Santander Group is a Spanish company providing banking services and operating in countries like Spain, UK, Portugal, France, Germany, Italy, US and other big countries. In the United Kingdom, Santander operates under the Santander UK plc name and in 2015 has had a revenue of £4.573 billion with almost 20,000 employees and 14 million active customers in more than 1000 branches and 50 corporate business centres. If you are a Santander UK customer and you want to cancel your bank account or another service provided by this company, then reading this article will help you to understand better how to do that faster and better in order to save time and money.
- Visit the Santander UK website
- Log in into your Santander online bank account
- Check the help pages for cancellation fees information
- Contact Santander UK Customer Service 0800 912 3123
The Santander article is a written piece of information created like a step-by-step guide created for customers like in order to understand better the cancellation process of a Santander account or any other Santander UK service, credit cards, loans, mortgages or investments. If you want to find more about this bank and you need to get in touch with different departments and branches then please visit the Santander UK contact numbers page on our website.
Step 1 – Enter the Santander UK Homepage
The most important place where you can find information on how to cancel Santander UK products and services is, of course, the main Santander website.
- Enter the main Santander UK website
- Prepare a payment method for the cancellation fees
- Know what type of service you need to cancel
Step 2 – Review Santander UK Cancellation Conditions
When you visit the Help and Support pages and Frequently Asked Questions, you will be able to read information about how to cancel different services and products like Santander Current accounts, Santander Credit Cards, Insurance, Loans, Mortgages, Savings, Investments or retail offers. If you click Current accounts button, you will be able to get information about what to do when your debit card has been lost or stolen, how to close your current account, how to change your address and personal details or how to use Santander debit card outside the UK.
How to Cancel Santander Current Account
When you browse the Frequently Asked Questions page you will be able to see that there are different questions and answers and one of these questions is How to close a Santander Current account. In case you don’t need anymore your Santander UK account you can get help from the Customer Service team to see if you can get a better offer for your needs, but if you are decided to close your account, you have three possibilities, to send a secure message through Online Banking, to visit one of their branches or to call the Santander customer service number at the end of this guide.
Cancel Santander UK Direct Debit
if you want to cancel a Santander UK Direct Debit before a payment leaves your account, you have to request the cancellation of your Santander Direct Debit before 8 PM Monday to Friday, or before 2 PM on Saturday with at least 1, the working day before Direct Debit is due to leave your Santander account. When you cancel a Santander Direct Debit you will have to notify the company you are paying and so to return the payment to your account. In case the payment has been taken from your account, Santander will be able to ask the company to return the payment to your account if you contact the bank before 4 PM on the day the payment was taken.
How to Cancel a Santander Account from Abroad
If you want to cancel a Santander bank account when you live abroad, first you need to send them all your cards, your passbook and chequebooks to a Santander branch. If you can’t do that by post, you can send a fax to Santander and you can get the fax number by the phone at the end of this guide. When you close an account by fax, you need to destroy all cards relating to the account you want to close, then send also a photocopy of your passport showing your signature and photograph, your address and contact phone number, your personal fax number and also you need to state how you want to receive the closing balance. If you want to close a Santander account when you live abroad by phone, just call the Santander customer service number at the end of this guide.
How to Cancel Santander UK Insurance Policy
If you have a Santander UK insurance policy and you want to cancel it, you have to check first your policy number and what number starts with. If you have a Santander Home Insurance you have to contact Aviva Insurance Limited if your policy starts with MHO, or you need to contact BISL Limited if your home insurance starts with 11 or 12. If you have a Car Insurance policy you need to contact the Self Service Centre to request changes to your policy or to ask for a cancellation. For travel insurance policies you need to call Chubb and for Life insurance and life and critical illness insurance, you have to contact Aviva. For all the contact number of these insurance providers, please get in touch with Santander UK contact number at the end of this guide.
Step 3 – Cancel Santander Account Online
If you want to cancel a Santander UK account online, first, you need to login to your Santander online bank account where normally you can see your bank statements, orders and transactions. If you want to cancel a card or just a current account, just locate these products and ask for a cancellation by clicking each product; if instead, you want to cancel your entire Santander UK account, locate the close account button, click on it and wait for the cancellation process to begin. If you can’t do that by yourself online, just contact the customer service team at the end of this guide.
Step 4 – Contact Santander UK Bank Customer Service Contact Number Helpline
To cancel Santander UK Bank account online is not so complicated as it may seem in the first place. You can even cancel a Santander UK credit card, Santander insurance, loan or mortgage. But if you can’t stop these Santander products and services by yourself and it is too complicated for you to do it online, there is the possibility to make the cancellation by the telephone by calling the customer service department. To cancel your Santander UK Bank services, simply contact the Santander UK Bank phone number 0800 912 3123 and a member of the customer service team will answer all your enquiries you may have regarding a Santander Bank cancellation!