Premier Inn UK is a chain of British hotels operating around the world, serving countries like the United Kingdom, the United Arab Emirates, Ireland, India and Germany. It was founded in 1987 and provides more than 65,000 rooms in 750 hotels. Established in Whitbread as Travel Inn, their main competitors are Travelodge and Ibis hotels. If you are Premier Inn UK customer and have a booking and you want to amend that booking or you want to cancel it entirely, then reading this article will help you to understand how to do that properly to save time and money in the same time. To do that you have to follow some steps presented in the article below.
- First, visit the main Premier Inn UK website
- Log into your Premier Inn account or create one
- Visit the Help and Frequently Asked Questions pages for info about cancellation fees
- Contact Premier Inn Customer Service?0333 003 8101
This piece of information about Premier Inn UK hotels is written as a step-by-step guide for customers like yourself in order to help you understand better how to do a proper cancellation of a Premier Inn booking. Reading each step of this online cancellation guide will give you a better image of how to make it faster and better; you will be able to watch animated images and screenshots taken from their website, images that will help you see better how to do a proper cancellation or how to amend your Premier Inn booking. If you need to know more about this British hotel chain, please don’t hesitate to visit the Premier Inn Contact Numbers Page on our website.
Step 1 ? Enter Premier Inn UK Main Website
When you visit the main Premier Inn website you will be able to find the best source of information on how to cancel or amend a booking; however, reading this article will provide you faster a complete image of the necessary steps you have to take in order to do a cancellation to save time and money in the same time. The cancellation can be made online, by email or by the phone at the end of this guide.
- Enter the main Premier Inn UK website
- Have at hand a credit or a debit card to pay cancellation fees
- Know exactly what you want to cancel at Premier Inn
Step 2 ? Review Premier Inn Cancellation Conditions
The next step after you have entered on the Premier Inn UK website is to locate the Frequently Asked Questions page where you will be able to receive answers to questions related to how to make a booking, how to make payments, details about your stay, the check-in details, travel and directions, information about how to browse online on this website and of course how to cancel or amend a Premier Inn reservation.
How to Cancel Premier Inn UK Booking
If you made a booking for a Premier Inn room on a Flex Rate, then if you want to cancel that reservation, you need to do it before 1PM on the day of the arrival, but if you make the cancellation after 1PM you will have to pay cancellation fees, the equivalent price of one night’s accommodation. You will receive a cancellation reference number when you cancel your booking as a proof of your cancellation. In case you have made a reservation for more than just one night and you have to cancel your last night’s booking, then you should do it by 12 at noon on the day of departure. In the event that you made the booking on a Saver rate, then a cancellation of your booking is not possible, so you will not receive a refund.
How to Amend Premier Inn Booking
You can amend a Premier Inn booking if you have made a reservation at a Flex rate and so you will be able to change the date of your arrival, you can also change the number of guests and number of rooms and also you can amend the breakfast and dinner options. When you want to amend your booking on the day of your arrival, you need to do that before 1PM. For the Saver rate rooms, you will not be able to amend your booking. If you want to amend your booking and want to get in touch with Premier Inn customer service, please check the support number at the end of this guide.
Step 3 – Cancel Premier Inn Reservation Online
When you want to cancel a Premier Inn booking online you should first Login to your Premier Inn account by entering your Email Address and your Password and then when you are on the control panel, just select the Manage Bookings link at the top right side of the page. Locate the reservation that you want to cancel if you have more than one active, if you have more, just enter the booking reference number to search for it or search it by surnames of the guests.
You will receive then a cancellation confirmation in your email address; keep in mind that if you made the reservation on a Saver rate, you will not be able to receive a refund if you choose to cancel that booking. You will see a message on the screen to confirm the cancellation of your reservation and also you will receive a confirmation by email and a refund receipt.
Step 4 ? Contact Premier Inn UK Customer Service Contact Number Helpline
As you can see from this Premier Inn UK article, it is not a very complicated mission to make a cancellation of a room booked through their website or by the telephone. If the final decision is to make the cancellation, you need to know there are fees involved if you want to cancel the Flex rate or the Saver rate bookings, but only for a Flex rate, you will be able to receive a refund. If you can?t make the Premier Inn UK cancellation by yourself and you need help with that, please get in touch with Premier Inn UK phone number 0333 003 8101 and a member of the customer department will guide you through the entire process of a booking cancellation of a Premier Inn room!