American Express has its registered office in UK serving millions of customers. It offers various products and services such as insurance & travel, merchant service, International money transfer, membership reward plan etc. They offer number of cards such as charge cards, credit cards, business and corporate cards etc. You can get assistance related to these services by calling American Express customer service number 0800 917 8047 if you live in UK otherwise call?+44 127 369 6933.
American Express contact numbers
|Helpline||UK Contact numbers|
|Lost card reporting
Platinum cashback card customer service
Gold business credit card support
Express reward credit card customer support
Costco true earning card customer support
Gold credit card customer support
Green credit card customer support
Consumer card complaint support
|0800 917 8047|
|Online card account management
American Express card customer support
Basic business charge card customer support
|0800 917 8045|
|Platinum charge card customer support||0800 917 8054|
|Platinum travel card customer support||0800 032 7725|
|Gold charge card customer support||0800 917 8050|
|Centurion card customer support||0808 100 5050|
|?Travel insurance quote||0800 028 7573|
|Nectar Credit card customer service||0800 917 8015|
|British Airways ?card customer service||0800 917 8020|
|?Nectar business credit card support||0800 917 8014|
|Blue card customer support||0800 917 8049|
|RED||0800 917 8012|
|Starwood preferred guest credit card support||0800 917 8019|
|Platinum business charge card customer support||0800 032 7106|
|Gold business charge card customer support
Green business charge card customer support
|0800 917 8043|
|Travel enquiries||0800 032 7233|
|Platinum business credit card support||0800 917 8224|
|?Travel emergency assistance||0203 126 4134|
|For filing claims||0203 126 4135|
|Repayment protection||0800 700 707|
|Pet insurance sales support||0800 038 0846|
|?Customer support for pet insurance claims||0330 123 1924|
|Protection claims support||0129 372 5800|
|Card defence support||0208 865 3111|
|Defence premium support||0800 030 4714|
|My Essential customer support||0800 022 4355|
|Global Assistance||0203 126 4113|
|Lost traveller cheques||0800 521 313|
|Membership rewards||0800 917 8053|
|Merchant customer support||0800 032 7216|
|Card acceptance||0800 339 911|
|Merchant service authorisations||0208 551 1111|
|Dispute handling||0800 032 4744|
|?Corporate card customer support
Corporate card complaint support
|0800 917 8031|
|Platinum corporate card support||0800 032 7646|
|British Airways corporate card||0800 917 8016|
|International currency card complaint support||0800 032 7291|
|FX International Payment complaint support||0800 085 3456|
|Business travel account complaints||0800 917 8237|
|CPS complaint support||0800 917 8208|
|V Payment complaint support||0800 917 8223|
|Merchant complaint services||0800 032 7216|
|Travel Insurance complaints||0173 781 5227
0800 032 3712
|Card defence complaint number||0208 865 3111
0127 357 6109
|Pet insurance complaint support||0330 123 1924|
|Gadget & possession insurance complaint number||0173 781 5913|
|International Health insurance complaint||1 866 320 4023
1 813 775 0244
|PPI complaints||0800 032 3712|
|Gift Card complaint number||0127 369 3455|
American Express opening and closing timings
|Lost & Stolen card department||24 hours|
|Online card account management||24 hours|
|Charge Card customer services||24 hours|
|Credit Card customer services||24 hours|
|Travel service support||9am-5pm from Monday to Friday|
|Business credit card customer service||24 hours|
|Emergency travel assistance||24 hours|
|Claims assistance||8am-8pm from Monday to Friday
8am-5pm on Saturday
|?Pet insurance sales support
Customer service pet insurance claims
|8:30am-6pm from Monday to Friday|
|Protection claims support||8:30am-5:30 pm from Monday to Friday|
|Defence Premium support||8am-8pm from Monday to Friday
9am-5pm on Saturday & Sunday
|My Essential customer support||8am-8pm from Monday to Friday
8am-5pm on Saturday
|Global Hotline assistance||24 hours|
|Lost traveller cheque assistance||24 hours|
|Membership reward assistance||7am-11pm from Monday to Sunday|
|Merchant service support||8am-6pm from Monday to Friday
9am-5pm on Saturday and Bank holiday
|Disputes of card member
Card acceptance support
|8am-5pm from Monday to Friday|
|Merchant service authorisation||24 hours|
|Corporate card customer support||24 hours|
American Express lost card
Your lost or stolen card can be easily reported to American Express on phone. You just have to call American Express lost card number +44 800 917 8047 to give the necessary details. For customers living abroad, the stolen card number is +44 127 369 6933. ?These numbers can be called upon anytime as their accessibility is 24 hours.
American Express manage account online
You can manage your account online with the assistance of customer support team of American Express. American Express manage account online assistance number is+44 800 917 8045. You can call them as per your convenience without any hesitation as they are available 24 hours. If you are living outside UK, the assistance number is +44 127 369 6933. You can get any kind of assistance related to your account easily from service team.
American Express charge card customer care
- American Express charge card customer service is available all the time for their customer’s help. If you are Platinum charge card holder and facing issues related to that, you can call American Express platinum charge card number +44 800 917 8054.?
- The service representative will listen to your problem and will suggest best solution to you. If you are abroad customer, you can call on American Express abroad number +44 129 382 0925
- For Platinum travel card holders, the American Express platinum travel card number for your assistance is +44 800 032 7725. It will resolve all your issues and you can enjoy your services.
- The customers living outside UK can call the American Express abroad number for their queries. You need to choose option 1 for Platinum travel card related queries. American Express card customer care number +44 800 917 8045 can be contacted for issues related to American express charge card.
- They have separate assistance number for customers living in other countries. They need to call +44 127 369 6933. The American Express gold charge card customers can seek assistance by calling on American Express gold charge card customer care number +44 800 917 8050.
- This number is for UK residing customers, other ones can call on +44 127 369 6933. The Centurion card holders can get all kind of help from American Express centurion card number +44 808 100 5050. These holders if living outside UK need to call American Express charge card customer care number?+44 127 366 7272?for resolving their issues.
American Express credit card number
- American Express credit card customer service numbers are accessible 24 hours. The Platinum cash back credit card holders need to call American Express platinum cashback credit card number +44 800 917 8047?for their queries related to card. The abroad customers need to call on different number +44 127 369 6933 for handling their card issues.
- There are Nectar Credit cards offered by American Express. These card holders can get help from American Express nectar credit card number +44 800 917 8015.
- The Non resident UK ?customers can call +44 127 357 6904?for card assistance. There are British Airways American Express card customers who can seek help by contacting American Express british airways card number +44 800 917 8020.
- The non resident customers can call on +44 127 357 6445. The express reward credit card holders can solve their problems on phone easily. They need to call American Express credit card number +44 800 917 8047?and for outside UK customers the number is +44 127 369 6933.
- ?There are Costco true earning credit card and blue credit card holders who may face different issues. The American Express Costco true earning credit card number is +44 800 917 8047 for solving costco true earning card holder’s issues and for solving blue card issues the number is +44 800 917 8049.
- The abroad customers can call +44 127 369 6933 if they are holding Costco credit card and +44 127 357 6576 if they are blue card holder. If you possess Gold credit card and facing lot of problems, you can contact American Express gold card customer care number +44 800 917 8047.
- The same number can be used by Green credit card holders for resolving their queries. If customers live in country other than UK, then abroad customer care number +44 127 369 6933 can be used for assistance. For assistance related to American Express RED and Starwood preferred guest credit card, you need to call +44 800 917 8012 and +44 800 917 8019 respectively. If you are staying abroad, you need to dial +44 127 369 6933.
American Express business card services
For Platinum business charge card holders, the American Express platinum business card phone number +44 800 032 7106 can be called upon for handling card related issues. The abroad customers can call +44 203 024 7715 for their queries. The American Express gold business charge card holders may face many issues related to this card service. They can resolve it easily by calling American Express gold charge card customer care number +44 800 917 8043. If you are living outside UK, you need to call abroad service number of American Express i.e. +44 127 369 6933. ?These gold charge card service number can also be used by Green business charge card holders. The basic business charge card holders can handle their problems by calling American Express business card service number +44 800 917 8045. The non resident UK customers can use the abroad number +44 127 369 6933. ?The number for local Platinum business credit card holders is +44 800 917 8224. Likewise abroad customers can call on same number as used by basic business credit card holders. This abroad number can also be contacted upon by Gold business credit card and nectar business credit card holders. The local Gold business credit card holders and nectar business credit card people can call +44 800 917 8047 and +44 800 917 8014 respectively.
American Express travel insurance customer service
If you wish to get travel insurance quote, you need to call customer service representative of American Express at +44 800 028 7573. The call on this number can be made between 9am-5pm from Monday to Friday. If you have queries related to travel or need any information, you can call American Express travel insurance customer service number +44 800 032 7233. This number is accessible between 9am-5:30pm from Monday to Friday. However, the abroad customers can contact American Express at +44 129 382 6704. Any emergency situation can be handled by calling American Express emergency number +44 203 126 4134 which is available 24 hours. However, for filing claims, you need to call American Express travel insurance claim number +44 203 126 4135. The timings for filing claims are between 8am-8pm from Monday to Friday and between 8am-5pm on Saturday. Alternatively, you can contact insurance team by mail. You need to write a letter and send it at following address:
American Express Travel Insurance, c/o Axa Travel Insurance, The Quadrangle, 106-118 Station Road, Redhill, RH1 1PR
In case you wish to get repayment protection, you can get it easily between 9 AM-5 PM?from Monday to Friday by calling on +44 800 700 707.
American Express pet insurance UK
You should feel free to contact American Express for your queries related to pet insurance. For filing claims the customer service of American Express can be called upon at American Express pet insurance UK number +44 330 123 1924. This number is accessible between 8:30am-18 pm from Monday to Friday. For queries related to Pet insurance sales, the contact number is +44 800 038 846? which is available between same timings. The Pet insurance support team is also accessible by writing a letter at following address:
American Express Pet Insurance, Pinnacle House, Customer Services Department, A1 Barnet Way, Borehamwood, Herts, WD6 2XX
Similarly, you can also send an email to solve your issues. The email address for resolving pet insurance enquiries is?[email protected]?. The protection claims can be asked for by dialing +44 129 372 5800?which is a customer support number. This number has certain timings within which you need to make a call. The time period is between 8:30am-5:30pm from Monday to Friday. The card defence service contact number is +44 208 865 3111?which is available 24 hours. The American Express global assistance number is available for customers 24 hours. The number which you need to call is +44 203 126 4113. ?Identity Defence Platinum customer service of American Express can be contacted on number +44 800 022 4355 between 8am-8pm from Monday to Friday and between 8am-5pm on Saturday.
American Express lost traveller cheques
Your lost or stolen traveller cheques can be found out by calling American Express lost traveller cheques number +44 800 521 313. This number is for local customers and for other customers the number is +44 127 357 1600. The time has no condition for this number. You can call them as per your convenience.
American Express membership reward credit card
The membership reward programme of American Express can be accessed by calling at American Express membership reward credit card number +44 800 917 8053. This number can be used for resolving all queries related to membership. The abroad customers can call on other number provided by American Express i.e. +44 127 386 3863. The call can be made between 7am-11 pm on any day and any time.
American Express merchant services contact
The customer support for merchant services can be called upon at American Express merchant service contact number +44 800 032 7216. The abroad customers must call on different contact number +44 127 367 5533. The call timings are between 8 am-6 pm from Monday to Friday and between 9 am-5 pm on Saturdays and bank holidays. For getting authorizations, you need to call +44 208 551 1111?which is available for 24 hours. For card acceptance and discussing dispute related to any card member, the numbers are +44 800 339 911 and +44 800 032 4744 respectively. ?The abroad customers can raise their dispute through American Express card dispute number +44 127 357 6643. The call timings for both card acceptance and dispute forum are between 8pm-5pm from Monday to Friday.
American Express corporate card customer care number
The basic corporate card customer service can be called at 24 hour customer service number +44 800 917 8031. The card holders must be UK resident for calling this number. The abroad card holders can call on customer support number +44 127 362 2600,?if they have any queries related to corporate card. ?The UK platinum corporate card holders can contact American Express corporate card customer care number+44 800 032 7646 if they need customer support in this matter. For non-UK customers the American Express corporate card contact number is +44 127 372 1010 for resolving the card queries. The British airways corporate card related queries can be managed through customer service number +44 800 917 8016 for UK customers. The abroad number provided by American Express is +44 127 368 9955?that will manage all your card queries.
American Express complaints UK
It is not necessary that you will always be satisfied with the services of American Express. You can complaint them for their negligence and they will take it positively. There is a formal procedure for filing complaint to American Express. If you have any complaint related to consumer credit and charge card, and Centurion card, you need to call American Express consumer complaint number +44 800 917 8047 or +44 127 369 6933. The complaint can also be filed in written form by sending it to following address:
American Express, Department 333, 1 John Street, Brighton, East Sussex, BN88 1NH
The international currency card holders can handle their grievances by calling American Express international card services number?+44 800 032 7291. The Non-UK card holders will need to call +44 127 386 8900. Otherwise, you can write a letter to file complaint at following address:
American Express, Dept 45, Telecom House, 125 – 135 Preston Road, Brighton, East Sussex, BN1 6AG
American Express FX international payment customers can file their complaint by calling +44 800 085 3456. If they wish to file written complaint, they need to send it at:
American Express, 1 John Street, Brighton, East Sussex, BN88 1NH
The complaints related to corporate cards, Corporate purchasing solution, business travel account,and V payments can be filed on phone and through mail. If you wish to file it through phone, you need to call +44 800 917 8031 for corporate card members, +44 800 917 8237 for business travel account people,+44 800 917 8208 for CPS customers, +44 800 917 8223 for V payment customers living in UK. The customers not residing in UK need to call abroad number i.e.+44 127 362 2600, +44 127 357 1571, +44 127 360 7000, +44 203 027 3252 respectively for corporate card, business travel, CPS and V Payment customers. The complaint can also be filed in written form. Following are the addresses for different card holders:
Corporate Card Members, American Express, 1 John Street, Brighton, East Sussex, BN88 1NH ?
Business Travel Account (BTA) holders,?American Express, 1 John Street, Brighton, East Sussex, BN88 1NH
Corporate Purchasing Solution (CPS) holders,?American Express, 1 John Street, ?Brighton, East Sussex, BN88 1NH
V Payment holders ,?1 John Street, Brighton, East Sussex, BN88 1NH
The UK merchants can file a complaint by dialing +44 800 032 7216 and non UK merchants need to call on?+44 127 367 5533? for resolving their complaints. The postal address for handling merchant complaints is:
American Express Payment Services Limited, Merchant Services, 1 John Street, Brighton, East Sussex, BN88 1NH
There are separate insurance complaint departments for listening to the grievances of customers. The travel insurance complaints related to claims or policy can be filed by calling American Express travel insurance complaints number?+44 ?173 781 5227. The complaint can also be filed through email or postal mail. The complaint email address is?[email protected]?and postal address is given on this page. The sale of travel insurance policy may involve some issues. These issues can be resolved by calling at?+44 800 032 3712 or sending an email at [email protected].
The complaint regarding pet insurance policy and claims or services can be forwarded on email address?[email protected]. You can also make a call for filing your complaint on American Express pet insurance UK number +44 330 123 1924. The grievances related to sale of pet insurance policy can be informed on number +44 127 357 6109?and on email?[email protected]?. The postal addresses for sending a written complaint is given on this page.
The complaint procedure related to Gadget & possession insurance includes making a call on American Express gadget insurance claim number?+44 173 781 5913?or writing an email at?[email protected]. If you wish to send a written complaint, the postal address is :
Inter Partner Assistance SA, The Quadrangle, 106-118 Station Road, Redhill, Surrey RH1 1PR, UK
The complaints regarding American Express identity defence platinum can be filed by customers in three ways. One way is to make a call on +44 800 030 4714, second way is to send an email at?[email protected]?and the third way is to file it online by filling a form at this link. The international health insurance complaint support details are given on this page.
The customers can forward their card defence complaint related to receipt of product and service at American Express card defence number +44 208 865 3111. The email or post option can also be used in this case. The email address is?[email protected]?. The postal address for filing complaint related to product or service is given on this page. The dissatisfaction may also arise in case of sale of product. You can complain about it on phone by calling +44 127 357 6109 or sending an email at?[email protected]?.
The complaints regarding PPI can also be filed through phone, email and post. The American Express PPI complaint number is +44 800 032 3712 or +44 127 357 6109 for UK & non UK customers respectively. The email address is?[email protected]?and postal address is:
American Express Services Europe Limited, 1 John Street, Brighton, East Sussex, BN88 1NH
If you are a gift card holder and having issues with American Express, you need to call American Express gift card complaint number +44 127 369 3455. Here also you are provided option to file complaint in written form at following address:
American Express, Department 333, 1 John Street, Brighton, East Sussex, BN88 1NH
If you are confused about the complaint number, you can contact general complaint number +44 800 917 8047 or +44 127 369 6933? and raise your grievances.
Your complaint will be resolved within 3 business days. However, complexity of the complaint will decide time period of settling the complaint. If it is not resolved within 3 days, you will be informed about the delay. If you are not satisfied with the decision of American Express complaint team, you can go to Financial Ombudsman that can be contacted at +44 800 023 4567 or +44 300 123 9123. For abroad customers, the contact number is +44 207 964 0500.?You can also file complaint on email?[email protected]?.
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