How to Cancel Carphone Warehouse
Carphone Warehouse is a mobile phone retailer based in the United Kingdom. It was founded in 1989 and it has more than 2,000 stores all around the Europe. With more than 11,000 employees, Carphone Warehouse has net income of £4.2 million per year with an operating income of £57.1 million. With Carphone Warehouse you can compare different network tariffs and mobile phones to help you get the best deals. If you are a Carphone Warehouse customer and you want to cancel your order or contract, this article will help you to better understand how to properly do it in order to save time and money. To proceed with your cancellation, you should follow the steps explained below.
- Visit the main Carphone Warehouse website
- Check the Help page to see cancellation fees
- Contact Carphone Warehouse Customer Service 0370 111 6565 or the Carphone Warehouse free number 0800 049 6250.
The information provided in this article will act as a multi-step guide in order to help you understand how to cancel your Carphone Warehouse order or contract. You will learn with each step you take important things like what you need to do, what fees you will have to pay to stop your contract and where to start. If you want to learn more about this company, please visit the Carphone Warehouse contact numbers page.
Step 1 – Enter Main Carphone Warehouse Website
When you visit the main Carphone Warehouse homepage, you will be able to find there useful information about how to cancel your order or your Carphone Warehouse contract.
- First, enter the Carphone Warehouse website by clicking this link
- Make sure you know what you want to cancel
- Prepare a payment method for your Carphone Warehouse cancellation
Step 2 – Review Carphone Warehouse Cancellation Conditions
Go to the Help page and read the Carphone Warehouse cancellation terms and conditions. You will be able to understand how to cancel different type of products or services.
– If you have made a “pay monthly contract” you should contact your network because this is the only way to cancel your contract through Carphone Warehouse.
– If you want to transfer your number to another phone you should ask your network for a PAC code that will let you keep your phone number and transfer it to another network
A cancellation fee will be payable if you leave your contract before it ends. This cancellation fee will be payable to the network where is your contract. For example, if you have a £50 per month contract and you want to leave four months before the contract ends, you will have to pay at least £200 to leave. Instead, if you want to leave after the contract ends, you will not have to pay any fees. Just let them know before you want to leave and it is better to ask about the notice period.
To cancel an order from Carphone Warehouse you need to call the customer service support team. You will be able to speak to an agent that will help you to change it or cancel it. This is possible if your order has not been dispatched already. If the product is already on the way to you, then you need to wait until will arrive and send it back. Check the returns and exchanges page for more information. The phone number can be found at the bottom of this article.
Step 3 – Login into your Carphone Warehouse account
Click this link and you will be taken on the ID from Carphone Warehouse page where you will be able to log in and cancel your account or order with them. If you don’t have already an account, register and complete all the required fields. Once you are inside your account you will be able to track all your purchases and you will be able to cancel or change an order. To cancel a contract, you need to contact your network directly.
Step 4 – Contact Carphone Warehouse Customer Service Contact Number Helpline
You will be able to cancel your order by calling the Carphone Warehouse phone number 0370 111 6565. A member of the customer service team will be there to respond gently to all your questions and help you in the process of cancellation. Remember that if you want to cancel your contract, you need to contact your network directly.