It is important for the Octagon customer support team to know all the accidents or claims whether or not you wish to make a claim. It is advisable for all to be let the team know if you are at fault or not as this will help the team to render the services without any chaos. It is important for you to report an accident or claim or else this may result in your insurance being invalid. Following Helpline numbers should be contacted for the services:
- If you wish to discuss an existing claim the Octagon customer service staff can be contacted on the Octagon claims helpline number 0344 815 4975 for which the Octagon opening hours will be from 09:00 AM to 05:00 PM Monday to Friday. Therefore, feel free to discuss with the team if you have any queries and concerns regarding your existing claims.
- In case you have any queries regarding new claims and you wish to discuss with one of the Octagon customer care representatives, just dial the Octagon claims contact number listed for the existing claims helpline and the service staff will be happy to assist you for 24 hours a day and 7 days a week.
- If you have any queries regarding the Windscreen claims then the service staff will be available on the Octagon claims telephone number 0800 011 3685 (here) for which the staff will be available for 24 hours a day and 7 days a week.
?Find Direct?Octagon UK Contact numbers
Helpline | Contact Numbers |
Octagon Insurance Customer Service | 0344 815 4975 (Existing and new claims)
0800 011 3685 (Free Windscreen claims) |
Octagon Insurance Direct Debit Service Contact Number | 0344 736 9836 |
Octagon Insurance Helpline Numbers | 0344 561 4615 (Amendments) |
Octagon Vehicle Breakdown Service | 0344 561 4616
0120 671 4819 (Alternate number) |
Octagon Claims Helpline | 0370 241 4539 (Octagon extended personal accident cover)
0344 381 4529 (Lock keys) 0344 381 4529 (third party, fire, and theft policies with windscreen cover) 0345 381 4570 (transit services) |
Octagon Service Opening Hours
Customer support helpline | 09:00 AM to 05:30 PM from Monday to Friday and
from 09:00 AM to 04:00 PM on every Saturday |
Octagon insurance claims | 09:00 AM to 05:00 PM from Monday to Friday |
New claims | 24 hours |
Fire and theft policy | ?from 09:00 AM to 06:00 PM Monday to Friday |
Octagon Proof of No Claims Email and Address
Octagon offers the proof of no claims service to all the customers and in case you wish to ensure what you are sending is acceptable, or you wish to submit the proof of your no claims discount online then all you need to do is click on the Octagon proof of no claims page, read the instructions and follow the steps.
In case you wish to submit your proof request via email then simply draft a mail mentioning your details and send it to Octagon customer service email address [email protected]. In case you wish to send your proof in written then feel free to deliver the same to Octagon customer service contact address
NCD Proof, Octagon Insurance Services, Europa House, Midland Way, Thornbury, BS35 2JX
The service staff will revert back as soon as possible. Alternatively, you can also request your proof of No Claims Discount by simply clicking on the Octagon proof of No Claims Discount page. Please make sure you enter the correct details for the better performance of the team to render the services faster. The team will be happy to assist you and provide you with the best possible services.
Octagon Insurance Direct Debit Services Contact
There are customers who make payments on monthly basis but in case you wish to change the direct debit date, pay for the policy you hold in full, change payment details or sign your credit agreement then feel free to get in touch with the Octagon Premium Credit team on Octagon insurance direct debit services contact number 0344 736 9836 for which the service staff will be happy to assist you and guide you in the right direction.
Octagon also offers the online service to manage your Premium Credit Account, for which you simply have to click on the Octagon Premium credit link, through Premium Credit page and login to your Premium account. You can also make a payment and sign your credit agreement with the help of the options available on this link page.
There are two categories of customer?s namely personal customers and business customers and if you have any questions regarding the same then Octagon offers the FAQ?s facility for all to make it convenient for you to get the answers to your queries.
- If you are a personal customer and you have any queries regarding the account then simply click on the Octagon personal customer?s page. In case you think your query is not listed on the link then feel free to use the contact details given in this Contact page. The team will be happy to assist you and provide you the information that you need.
- If you are an Octagon business Account holder and you have any queries regarding your account and other related information then feel free to click on the Octagon business account link, and in case you wish to get in touch with one of the representatives then the contacts will be available on the Octagon contact us. Do not hesitate to discuss your concern in detail; your cooperation will be helpful for the team to provide the relevant information to you.
Octagon Insurance Helpline
Octagon customer service is here to help you in case you have or had a policy with Octagon insurance before. You have an option to amend your policies and if you need detailed information regarding car insurance and van insurance amendments which includes change in address or vehicle, or in case due to any reason you wish to cancel the policy that you hold, simply call on the Octagon insurance helpline 0344 561 4615 for which the Octagon opening hours will be from 09:00 AM to 05:30 PM from Monday to Friday and from 09:00 AM to 04:00 PM on every Saturday. The customer service staff will be happy to guide you and help you with the general queries.
In case you find it convenient to submit your change request online then you simply have to click on this page, log in to your account and in case you do not have an account then you need to register and create an account. After logging in you will be able to manage your details online in a faster way. Alternatively, if you wish to send the details change request or you wish to send your enquiries via email then draft the email mentioning your essential details, concerns and queries and send it to the Octagon insurance email address. After full and final submission, one of the best Octagon team members will get back to you as soon as possible and confirm your changes. The first priority of Octagon customer service team is the customers and therefore, your queries and concerns will be managed efficiently.
Octagon Vehicle Breakdown Service Phone Number
Breakdown is no more an issue as the best and efficient staff has been appointed by Octagon UK to provide the customers the best vehicle breakdown services. If you have purchased Octagon?s breakdown cover policy and you need assistance due to vehicle breakdown then the best team is just a call away. All you need to do is, dial Octagon vehicle breakdown service contact number 0344 561 4616 from your telephone and get the help you need. This is 24 hours a day and 7 days a week service so feel free to call the team at anytime you need their assistance for your car or van breakdown.
In case the lines are busy or due to any issue you are not being able to make contact on the above-mentioned number then simply call on the Octagon vehicle breakdown service helpline number 0120 671 4819 for which the service staff will be happy to assist you.
Octagon Claims Helpline Numbers
There are other optional extra claims being offered by the octagon UK company and the following helplines will be of help to you in order to get in touch with one of the Octagon customer care representatives:
- For any queries related to the Octagon extended personal accident cover service you need to make a call on Octagon claims helpline number 0370 241 4539 for which the Octagon opening hours will be from 09:00 AM to 05:00 PM from Monday to Friday. Please note that the lines will be closed on bank holidays.
- For any information regarding Octagon Legal Expenses and Replacement Vehicle cover the service staff will be available to take your calls on Octagon claims contact telephone number listed for the existing claims above under the Octagon insurance customer service The staff will be available for 24 hours a day and 7 days a week to provide you assistance and information that you need.
- If you are an existing policy holder and you need information regarding lock keys then simply call on the Octagon claims customer service team contact number 0344 381 4541 for which the service providers will be happy to assist you for 24 hours a day and 7 days a week.
- In case you have any queries regarding the third party, fire and theft policies with windscreen cover then just dial the Octagon claims helpline telephone number 0344 381 4529 for which the best service providers will be available from Monday to Friday and the Octagon opening hours will be from 09:00 AM to 06:00 PM. Please note the helpline will be closed on bank holidays.
- Octagon, in addition, offers the tools in transit service and to know about the service in detail you can get in touch with one of the best Octagon customer care representatives on Octagon claims helpline number 0344 381 4570 for which the staff will be available to take calls from Monday to Friday, from 09:00 AM to 05:00 PM and the lines will be closed on bank holidays.
Feel free to talk to the representatives regarding the above listed additional benefits and policies. In order to know more about making a claim, simply visit the Octagon claims web link, for detailed information.
Octagon Business Opportunities Contact Email
Being one of the best companies all around the United Kingdom, Octagon is always interested in the nest and new marketing and business opportunities prevailing in the market. Your ideas and suggestions are valuable to the team and if you do have any ideas and suggestions then please send them via email to Octagon business opportunities email address [email protected]. The team will appreciate your kind efforts to send them the ideas and suggestions to improve the business.
Octagon Insurance Certificate
If you are existing car insurance or van insurance policy holder and you need a replacement copy of your certificate then Octagon UK offers online request facility for all the customers. It is the easiest and fastest way to make a request for the certificate. All you need to do is, click on the Octagon insurance certificate link, and follow the instructions on the page. The information will help you make a request for the replacement copy of your certificate in few minutes. In case you are not able to do the same then feel free to get in touch with the Octagon customer service team via telephone number listed for all type of general queries.
Octagon FAQ?s
- The best, quickest and easiest way to get your query resolved is through the Octagon FAQ?s service being offered by the team. In case your query is regarding the Octagon Car Insurance then simply click on the Octagon FAQ?s link. There are a number of questions listed in accordance to the most commonly and frequently asked questions in which you will get detailed information regarding car insurance quote, payments, no claim discount, your policy, my octagon services, claims, and other relevant questions that will be helpful for you. In case you are not satisfied with the answers or there is something else you wish to know about, simply contact the Octagon customer service team.
- If you are a van insurance policy holder or if you are interested to buy the van insurance and you have queries regarding the same then visit the Octagon van insurance FAQ?s link, in which you will get information related to van insurance quote, payments, no claim discount, your policy, my octagon services, claims, and other relevant questions that will be helpful for you to get the necessary information that you need. But in case you think your query is not listed in the link page or you wish to directly get in touch with one of the Octagon customer service representatives then feel free to contact the team via other modes available.
Contact Octagon through social media- Facebook, Twitter & other apps
Octagon Insurance Service offers the best insurance for private van, commercial van and private car. The company provides service to around 200,000 insurance customers from the call center based in the United Kingdom. Octagon customer service team thinks that the customers are the most important element of their company and therefore, they believe in rendering the best services to all the customers who get connected with the company and also, the products are designed with flexibility in accordance to the customer?s needs and wants.
You can either buy the products online or you can take the help from one of the Octagon UK customer service representatives who will take you through the quote process over the phone.
- Octagon Website
http://www.octagoninsurance.com/
- Octagon Facebook
https://www.facebook.com/OctagonInsuranceServices/
- Octagon Google Plus
https://plus.google.com/u/0/102543705857355918682/posts
- Octagon Twitter
https://twitter.com/octagonbroker
- Octagon Login To My Octagon Account
https://secure.octagoninsurance.co.uk/InsuranceQuote/portal/portallogin.htm
I do not want to renew my policy. money from direct debit.
I have been with octagon for years, recently I bought a new car and wanted to renew my insurance with them , I was given a quote of over ?200 a month considering I was only previously paying just over ?50 AND WITH A 9 YEARS NO CLAIM , so I had to unfortunately had to cancel as I could not pay that much a month, the rep on the phone was nice until I said I wanted to cancel then I was brushed aside she then put me through the cancellation team who didn’t even try to keep me , then I receive a letter to say I owe ?122 and if I didn’t pay with in 7 days it would be sent to a debt collection agency, firstly they could ring me or text me for the money , I did agree to pay on the 28th when I got paid, I feel their is no costumer loyalty and you didn’t care if I left then send me what I feel is a threatening letter ,
Hi I really need my no claims.s certificate from a few years back to my email addresses this should work.