AXA is a biggest UK insurance company that is specialises in providing car, home, travel, landlord, healthcare, van, business and international health cover insurances etc. Their vision is to create value for money and offering excellent customer services. The customer service team of AXA can be accessible easily at AXA customer service number 0330 024 1235 for your queries. During 2016, it was awarded Feefo gold trusted merchant accolade.
AXA contact numbers
| Helpline | UK contact numbers |
| Car Insurance?
Customer service,Breakdown cancellations Customer service Ireland Sales Enquiries No claim discount enquiry Finance & Payment enquiry Claims support Emergency assistance of breakdown Windscreen repair support |
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| Home Insurance
Customer support & complaints Claims support Legal expense claim Home assistance Finance enquiries Claim Complaints |
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| Travel Insurance
Customer Support & complaints Medical and repatriation assistance Claim support & complaints Legal expense claims Finance queries
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| Business Insurance
Customer service, cancellations & complaints Sales enquiry support Finance & payment queries Claim complaints
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0330 159 1508 |
| Shop Insurance
Customer support, cancellations & complaints Sales Enquiries Finance & Payment queries Renewal service Claims support |
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| Landlord Insurance
Customer support, cancellations & complaints Sales Enquiries Claims support |
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| Van Insurance
Customer support, cancellations & complaints Sales enquiries Finance & Payment queries Claims support Windscreen repair & replacement support Breakdown assistance Claim complaints
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0330 159 1509 |
| Professional Indemnity existing claim | N/A |
| Public liability insurance claim
Employer’s liability insurance claim Business Equipment claim |
0345 600 2715 |
| PPP Healthcare complaints
Private medical insurance contact First health care insurance contact |
0800 132 203 |
| Dental insurance contact | 0800 206 1781 |
| Cashback contact | N/A |
| Cancer cash cover | 0800 158 3089 |
| Business health insurance contact support | 0800 389 7413 |
| Employee health & wellbeing plan | 0141 553 5000 |
| International health insurance | 0189 259 6418 |
AXA opening & closing timings
| Car insurance customer support
Car Insurance sales enquiry service Breakdown cancellations Home insurance customer support Home Insurance policy complaints Travel Insurance customer service Travel insurance policy complaints
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, |
| Car insurance Ireland customer support | ,
Closed Sundays and Bank Holidays. |
| Car Insurance no claim discount service | ,
, |
| Car insurance Finance & payment queries
Home insurance finance & payment queries Travel insurance finance & payment queries |
Monday to Friday 8am to 8pm,
Saturday 9am to 5pm, Sundays and Bank Holidays Closed |
| Car insurance New claims
Car insurance windscreen repair & replacement Car insurance breakdown assistance Home Insurance claims Home insurance legal expense claims Home assistance Emergency medical & repatriation assistance Van insurance windscreen & replacement Van insurance breakdown assistance |
24 hours |
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Car insurance existing claims |
Monday to Friday 8am to 5pm,
Saturdays, Sundays and public holidays closed |
| Home insurance claim complaints
Private medical insurance customer support AXA cancer cash cover AXA dental insurance support |
Monday to Friday 8am to 8pm,
Saturday 9am to 5pm |
| Travel insurance Legal Expense claims
Travel insurance claim complaints |
Monday to Friday 8.30am to 7.00pm and
Saturday 9.00am to 5.00pm Sundays and Bank Holidays closed |
| ?Business insurance customer service
Business insurance sales enquiries Business Insurance cancellations Shop insurance customer service Shop insurance sales enquiries Shop insurance renewals Shop insurance cancellations Landlord insurance customer service Landlord insurance sales enquiries Van insurance customer support Van insurance sales enquiries Van insurance finance & payment queries Van insurance policy complaints Van insurance cancellations |
Monday to Friday, 8am to 8pm,
Saturday, 9am to 2pm |
| Business insurance finance & payment queries
Business insurance claim complaints Shop insurance finance & payment queries Shop insurance complaints Landlord insurance complaints |
Monday to Friday, 8am to 5pm |
| Professional Indemnity new & existing claims
Public liability insurance claims Employer’s liability insurance claims Business equipment claims Landlord insurance claims Shop insurance claims Travel insurance claims Van insurance claim complaints |
Mon-Fri, 9am to 5pm |
| Business insurance policy complaints
Landlord insurance claims Van insurance claims AXA cashback |
Monday to Friday, 8am to 6pm |
| Landlord insurance cancellations | Monday to Friday, 8am to 5pm,
Saturday, 9am to 2pm |
| Business health insurance | Monday to Friday, 8:30am-5:30pm |
AXA car insurance UK phone number and contact address
The customer service team of AXA card insurance can be accessible between 8am-8pm from Monday to Friday and between 9am-5pm on Saturday. On Sunday and bank holidays the timings are between 10am-4pm. The AXA car insurance UK phone number is 0330 024 1158.? For contacting customer service of Northern Ireland, the timings are between 8am-8pm from Monday to Friday and between 9am-4pm on Saturday. The support team is closed on Sundays and bank holidays. The AXA car insurance Ireland number is 0289 002 0104. The car insurance sales number of AXA can be called upon between same timings as prescribed for AXA car insurance UK phone number. The AXA car insurance sales number is 0333 241 3545. There is no claims discount provision in AXA that can be availed by calling on AXA no claims discount number 0330 024 1157. Alternatively, they have provided fax number 0330 024 1261 and postal address for this service. The AXA customer service address is:
AXA Insurance, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL
AXA finance & payment services are open between 8am-8pm from Monday to Friday and between 9am-5pm on Saturday. You cannot make a call on Sunday and bank holidays as team is not available. The call can be made at 0330 024 1229. AXA breakdown cancellation number is 0330 024 1158 which is accessible between 8am-8pm from Monday to Friday, 9am-5pm on Saturday and between 10am-4pm on Sunday and bank holidays. AXA claims contact number 0330 024 1305 can be used for filing car insurance claims. You can also use this number in relation to existing claims. For new claims the call can be made anytime but for discussing existing claims call timings are between 8am-5pm from Monday to Friday. The abroad customers can call on +44 189 250 2799. AXA car insurance windscreen replacement number 0330 024 1306 can be contacted by you for repair or replacement work. The lines for this number are open for 24 hours. There is emergency breakdown number for UK 0800 197 1121 that works for 24 hours. You can call them for any kind of assistance in this matter.
AXA Home Insurance contact number
The queries related to home insurance service can be managed using AXA home insurance contact number 0300 024 1235. The availability timings of this customer service number are between 8am-8pm from Monday to Friday and between 9am-5pm on Saturdays. On Sunday & bank holidays the timings are between 10am-4pm. For filing claims, you can use the AXA home insurance claims number 0330 024 8086 which can be accessed anytime as per your convenience. You can also file claims using their email id which is [email protected] . The queries related to legal expenses and home assistance, you need to call 0330 024 1278 and 0330 024 1259 respectively. The contact number is available for 24 hours. AXA customer support team will handle your finance queries on phone between 8am-8pm from Monday to Friday and between 9am-5pm on Saturday. The phone lines are closed on other days. The number you need to dial is 0330 024 1239. Any kind of non-satisfaction can be raised by calling on complaint number related to home insurance. AXA home insurance complaint number is 0330 024 1277 that can be used for filing claims related complaints. The email address for complaint filing is [email protected] . The call is allowed between 8am-8pm from Monday to Friday and between 9am-5pm on Saturdays. The complaints regarding policies can be filed on number 0330 024 1235. The timings for call are same. The policy complaint can be filed on Sunday too between 10am-4pm.
AXA travel insurance UK
The customer service team of travel insurance is always available at your service. Your queries related to policies can be resolved by calling on AXA travel insurance UK number 0330 024 1307. You can dial this number between 8am-8pm from Monday to Friday and between 9am-5pm on Saturdays. If you are calling on Sundays or bank holidays, the timings are between 10am-4pm. If you wish to get emergency assistance regarding medical and repatriation, you can call AXA travel insurance medical emergency number +44 173 781 5626. The best part is this emergency service is available 24 hours. The travel insurance claims can be filed between 9am-5pm from Monday to Friday on AXA travel insurance claims number 0330 024 1308. You cannot use this number for filing legal expense claims. You need to dial separate number for this purpose. The AXA legal expense cover number is 0330 024 1309. This claim can be filed between 8:30am-7pm from Monday to Friday and between 9am-5pm on Saturdays. This number is closed on Sundays and bank holidays. Your financial queries can be handled by AXA support team between 8am-8pm from Monday to Friday and between 9am-5pm on Saturday at 0330 024 1229. ?For filing complaints related to policy and claims the contact number is 0330 024 1307 and 0330 024 1308 respectively.? The timings for policy complaint are between 8am-8pm from Monday to Friday, between 9am-5pm on Saturday and between 10am-4pm on Sunday and bank holidays. However, for filing complaints related to claims the timings are between 8:30am-7pm from Monday to Friday and between 9am-5pm on Saturdays. The lines will be closed on Sundays and bank holidays.
AXA business insurance contact number
The assistance related to business insurance services can be availed by calling AXA business insurance contact number 0330 159 1508 between 8am-8pm from Monday to Friday and between 9am-2pm on Saturday. For making business sales enquiries, the contact number is 0330 159 1520 and call timings are same as of customer service number. Your finance & payment queries related to business can be resolved by calling 0330 159 1525 between 8am-5pm. The cancellations related queries can be handled by calling AXA cancel number 0330 159 1508. The services may not be satisfactory with AXA insurance policy and claims. You can easily file a complaint related to policy and claims. For claim complaints, the contact number is 0345 366 5529 that can be filed between 8am-5pm from Monday to Friday. You will get an email option too for filing claim related complaints. The email address is [email protected] . The policy complaints can be sent at 0330 159 1508 between 8am-6pm from Monday to Friday.
AXA shop insurance
The customer support of AXA shop insurance can be contacted by calling at AXA shop insurance number 0330 159 1505. The timings for calling this number are between 8am-8pm from Monday to Friday and between 9am-2pm on Saturday. For making sales enquiries under shop insurance, the call can be made between same timings as allotted to customer support service. The sales enquiry number is 0330 159 1504. You need to dial 0330 159 1506 for asking finance and payment queries. The call can only be made between 8am-5pm from Monday to Friday. The policy renewals can be made through AXA renewal phone number 0330 159 1507 by calling between 8am-8pm from Monday to Friday and between 9am-2pm on Saturday. The same timings are applicable for making any policy cancellations. The number you need to dial is 0330 159 1505. This number can also be used for filing complaints in case you are not happy.
AXA Insurance claims contact
This contact number can be used for filing new professional indemnity claims as well as handling existing claims. The assistance related to new claims can be availed by making a call on AXA insurance claims contact number 0345 600 2715. Otherwise an email can be send at?[email protected]?. The call timings are between 9am-5pm from Monday to Friday. However, if you have queries regarding your existing claims, the call is to be made at N/A between 9am-5pm. The queries can also be send through email?[email protected]. ?For filing public liability insurance claim, the call need to be made at AXA public liability insurance number?0345 600 2715. The timings are same as of AXA insurance claims contact number. The email address is?[email protected]. You can dial same number for Employer’s liability insurance claim between same timings. For filing business equipment claim, you can dial same number but email address is?[email protected]. This email address can also be used for landlord insurance claims and commercial property claims.
AXA landlord insurance
The customer service number of landlord insurance can be called upon at AXA landlord insurance number 0330 159 1512. This number is available between 8am-8pm from Monday to Friday and between 9am-2pm on Saturday. The sales enquiries under landlord insurance can be made by calling 0330 159 1522 between 8am-8pm from Monday to Friday and between 9am-2pm on Saturday. If you wish to file landlord insurance claims, you need to dial 0345 600 2715 between 8am-6pm from Monday to Friday. The customers who are not happy with the insurance services of AXA, they can file complaint at 0330 159 1512 between 8am-5pm. If you wish to cancel the policy, you need to call same number as for filing complaint. But for cancellation, the call need to be made between 8am-5pm from Monday to Friday and between 9am-2pm on Saturday.
AXA Van Insurance contact
The van insurance customer support can be called upon for all your queries at AXA Van insurance contact number 0330 159 1509. ?The number is accessible between 8am-8pm from Monday to Friday ?and between 9am-2pm on Saturday. For customers who wish to get assistance through email, need to send their query at?[email protected]. The sales enquiries support is available at number 0330 159 1521 between same timings as allocated to customer support number. The finance and payment assistance can be availed from AXA team by calling 0330 159 5529. For claims under van insurance, the number that need to be dialled is 0345 366 5529. You can call this number between 8am-6pm. The windscreen repair and replacement services can be availed by calling 0800 269 661 anytime as this number is available for 24 hours. Under van insurance support, you can also go for breakdown assistance which is available for 24 hours. The AXA breakdown cover number is 0345 521 1425? which will resolve all your queries. The complaints and cancellations timings are different but process is very easy. You just have to call 0345 605 2914 for filing complaints related to claims. The call should be made between 9am-5pm from Monday to Friday. For policy complaints, dial 0330 159 1509?between 8am-8pm from Monday to Friday and between 9am-2pm on Saturday. You can also file complaint through email at?[email protected]. You can also dial this number for cancellations.
AXA Media contact
For journalists, the AXA offers media contacts that can be contacted during business hours. You can find different team members connected to business insurance, personal insurance, healthcare and Ireland insurance. Their contact numbers and addresses are displayed on AXA media contact page.
AXA private medical insurance contact number
The customer service team of private medical insurance service can be called upon at AXA private medical insurance contact number 0800 132 203?when you have issues regarding this matter. You can even contact them online using private medical insurance login link. Here you need to choose the option as per your membership format number. The call timings are between 8am-8pm from Monday to Friday and between 9am-5pm on Saturdays and bank holidays. Alternatively, the contact can be made through post at following address:
AXA PPP healthcare, PO Box 428, Tunbridge Wells, TN2 9ND
You can also contact through fax by dialling 0117 972 6095. For contacting through text relay, you need to simply add prefix 18001.
AXA first healthcare
AXA first healthcare customer team can be contacted at 0800 132 203 between same timings as provided by AXA private medical insurance team. You can use same contact details as of private medical insurance to resolve your first healthcare queries.
AXA dental insurance phone number
You can contact dental insurance team between 8am-8pm from Monday to Friday and between 9am-5pm on Saturdays and bank holidays. The AXA dental insurance phone number is 0800 206 1781 for resolving your issues. They have also provided option of fax that can be send on number 0117 972 6114. ?The postal address for sending dental insurance queries is same as of private medical insurance service.
AXA cashback contact
For availing cashback services of AXA or dealing with cashback policies online, you can call their personal advisory team at AXA cashback contact number N/A. The number is accessible between 8am-6pm from Monday to Friday. You can also contact them through fax or post.
AXA Cancer cash cover
The personal advisory team of AXA cancer cash cover can be called upon at 0800 158 3089 between 8am-8pm from Monday to Friday and between 9am-5pm on Saturdays and bank holidays. For sending fax the number is 0117 972 6095.
AXA business health insurance contact number
You can get in touch with AXA business health insurance team at AXA business health insurance contact number 0800 389 7413. This number is available between 8:30am-5:30 pm from Monday to Friday. If you wish to avail employee health & wellbeing plan, you need to call their team at 0141 553 5000. The international health insurance can be availed by calling on 0189 259 6418
AXA PPP healthcare complaints
Your concerns about service can be raised easily using phone, online and postal service. If you are not happy with the services, you can call on AXA PPP healthcare complaints number 0800 132 203 or write a complaint letter at following postal address:
Complaint Resolution Department, AXA PPP healthcare,?Phillips House, Crescent Road, Tunbridge Wells,?Kent, TN1 2PL
You can also submit your complaint online by visiting customer online page. You can go to Financial Ombudsman service if you are not satisfy with the response of AXA team.
Contact AXA using social media- through Facebook, Twitter and other apps
| Official Website | http://www.axa.co.uk/home.aspx |
| Official Registration | https://secure.axainsurance.com/Sales/Standard/LateRegistration/ReturnToRegister |
| Official Login | https://secure.axainsurance.com/Sales/Standard/LogOn/LogOn |
| Official Facebook | https://www.facebook.com/pages/AXA-UK/114705175207191 |
| Official Twitter | https://twitter.com/AXAUK |
| Official Youtube | https://www.youtube.com/user/axapeopleprotectors |
| Official Linkedin | https://www.linkedin.com/company/axa-uk |
| Official iOS | https://itunes.apple.com/gb/app/axa-drivesave/id720681504?mt=8 |
| Official Android | https://play.google.com/store/apps/details?id=com.mydrive.axa.drivesave&hl=en |
Someone please answer the phone in claims i have been on the phone fore a total on hold today
please can I have a email address to send a claim against a driver insured by them. ?