Vanquis Bank is a part of the Provident Financial Group, a lender who was established in the year 1880. Vanquis Bank was operating predominantly in the home credit market and was established as the credit card issuing arm of Provident Financial Groups in the year 2002. Presently Vanquis Bank is the largest dedicated specialist ?low and grow? credit card issuer in the UK credit card market. Vanquis Bank is trustworthy as it is a full member of UK Finance, the trade association for UK?s financial service industry. Vanquis Bank has the most dedicated staff and the staff knows that Vanquis revolves around the customers and customer satisfaction is the main aim of the Vanquis Bank customer service staff. If you wish to know more about the Vanquis Bank UK, feel free to visit the Vanquis Bank about us page which has all the information regarding awards, career, charity work, environmental policy, customer feedback and much more.
Vanquis Bank customer service staff will not be able to give you any details regarding your account with the mode of email due to security reasons. In order to avail information regarding your account, please contact the dedicated staff members on Vanquis Bank customer service number 0330 099 3000 for which Vanquis Bank opening hours will be from Monday to Friday between 08:00 AM to 08:00 PM and Vanquis Bank opening hours on every Saturdays will be from 09:00 AM to 05:30 PM. Calls being made on 01 and 03 numbers are generally included in the free standard rate minutes of landlines and mobile package schemes; so the call rates will be according to the plan that you are using. If no plan is being used, then the call rates for 03 numbers will be same as for 01 or 02 prefix numbers.
Vanquis Bank UK Important Contact Numbers
|Vanquis Bank Customer Service Number (account related information)||0330 099 3000|
|Vanquis Bank General Enquiries Number||0330 099 300|
|Vanquis Bank Quick Call Number||0162 323 2323|
|Vanquis Bank Lost or Stolen Card Contact Number||0800 783 9003|
|Vanquis Bank Credit Card Activation Contact Number||0800 781 9660|
|Vanquis Bank Repayment Option Plan Telephone Number||0330 099 3010|
|Vanquis Bank Financial Difficulty Helpline Number||0330 099 3002|
|Vanquis Bank Financial Ombudsman Service Number||0800 023 4567
+44207 964 0500 (overseas number)
0786 002 7586 (text phone service)
|Vanquis Bank Switchboard and Fax Facility Contact Number||0207 964 1000|
|Vanquis Bank Financial Ombudsman Outreach staff and Technical Advice Desk Line||0207 964 1400|
|Vanquis Bank Savings Service Contact Number||0191 505 0033|
Vanquis Bank opening hours
Repayment option plan support
Financial Difficulty helpline
|?Monday to Friday between 08:00 AM to 08:00 PM and
on every Saturdays will be from 09:00 AM to 05:30 PM
|Credit Card activation||Monday to Friday between 08:00 AM to 09:00 PM and
on every Saturdays from, 09:00 AM to 05:30PM
|Saving support||from 09:00 AM to 06:00 PM from Monday to Friday|
Vanquis Bank FAQ?s Service
There is a number of ways to get in touch with the dedicated Vanquis Bank customer care staff and get instant help regarding your questions and concerns, but the easiest and fastest way to get information is through the online portal in which all you need is a working internet connection. The best Vanquis Bank customer care staffs have designed the Vanquis Bank FAQ?s service page in which the most common and frequently asked questions by the customers and non customers are listed along with their answers. You can access the information from anywhere at any point in time you desire. You need to select the relevant topic that suits your question and get instant answer.
If your question is related to the Vanquis Bank Credit Card, you simply have to visit the Vanquis Bank credit card FAQ?s service page, in which the most common and frequently asked questions specifically related to the credit card are listed and all you need to do is, select the relevant topic which matched with your concern and issue and get instant support regarding the same.
Vanquis Bank Eligibility Checker
Before applying for a credit card at Vanquis Bank, it is essential for you as a customer to check the eligibility of whether or not you?ll be accepted today with no risk to your credit rating and to do the same; you simply have to use the Vanquis Bank eligibility checker. As soon as you open the eligibility checker page, you will be required to entre few details about you which will determine your eligibility. It is advisable for all the customers to enter the correct details in order to avail the benefits being offered by the Vanquis Bank without any problem. In case your credit score is less then do not worry as the Vanquis Bank also has credit cards for people with bad credit. The detailed information regarding this cared and the related service is made available for you on the Vanquis Bank credit card for bad credit page.
Vanquis Bank General Enquiries Number
Once you know that you are eligible for a credit card from Vanquis Bank, you may have different questions in mind and it is the duty of the Vanquis Bank customer support staff to guide you with the right information. The Vanquis Bank customer support staff will be happy to guide you and help you on Vanquis Bank general inquiries number 0330 099 300 form Vanquis opening hours 08:0 AM to 08:00 PM from Monday to Friday and between 09:00 AM to 05:30 PM on every Saturday. Feel free to get in touch with the Vanquis Bank support staff for the right information and guidance.
Vanquis Bank Quick call Number
Vanquis Bank automated service staff is available to assist you 24 hours a day and 7 days a week. Customers who have any general questions and want the information really quick can call on the Vanquis Bank quick call number 0162 323 2323. As said this is a 24 hours service line, feel free to use the service anytime from anywhere.
Vanquis Bank Lost or Stolen Card Contact Number
In case you have lost your card or your card has been stolen you immediately need to report the same on Vanquis Bank lost or stolen card free contact number 0800 783 9003 if you are calling from the UK. Callers reporting from the outside UK can contact the Vanquis Bank contact staff on Vanquis Bank phone number +44161 444 4495. Vanquis Bank contact us staff will be available for 24 hours a day and seven days in a week to assist you. Calls on 0800 number are free of cost if being made from a BT landline. To know the call rates for a mobile phone call, you will have to confirm it from the service providers.
Vanquis Bank Credit Card Activation Contact Number
Customers who have requests and questions regarding activation of the card and are calling from UK can either get in touch with the Vanquis Bank staff on Vanquis Bank credit card activation free contact number 0800 781 9660 which is a Vanquis Bank free phone line or they can contact the Vanquis Bank staff on Vanquis Bankcard activation contact number 0162 323 2323 which has also been listed above for the Quick call service. Vanquis bank has a dedicated staff to handle all your questions and requests. For card activation the Vanquis bank opening hours are from Monday to Friday between 08:00 AM to 09:00 PM and on every Saturdays from, 09:00 AM to 05:30PM.
Vanquis Bank Repayment Option Plan Telephone Number
Customers who have questions related to the best Vanquis Bank repayment option plan can avail the information from the Vanquis Bank dedicated staff members by contacting on Vanquis Bank repayment option plan telephone number 0330 099 3010 for which the lines will be open from Monday to Friday between 08:00 AM to 08:00 PM and the lines will also be open on Saturdays from 09:00 AM to 5:30 PM.
Vanquis Bank Financial Difficulty Helpline
People have various plans in life, and the dedicated Vanquis Bank customer help and support staff understands that the plans sometimes just don?t work accordingly. In case you feel a need to get some financial help from Vanquis Bank then you are just at the right place as the Vanquis ban representatives are happy to help you and support you to fulfill your plans on time by assisting you financially. Vanquis Bank helpline staff will be available from Monday to Friday between 08:00 AM to 08:00 PM and on every Saturday from 09:00 AM to 05:00 PM on Vanquis Bank financial difficulties helpline number 0330 099 3002. The standard call rate for the same will be 9p per minute for a customer calling us from a BT landline for mobile phone charges contact your server. For detailed information on regarding the call costs, you are required to visit the Vanquis Bank contact us page, scroll to the end of page and get the relevant information on call rates instantly.
Vanquis Bank Customer Contact Address
Customers who do not prefer to speak to the service staff over a phone or need to send some documents to the Vanquis Bank customer service staff, then you can send it on Vanquis Bank customer contact address Vanquis Visa Card Customer Services, PO Box 399, Chatham, ME4 4WQ. The dedicated Vanquis Bank staff will ensure you that the staff will respond to your questions and concerns as soon as possible. It is advisable for all the customers to be patient and let the staff find the best suitable information for your questions and concerns.
Vanquis Bank Complaints Department
The dedicated Vanquis Bank staff is committed to ensuring that the best products and services will be provided to all the customers and the customers will be completely happy and this implies that the staff aims at supplying products and services according to the needs and wants of the customers. The Vanquis Bank complaints handling staff aims at responding to your questions in a professional, timely and approachable manner and keeping this in mind, the staff will provide the following:
- Products and services that will definitely fulfill your needs and wants,
- Clear and to the point information related to the products and service,
- Highly trained staff will be made available to handle all your questions with the aim of delivering the best quality information with the utmost respect and level of care,
- Assurance that all your concerns and problems will be handled efficiently,
- And last but not the least, assurance related to the highest standards which will be applied to protect and secure your personal and other confidential information.
Vanquis bank has a separate department which has the best staff members appointed in order to handle the complaints that the customers make. You can tell the Vanquis Bank complaints handling staff if you are not happy with any service or products of Vanquis bank through email and all you need to do is, mention your concern and problem clearly on an email and send it to Vanquis Bank complaints department email address [email protected].?If you prefer to send your complaint in written, please write and send your complaint regarding a service on Vanquis Bank complaints address Customer Action staff, Freepost, RSBJ-HULA-XLGG, PO Box 399, ME4 4WQ. The staff will try its best to respond as soon as possible with the best possible resolution in regards to your complaints.
You can also complain about a service telephonically on Vanquis Bank complaints contact number 0330 099 3000 which is also mentioned above in case you need some information related to your account. The Vanquis Bank complaints handling staff members will be available from Monday to Friday between 08:00 AM to 08:00 PM and on every Saturday from 09:00 AM to 05:30PM. The standard call charges for the same will be 9p per minute if you are calling from a BT landline and to know the call charges for a call being made from a mobile phone then contact your server. You can find out the procedure to file a complaint by simply visiting the Vanquis Bank complaints procedure page.
For customers who are not satisfied with the resolution that the internal complaints handling department has given for the sent or discussed problem or complaint then you can take your complaint further to the Vanquis Bank Financial Ombudsman Service staff which is indeed an individual body which handles your complaints and gives you the best possible resolution within a particular period of time. You can call the Vanquis Bank Financial Ombudsman staff on Vanquis Bank complaints free helpline 0800 023 4567 for which the calls are free from both landline as well as mobile phones or you can get in touch with the Financial Ombudsman staff members on Vanquis Bank Financial Ombudsman service contact number 0300 123 9123.Customers who wish to send their complaints to the Financial Ombudsman staff in written need to mention their complaints clearly on a letter and send the complaint matter on Vanquis Bank Financial Ombudsman complaints address Financial Ombudsman Service, Exchange Tower, London, E14 9SR. Alternatively, you can get the detailed information on how the complaint will be handled by the Financial Ombudsman staff on the Vanquis Bank Financial Ombudsman staff official website.
Callers calling from somewhere outside the UK can contact the Financial Ombudsman staff on Vanquis Bank contact number +44207 964 0500. The staff will be available from Monday to Friday between 08:00 AM to 08:00 PM and on every Saturday from, 09:00 AM to 01:00 PM. Customers can also send their issues and questions via text on Vanquis Bank text message number 0786 002 7586. If you prefer to send your complaint through the online portal then you are required to fill a simple Financial Ombudsman complaints form with the right information and make a complaint for which the staff will get back to you as soon as possible. For any general questions that you need information for, you are required to use the Financial Ombudsman general enquiries form.
Financial ombudsman staff has a switchboard and fax facility for which you can contact the dedicated staff on Vanquis Bank Financial Ombudsman contact switchboard number 0207 964 1000, alternatively, outside UK customers can contact on Vanquis Bank Financial Ombudsman contact switchboard number +44207 964 1000. To send a fax you can send it on Vanquis Bank Financial Ombudsman fax number 0207 964 1001 which is same as listed for switchboard service number.
Financial ombudsman?s outreach staff and technical advice desk lines will be open from Monday to Friday between 09:00 AM to 06:00 PM on Vanquis Bank contact number 0207 964 1400. You can also send your questions and concerns via email to the financial Ombudsman technical advice desk staff via email to Financial Ombudsman customer contact email address [email protected]. The staff will be happy to guide you with the right information.
To reach out to the Financial Ombudsman Outreach staff you can contact on the above-mentioned helpline number for the technical advisory staff and if you prefer to send an email to the outreach staff then simply send ion Financial Ombudsman outreach staff email address [email protected]. The staff will be happy to guide you and render the help and support you need.
If you are a Vanquis Bank savings customer and you have any complaints regarding the savings products, feel free to visit the Vanquis Bank savings complaints contact us page and follow the information and steps you can follow in order to make a hassle-free complaint and get the best resolution.
Vanquis Bank Savings FAQ?s Service
The quickest and most easy way to get information regarding the savings products and service by Vanquis Bank is through the Vanquis Bank savings FAQ?s service in which the most common and frequently asked questions are listed with the answers to them for your convenience. So it is advisable for all to go through the FAQ?s listed on the page before making a call to the Vanquis Bank savings customer help and support staff.
Vanquis Bank Savings Service Contact Number
Along with the credit card facility, Vanquis Bank offers the best savings products to all the customers. For any questions regarding the savings products being sold at Vanquis Bank, feel free to get in touch with the dedicated customer service staff on Vanquis Bank savings service contact number 0191 505 0033 for which the Vanquis Bank opening hours will be from 09:00 AM to 06:00 PM from Monday to Friday. For information regarding the dates when the savings help and support staff is closed, feel free to visit the Vanquis Bank savings contact page. Please note that the calls are monitored and recorded for security and training purpose.
If you wish or prefer to send your questions regarding the savings products via email, feel free to mention your concerns in the email and send it on Vanquis Bank savings contact email address [email protected], for which the staff will respond to your mail within 2 working days.
Alternatively, if you prefer to send your questions and concerns via post then you need to write the same on a letter and send the letter to the Vanquis Bank customer saving products contact address Vanquis Bank Savings, Freepost, RSGY-CKJA-BKCS, PO Box 1279, Newcastle Upon Tyne, NE99 5BR. The staff will get back to you as soon as possible.
Vanquis Bank aims at delivering the best services and products to all the customers but sometimes things might go wrong but there is always a resolution for your problems with the Vanquis Bank staff and therefore they are the best ones in the United Kingdom.
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