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How to Cancel British Gas Guide

cancel british gas

How to Cancel British Gas

British Gas a is a company in the United Kingdom providing energy and home services to more than 12 million homes. British Gas was founded in 1997 and they provide different products and services: gas, electricity, plumbing and drains, boilers and central heating, home appliance services and renewable energy. If you are a British Gas customer and you want to cancel one of their services, this article will help you understand how you can do that online and by that to save time and money.

  • The first step is to enter the main British Gas homepage
  • Check the fees you have to pay for cancellation
  • Contact the British Gas Customer Service 0333 202 9802

British Gas homepage

This article is a multi-step guide created to ease your understanding on how to cancel you British Gas service or product. With every step you take, you will understand how to cancel your British Gas account. In case you want to find more information about this company, you should visit the British Gas Contact Numbers Page.

Step 1 – Enter the main British Gas Website

Step 1 enter British Gas website

When you visit the main British Gas website you will be able to find the best source of information about how to cancel you British Gas service.

  • Enter the British Gas website by following this link
  • Be sure you know exactly what product you want to cancel
  • Be prepared with a payment method in case you have to pay cancellation fees

Step 2 – Review British Gas Cancellation Terms

step 2 british gas cancellation terms

In case you want to cancel your Direct Debit you have to get in touch with the customer support team so they can cancel your payment method and set an alternative one on your account. You have to visit the “contact us” page and choose the relevant option for your query. You can also cancel your Direct Debit by contacting your bank. To find more about this option click this link.

If you want to leave British Gas for good you need to let them know of your intention and they will produce a final bill for your balance. If you have any credit left, it will be refunded to your bank account or you can receive it through another payment method.?If you are moving home and you need to cancel your account you should contact British Gas by calling the number 0333 202 9802 or you can start a live chat with an agent from the customer support team. This chat can be started from this page?where you have to click on the Live Chat window.

Before moving to another supplier you will have to provide a final reading to British Gas to close your account. The new supplier will contact British Gas to let them know you decided to move. The final reading with British Gas will be used also for you to open the new account. If it’s not possible to supply a final reading, an estimated final reading will be agreed between British Gas and the new supplier.

Step 3 – Login Into Your British Account Online

step 3 British Gas online

Log into your British Gas account, the place where you can submit meter readings, you can view and print bills, you can compare energy usage and even book an engineer. You can also see the history of your bills and statements, meter reading and payments. Payments can be made from your online account also. When you want to cancel you British Gas account you have to let them know from your account where you will see that option, or you can give them a call. To log in, you have to enter your email address and password. If you don’t have an account you need to register an account by entering an email address, your name and the most important, the Customer Reference number or your postcode.

Step 4 ? Contact British Gas Customer Service Contact Number Helpline

Besides the online account option to cancel your account is also the helpline where an agent of the customer service will be available to answer your queries and help you with the cancellation. Call the British Gas phone number ?0333 202 9802? and you can receive more information about the steps you need to take in order to move to another provider or just cancel the British Gas account or services.

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