There are a number of ways to get in touch with the best PDSA customer service team which means you can contact the team members telephonically, by emailing, writing to the team or visiting one of your local PDSA Pet Hospital or PDSA charity shop. Other than these, the best, fastest and easiest way to get your query resolved is the online mode. In case you have any general queries regarding the services being rendered by the PDSA UK members, call on PDSA free contact number 0800 917 2509? (free number on contact us page). This is the National enquiry helpline for all the customers in order to get the necessary information that you require.
Direct PDSA ?UK Contact Numbers
|PDSA Customer Service||0800 917 2509
|PDSA Customer Care Staff Contact Number (current PDSA client helpline)||0800 731 0502
|PDSA Donations Customer Service Telephone Number||0800 019 9166
|PDSA Assistance (Volunteers helpline)||0800 854 194
|PDSA Fundraising Contact Number||0800 508 8323
|PDSA Petsurance Services||0333 234 0599
|PDSA Complaints Department Contact Numbers||0800 019 9166 (fundraising and marketing activity complaints)
0300 999 3407 (Fundraising regulator)
0808 164 5055 (PDSA Veterinary Complaints)
PDSA opening hours
|Customer support||09:00 AM to 05:00 PM, from Monday to Friday|
|Petsurance support||08:00 AM to 06:00 PM from Monday to Friday, and
from 09:00 AM to 02:00 PM on Saturday
PDSA Customer Care Staff Contact Number
In case you are a current PDSA client and you have been affected by the changes taken place in PDSA, the use the PDSA dedicated contact form which is available on the PDSA link. All you need to do is, open this link, and fill in the necessary details correctly and click on the NEXT option available in the end of the page. You will be guided further for which you simply have to keep following the instructions and finally submit your concern. The team will be happy to assist you and guide you well.
In case you need assistance for your own pet and you need to discuss the same with one of the PDSA customer care representative, then you need to call on PDSA customer care staff free contact number 0800 731 2502 (here) for which the PDSA opening hours will be from 09:00 AM to 05:00 PM, from Monday to Friday and in case you wish to know if you are eligible to use the veterinary services then click on the PDSA eligibility calculator link.
PDSA Donations Customer Service Free Number
If you wish to render your kind support with regular or occasional donations and you need to discuss the same with one of the PDSA donations customer service team member then feel free to call on PDSA donations customer service free telephone number 0800 019 9166 (here) for which the PDSA customer service team will be happy to assist you. In case you wish to give a donation online today, then feel free to visit the PDSA donations link and as soon as you open this link, you will get the information that will be helpful for you make sure you read all the information available on the page and click on the Donate Today option available on the top of the page.
You can also visit the nearest PDSA shop and donate there. For further details, you need to click on the PDSA donation customer contact link. The team will be obliged for your donations as it will be beneficial for them to render better services.
PDSA Assistance Free Number
In this busy schedule it is hard for anyone to take out some extra time for rendering their services to various charitable organizations and the team totally understands the same but in case you are willing to join the PDSA team and you wish to be a volunteer to render your services then feel free to discuss the same with the best PDSA customer service representative on PDSA assistance contact phone number 0800 854 194 (here) for which the member will be happy to assist you with your queries and provide the necessary information that you need.
The online form is same for all the services so you simply have to click on the PDSA assistance contact link and fill the necessary details and be a part of the best veterinary team. Use this form to participate in rendering the services for which a dedicated adviser will get back to you as soon as possible. The adviser tries to resolve all the queries within 24 hours from Monday to Friday.
PDSA Fundraising Contact FreePhone
PDSA customer service team is happy and thankful to all the volunteer fundraisers who have helped them to care for over 470,000 pets every year. This could not have been possible without the support of the volunteer fundraisers and in case you have any other great ideas then feel free to give PDSA UK team a call and discuss the same. The team appreciates great ideas and valuable feedback from all the supporters. To get in touch with one of the best and dedicated PDSA team representatives in order to discuss the great ideas, you need to call on PDSA fundraising contact number 0800 508 8323 (here) for which the service team will happy to discuss your valuable and innovative ideas to make a better place for living for all the pets. You can also give your ideas online by clicking on the PDSA fundraising contact online link. All you need to do is, fill in the correct details, and the team will get back to you as soon as possible.
PDSA Petsurance Services
PDSA provides the best pet insurance for your little family-member and in case you have any queries regarding the PDSA petsurance policy that you have or you wish to make a claim for your policy, simply contact the dedicated PDSA staff on PDSA petsurance services contact telephone number 0333 234 0599 for which the PDSA opening hours will be from 08:00 AM to 06:00 PM from Monday to Friday, and from 09:00 AM to 02:00 PM on Saturday.
In case you wish to send your query regarding your PDSA petsurance or you wish to request a claim for your existing policy in written, feel free to send the same on PDSA petsurance services contact address
PDSA Pet Insurance, The Connect Center, Kingston Crescent, Portsmouth, PO2 8QL
The team will get back to you as soon as possible.
PDSA Complaints Customer Service Contact Number
PDSA aims at providing the best services to all the customers and their pets but there may be a possibility that you are not satisfied with the services or you wish to report a misbehave or any other such issue, in such a case PDSA has appointed the best PDSA complaints customer service team in order to handle all your concerns and disputes and provide a relevant solution for the same as soon as possible. The team members will appreciate your valuable feedback as it will help the team in improving the services in future. Following information will make it convenient for you to make a complaint or give your valuable feedback:
- PDSA team takes all the complaints seriously which are related to the fundraising and marketing activities and the team tries to resolve the same speedily in order to satisfy all the volunteers, customers and supporters. You simply have to contact the PDSA complaints customer service team members to discuss the issue directly on PDSA complaints customer service contact number 0800 019 9166 (here) or you can send your issue via online email form which is available on the PDSA complaints customer service link. Make sure you enter the correct details so that the team can give the resolution quickly. In case you wish to send your concern in written, feel free to send it to PDSA complaints address
Head of Customer Service, PDSA, North Hylton House, North Hylton Road, Sunderland, SR5 3AD
The team will be happy to assist you and provide the best solution to your concern.
- There are various documents available online for your reference and convenience to follow any procedure. To download the fundraising promise file, click on the PDSA forms download link, to download the complaints procedure file, simply click on the PDSA complaints procedure link. These two documents will be of help to you if you wish to make a complaint.
- In case you are not satisfied with the resolution given to you by the PDSA complaints customer service team then you can refer the matter for detailed and further investigation to the Fundraising regulator for which you need to call on PDSA fundraising advisor contact number 0300 999 3407. Click on the PDSA fundraising regulator complaints link in order to make a complaint or else click on the PDSA fundraising regulator online complaints form link. Make sure you enter the complete and correct details in order to get better resolution faster. You will have to attach some supporting documents in regard to your complaint and in case you wish or need to send some additional document then send it to PDSA email address [email protected].
In case you have any complaints regarding the PDSA Veterinary services and you wish to report the same, then firstly it is advisable for all to make a complaint in the nearest PDSA Pet Hospital where you pet had been treated as the staff there placed ate the best in rendering the services and assisting you with the best solutions to your concerns. You can locate the nearest PDSA Pet Hospital?s contact number on your terms and conditions. As soon as you call on the given contact number, you need to ask the operator to join the call to the PDSA client service manager and the client manager will be happy to discuss the concern with you and give you a relevant solution for you complaint.
In case you think your complaint is left unsolved then feel free to fill in the exact details on the PDSA complaints online form, for which the complaints department team will get back to you and will be happy to assist you as soon as possible. In case you prefer to send your complaint in written then send it to PDSA complaints address
PDSA, Veterinary Client Services, Prospect House, North Hylton Road, Sunderland, SR5 3AD
The team members will response as soon as possible. If you wish to talk directly with one of the best PDSA complaints team members, feel free to give a call on PDSA complaint contact number 0808 164 5055 (here)for which the staff will be happy to assist you and provide the best solution.
In case you have a complaint regarding PDSA retail store, then it is advisable for all to visit the store in the first instance, and raise your concern in the store itself. In case your complaint remains unsolved, you can send your complaint in written to PDSA complaints department address
Retail Operations, PDSA Head Office, Whitechapel Way, Priorslee, Telford, Shropshire, TF2 9PQ
This service is available online for which you need to have access to the internet. PDSA customer service team has designed the site in accordance to the convenience of the customers to get the maximum information online faster. The PDSA FAQ?s page has all the questions that you can ask and the main aim is to provide the best information to all the seekers. A list of common and most frequently asked questions has been given on the PDSA FAQ?s link?for which you simply have to visit the page, select the relevant query you have and get instant answers and assistance. The FAQ?s are accessible from anywhere at any time in accordance to your convenience. In case you are in need of some additional information or you think your query is not listed on the PDSA FAQ?s link page then feel free to use the other communication modes available.
Contact PDSA through social media- Facebook, Twitter & other apps
In case you have any queries regarding home and business collection boxes and PDSA help for Pets, you can send your concern in written to PDSA customer service address
National Customer Service Center, Prospect House, North Hylton Road, Sunderland, SR5 3AD
The team will be happy to guide you and provide the best information you need for better understanding.
PDSA has been founded in the year 1917 by animal welfare pioneer whose name is Maria Dickin CBE, and this organization is the best and leading UK?s veterinary charity. The best PDSA customer service team is appointed in around 48 Pet Hospitals to provide the best and free veterinary care to the injured and sick pets which are a beautiful part of your family. The organization provides free services and promotes responsible pet ownership. It is your and the team’s responsibility to take care of your pet and give them a happy life to live.
- PDSA Website
- PDSA Facebook
- PDSA Instagram
- PDSA Twitter
- PDSA LinkedIn
- PDSA YouTube
- PDSA Direct Pinterest
- PDSA Flickr
- PDSA Google Plus
- PDSA Donation
- PDSA Find Your Local PDSA
- PDSA Sign-Up
- PDSA Education Center
- PDSA Press Office