply call on Npower switching team contact number 0808 156 0056 (here) for which the service providers will be available from Monday to Friday, in opening hours from 08:00 AM to 08:00 PM and on Saturday from 08:00 AM to 06:00 PM.
Npower Online Account Management
If you are an account holder at Npower and you wish to make any changes in your account details, view your bill online, or you have any query regarding Npower account management then simply click on the Npower online account management link. And select the ?your online account? option for further details.
In case you wish to speak to one of the customer service representatives then simply call from a landline on Npower account management team contact number 0800 316 9331 (here) or call from a mobile phone on Npower contact phone number 0330 100 8601 for which the service lines will be open from Monday to Friday, from 08:00 AM to 08:00 PM and from 08:00 Am to 06:00 PM on Saturday. ?For any other assistance and topics, you need to select the ?Other? option available on the list of topics on the page.
Npower Direct Debit Form
In case you wish to set up a direct debit then you need to follow three simple steps for which you first need to click on the Npower direct debit form link. Once you open this page, the First step is to enter your login details and press the Login option available. Then the Second step to be followed is Frequency for which the details will be available as soon as you complete the first step. As soon as you complete the second step, the Third step is to enter the bank details. It is advisable for all to set up a direct debit in order to avail discounts each year.
Npower Bills and Payments FAQ?s
For any other information and query regarding Npower Bills and Payments the online information is available on the Npower bills and payments FAQ?s link. This is the fastest and easiest way to get information instantly. In case you are still not satisfied with the solutions listed online or you think your query is not listed then feel free to talk to the customer support team on the relevant contact numbers.
You will also find all the related topics in a list of questions and answers listed according to the most commonly asked questions. These questions will be helpful for all the customers and these are made available on the Npower FAQ?s link. After clicking on this link, you will find around 645 questions alongwith the relevant answers for each query. In case you think your question is not listed or you are not happy with the available answer then feel free to contact the Npower customer care team for assistance.
Npower Business Quote
The team is always available to assist you and guide you in the right direction for choosing the best energy and gas services. If you wish and decide to get a quote for business energy then immediately dial the Npower business quote contact number 0800 980 7107 (here) or you can get the quote online from the Npower business quote online link. The team will be happy to make you a member of the Npower team.
In case you wish to join the summer switch of Npower business energy then simply call on Npower business customer service team number 0800 028 4361 or get a quote online from the Npower summer switch link.
Npower Business Customer Information
- For any queries regarding deemed rates, standard of service, energy efficiency guide and other such information simply click on the Npower business customer information link, and all you have to do is, select the customer information from the list of queries in the icon located in front of the sentence ?I?d like to contact you about?. Select your topic for the information that you need or select from the FAQ?s listed below the quick links. In case you think that your topic is missing and you need to talk to one of the customer service representatives via telephone then feel free to get in touch with the team members.
- If you are an existing customer and you need to talk to one of the customer service representative then call on Npower business customer information number listed for Npower reporting team?s number below, for electricity related queries. For gas related assistance all you need to do is, call on Npower business customer information contact number (here). If you are new to Npower and you have a small business unit then simply call on Npower business small business sales contact number (here) and if you have a large business unit then simply dial the Npower business contact telephone number (here). The staff will be available from Monday to Thursday, from 08:30 AM to 05:30 PM and on Friday from 08:30 AM to 05:00 PM.
- In case the team has moved your account to the new billing system then you can simply call on the Npower business customer service contact number 0330 100 8100.
- The team will be happy to know if you are thinking of switching to Npower and to get the detailed information online then simply click on the Npower business customer information link and select the Switching to Npower option from the list. The same helpline numbers can be used if you wish to switch to Npower for better experience of products and services. You will also get to know about the business energy quote, how to switch, and switching timeline in the quick links listed on the link page.
Npower Business Customer Services
- There are various topics for providing you the relevant information regarding your business energy and gas facility. In case you are facing a loss of supply of energy (gas and electricity) then you can firstly go through the online assistance link. For loss of gas supply you can click on the Npower business customer services link and in case you wish to speak to one of the customer service team members then simply call on the Npower business customer services contact number (here) for which the service staff will be available from 08:30 AM to 05:30 PM.
- For loss of electricity supply you can simply click on the Npower business energy supply link. In case you need to talk to one of the executives then you must know that the distribution network operator (DNO) is responsible for the supply of electricity to you. To get in touch with your DNO simply call on 105 and follow the instructions. For further detailed instructions and information just click on the NPower Energy supply link.
- If you need information regarding the meter readings then click on this link, and select the meter reading option from the topics list. Try the most commonly and frequently asked questions on the main link page listed above and get the relevant information that you require regarding the meter readings. In case you are not satisfied with the answers available online or in case you think that your query is not listed in the FAQ?s then you can get in touch with one of the dedicated staff members to get assistance and relevant information that you need. You simply have to call on the Npower business energy supply contact telephone number (here). The service lines will be open for 24 hours a day, 7 days a week. Please have your account number in hand before contacting the customer service staff as it will make it easy for the team to give you the relevant information that you need faster.
Npower Business Moving Premises
If you have small business units then simply click on the Npower business link to tell the team about how you are moving your business premises. This page will guide you with the steps to be followed while telling the team about your move. You can also call on Npower business moving premises number (here) for telling the team about the business moving premises. The service lines will be open from Monday to Thursday, from 08:30 AM to 05:30 PM and on Friday from 08:30 AM to 05:00 PM.
You can also let the team know about your moving business premises in written for which you need to send your written request to Npower business moving premises address
Business Movers Team, Npower Business, PO Box 583, Hull, HU5 1YU
In case the team has moved your account to the new billing system then you can simply call on the Npower business moving premises contact number 0800 980 5505 (here).
If you have medium to large business units then all you need to do is click on the Npower business moving premises link.
Npower Business Energy Medium to Large Businesses
If you have a medium to large business unit and you request a new quote for the business energy supply then simply call on the Npower business energy supply telephone number 0800 316 0103 (here) for which the Npower opening hours will be from 09:00 AM to 05:00 PM Monday to Friday. In case you miss a call from the business sales team then you can ask them to call you back for which you need to click on the Npower contact link and fill in the correct information and press on the Submit call back request option. You can also request for a quote via email for which you need to send your request on the Npower business customer service email ID [email protected]. The team will get in touch with you shortly.
Npower Reporting Teams
If you have a small business unit and you wish to report a suspected electricity or gas theft then immediately call on the Npower reporting teams contact number (here) for which the service staff will be available from Monday to Thursday, from 08:30 AM to 05:30 PM and on Friday from 08:30 AM to 05:00 PM.
Npower Message Service
Npower keeps you updated with the latest innovations, offers, services, facilities and much more with the help of SMS or text messages and in case you feel the need to opt out of the message service then the instructions are made available on the Npower message service link and select the ?Cancelling SMS (text) messaging option from the list. It is advisable for all to follow the instructions carefully in order to avail the service shortly. Please note that your updated consents will be added to the systems within 24 hours.? This link is for the small business units.
Npower Business Complaints Team
If you have a small business unit and you need to make a complaint regarding the services, behavior of any staff member then feel free to report the same to the Npower business complaints team. The team will handle all your complaints with dedication and provide a solution as soon as possible. If you need to know the procedure for making a complaint for your mall business unit then simply click on the Npower quick link, and you will get the contact details on the link page to get in touch with the Npower business complaints team. In case you wish to submit the complaint online for your small business unit then simply click on the Npower link. In order to get faster resolution, make sure you fill in correct details asked on the page.
Npower Medium to Large Business Contacts
If you have a medium to large business and you have any queries regarding various services then simply click on the Npower medium to large business contacts link. After you visit this link page you will see an option saying ?What would you like to contact us about?, select a topic and get the desired information. Following guidelines will be of help to you for getting the right path of information:
- If you hold a business account at Npower and you need assistance and information regarding your account like changing your account details and other account related information then click on the above mentioned link and select the ?Your Account? topic for further details. If you wish to get in touch with the customer service team, simply call on Npower medium to large businesses contact number 0800 316 0617 (here) for which the service staff is available from Monday to Thursday, and opening hours will be from 08:30 AM to 05:30 PM and on Friday the Npower opening hours will be from 08:30 AM to 05:00 PM. If you wish to send your request via email then feel free to send it on Npower business customer service email address [email protected].
- In case you have any queries regarding your contract terms or in case you decide to add new sites to your contract then the Npower account management team or your business development manager is available to assist and guide you. As soon as you select the topic as ?Your Contract? the contact details will be available on the page. Feel free to get in touch with the team to get the information you need.
- In case you wish to report a loss of supply then simply select the ?Loss of Supply? topic from the list and the information and contact details will be available on the page.
- The Npower business customer service team will be happy to assist you with the meter reading queries, or you can submit your meter readings online for which the contact number listed for ?Your Account? topic has to be used in order to talk to one of the dedicated staff members regarding the same.
- In case you require an unmetered supply (UMS) to be registered as a new connection to the grid, if you have queries regarding UMS renewal, or if you are looking to transfer your unmetered supply of power then, simply call on Npower unmetered supplies contact number 0800 072 8606 (here) for which the service providers will be available from Monday to Thursday, and the opening hours will be from 08:00 AM to 05:30 PM and on Friday the opening hours will be from 08:00 AM to 04:30 PM.
- If you are moving in or out of an Npower supplied premises then simply call on the Npower moving premises contact number 0800 316 0531 for which the service lines will be open from Monday to Friday and the Npower opening hours will be from 08:30 AM to 05:00 PM. You can also choose to send your concern and requests regarding moving premises via email to Npower business customer service email ID [email protected].
- If you already have a contract and you wish to discuss renewing your energy contract or in case you require quotation for additional sites or products then, all you have to do is, call on the Npower contract renewing service contact number 0800 316 0323 for which the Npower opening hours will be from 08:30 AM to 05:00 PM, from Monday to Friday. The dedicated team will be happy to assist you and provide the necessary information that you need. You can send a request for renewal to the dedicated team on Npower renewal email ID [email protected]. The team will get back to you as soon as possible.
- Npower provides the best generation solutions, on-site and third party generation agreements and power purchase agreements to all the customers. For detailed information and for your convenience this is the direct link for the power generation solution and related topics. You will get the desired information on the link but in case you still wish to talk to one of the customer care representative via telephone then call on the Npower generation services contact number 0800 912 7724 (here) for which the staff will be happy to help you and guide you well.
In case you miss a call from the team and you need to request the team to call you back the all you have to do is, click on the Npower link, fill in the relevant details correctly, and submit the call request. In case you need to know about generation for less than 250kWh then you need to call the Feed in Tariff team. To get in touch with Feed in Tariff team, call from your landline on Npower customer contact phone number 0800 048 0520 (here) or else call from a mobile phone on Npower contact telephone number 0330 100 7567. The staff will be happy to assist you.
If you are happy in sending your request via email then simply send the request clearly to the team on Npower business contact email ID [email protected].
- Now managing your energy is a hassle free procedure. In case you are facing trouble in managing the energy and you need assistance for the same then the team is always ready to assist you and help you. If you have a simple request or if you have a large business and you need assistance for large scale installation then the Npower team has experts to assist you. For knowing more about how the specialists provide energy solutions, call on the Npower experts contact number 0800 316 1489 (here) for which the experts will be available from Monday to Friday, from 08:30 AM to 05:00 PM. In case you wish to send your request via email then send it on Npower experts contact email ID [email protected].
In case you are interested about finding out more about the energy management platform Intelligent Analytics then it is advisable to contact on Npower telephone number 0800 316 0712 (here) for which the concerned team member will be available from Monday to Friday, from 09:00 AM to 05:00 PM. In case you wish to get in touch with the team member via email then send your request to Npower contact email address [email protected].
In case you are an existing Intelligent Analytics customer and you still face a query which you need to discuss with the concerned team member then call on Npower phone number 0800 316 0254 (here) for which the person will be available to take calls from Monday to Friday, from 08:30 AM to 05:00 PM. In case you wish to get in touch via email then simply send your request on the Npower email address [email protected]. The team members will be more than happy to assist you and provide the necessary information that you need.
- If you are an energy consultant and you need to discuss few points with the specialists team in the first instance then call on the Npower specialists team contact number 0800 316 0554 (here) for which the specialist will be able to take calls from Monday to Friday, from 09:00 AM to 5:00 PM. You can also get connected to the specialist team via email on Npower specialist team email ID [email protected]. The team member will respond to your call and email as soon as possible.
- To avail the meter operator, data collection and aggregation services, or to get relevant information regarding these services, you need to send an email to the Npower customer service email address [email protected]. If you need to discuss about the a new MPO, DC or DA contract then use the helpline number given for energy management platform Intelligent Analytics. If you have an existing MPO, DC or DA contract and you wish to send your query regarding the same via email then simply send it to the Npower contact email address [email protected]. The team will get in touch with you as soon as possible.
- If you have an account with Npower and you need to make an invoice payment, or you feel to discuss various payment available to make a payment then the Npower customer support team will be happy to assist you. For gas payments or payment options, call on Npower contact telephone number 0800 316 0716 (here) for which the queries will be resolved from Monday to Thursday, from 08:00 AM to 05:30 PM and from 08:00 AM to 04:30 PM on Friday. In case you wish to request for the same via email then send it to Npower email ID [email protected].
For electricity payments and payment options, call on the Npower account payments contact number 0800 316 0801 for which the service lines will be open from Monday to Thursday and the opening hours will be from 08:00 AM to 05:30 PM and on Friday from 08:00 AM to 04:30 PM. For further assistance and request regarding the same, you need to send an email to Npower email address [email protected]. The team will revert back as soon as possible.
- If you wish to make a request for a new meter or you need a new connection to the grid then call the specialist on Npower contact number 0800 912 5001 for which the service specialist will be available from Monday to Thursday, from 08:00 AM to 05:30 PM and from 08:00 AM to 04:30 PM on Friday. Please note this helpline will be available for gas and electricity connections. For sending the request via email, use the Npower email ID [email protected].
In case you have any queries regarding infrastructure and metering end to end then simply call on the Npower contact number 0800 316 0603. The Npower opening hours will be from 08:00 AM to 05:30 PM, from Monday to Thursday and from 08:00 AM to 04:30 PM on Friday. You can send the request via email to the Npower email address [email protected].
- If you have any other enquiries then simply visit this link, select the ?All other enquiries? option from the topic list and get in touch with the customer contact team. You will find the contact details for the same on this link page and in case you wish to send an email regarding all other enquiries then send it to Npower queries email ID [email protected].
- In case you are not sure about the business size then you can calculate your annual spend on the Npower link, select the ?Not Sure? option from the list given next to the menu option for which a new window will pop-up. All you have to do is, move the cursor backward or front to get the contact numbers for your new enquiries in response with your annual spending?s. If your annual spending is up to 29 K Dollars and you have new enquiries, then simply call on the Npower business team contact telephone number 0800 197 6147 from your landline. If your spending?s are from 30K dollars to 10m dollars? and you have any new enquiries, then simply call on Npower contact telephone contact number 0800 048 1544. The team will be happy to assist you and guide you in the right direction.
Npower Check Your Eligibility Criteria
The easiest and best way to check you eligibility for availing the benefits of Npower is available online for which you simply have to answer a few questions about your home. The direct link for the eligibility is just a click away for which you simply have to click on the Npower check your eligibility criteria online assessment link. Follow all the steps listed and the result will be in front of you in a few moments.
If you prefer to get in touch with one of the Npower customer care representative and know the eligibility criteria for free or subsidized insulation and boilers then just call from your landline on Npower check your eligibility criteria contact number 0800 107 9630 or in case you wish to make a call from your mobile phone, simply dial the Npower check your eligibility criteria telephone number 0330 100 0138 for which the service provides will be available from Monday to Friday, from 08:00 AM to 08:00 PM.
For knowing your eligibility for free home insulation you can also call on Npower save energy contact telephone number 0800 072 1741 or call on the Npower customer service contact number 0330 100 8123. The team will be happy to assist you with the same and provide you with the relevant information that you need.
Npower and Macmillan Team
We might know someone who is affected by cancer with just the fact of knowing them randomly but we may not realize the financial impact it can cause on them in their day-to-day life. Proper heating is required at home for a cancer patient and you may wonder and be worried about the cost you need to incur. But Npower team is concerned about your requirements and together with Macmillan cancer support the team is ready and happy to assist you in your difficult times.
For getting assistance regarding the energy bills, you can call on Npower and Macmillan team contact number 0808 808 0000 for which the team members will be happy to help you from Monday to Friday, from 09:00 AM to 08:00 PM. For further details, you simply have to visit the main page of Npower and Macmillan for which this is the direct Npower and Macmillan team link.
Contact Npower through social media- Facebook, Twitter & other apps
Npower is one of the Britain?s leading energy companies and is famous for the best customer services. The team has served around 1.5 million businesses and residential accounts with electricity and gas. The main priority of Npower UK is providing the best customer service to all the customers and meeting the needs and wants of all the customers. The team will make sure that you get the energy you need with the best possible way keeping in mind the environmental aspects. Npower also offers various other services and great opportunities for the people who wish to be a part of the team.
In case you are a journalist and you need more information regarding the working, products, and services that are being offered by Npower then feel free to get in touch with the Npower customer service team on Npower customer service contact number (here) for which the staff will be happy to provide the necessary details that you require. In case you wish to get in touch with the team via email then simply send your query to Npower contact us email address [email protected].
Npower Website | http://www.npower.com/home/ |
Npower Blog Page | https://blog.npower.com/ |
Npower Youtube | https://www.youtube.com/user/npowerenergy |
Npower Twitter | https://twitter.com/npowerhelp |
Npower Android app | https://play.google.com/store/apps/details?id=com.npower.app&hl=en_GB |
Npower iOS app | https://itunes.apple.com/gb/app/npower-account/id640469810?mt=8&pt=350157&ct=help%26support |
Npower Online Account Activation and Creation | http://www.npower.com/at_home/applications/atlas.web.registration/account.aspx |
Npower Online Registration | http://www.npower.com/at_home/applications/atlas.web.registration/account.aspx |
Npower Login | http://www.npower.com/mynpower |
Npower Business Energy Login and Register | http://www.npower.com/in_business/applications/BusinessOAM/SME.OAM/Logon.aspx#/ |